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Payment Processed For Clan Pack...until It Didn't

Started by Ursh, Jul 09 2014 08:36 PM
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#1 Ursh

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Posted 09 July 2014 - 08:36 PM

Bought the KitFox package on Tuesday, got the confirmation screen that paypal had processed and payment was complete. Waited until this morning, logged on expecting to see my new mechs...and nothing.

Checked my paypal history and there was no record of the transaction. Checked my mwo profile and there was no record of me buying the clan pack.

WTF?

I resubmitted the transaction today and it seems to have gone through, but I guess I'll have to wait until after 4pm pst today or tomorrow, whenever they deign to deliver my digitally purchased goods.

#2 CyborgDragon

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Posted 09 July 2014 - 09:51 PM

If it still doesn't go through contact support: support@mwomercs.com
Good Luck :P

#3 CHH Badkarma

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Posted 10 July 2014 - 08:59 AM

always take screen shots when buying anything from PGI. Just incase
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