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#1 Kyle Polulak

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Posted 10 September 2014 - 11:27 AM

Hey MechFans!

You may have heard the amusing news that we have been shadow-banned from Reddit. We're looking to get the situation fixed as soon as possible.

The issue in question stems from the fact that we had created a sub-reddit for r/Transverse in order to pre-empt any possible recreation of the events which occurred leading to the creation of r/OutreachHPG following the take-over of r/mwo. We also have some indications as to which group of players may be responsible. The shadow-ban did not stop at r/Transverse related staff. All PGI Staff have been banned and will be unable to address any concerns raised by players on OutreachHPG as a result.

Here is the message I have provided to various Admins and Moderators of Reddit.



Greetings,

Taking from the points raised by Rlight below (http://www.reddit.co...ng_reddiquette/), as well as the fact that those requesting our SubReddit already have one of their own here: http://www.reddit.co...ansverseTheGame

We kindly request that our accounts be un-banned and our Reddit restored. Your Admins have already been messaged twice regarding these same users performing a take-over of r/mwo, forcing many of our fans to create new sub-reddits. You can refer to that message below:




Hi there,

My name is Nikolai Lubkiewicz, Community Manager for Piranha Games Inc. We have set up the r/Transverse sub-reddit to be an official sub-reddit for our upcoming game. It seems request for ownership has been made by those who already took control of the fan sub-reddit for our other feature game r/mwo, as has been discussed here: http://www.reddit.com/r/mwo/comments/1u7hb2/rmwo_hostile_takeover/ and here http://www.reddit.com/r/mwo/comments/1uvnm0/farewell_rmwo/ The end result of this matter was catastrophic to our Reddit fan-base, resulting in many leaving to set up a new home in http://www.reddit.com/r/OutreachHPG/ We apologize for this matter disturbing you. Please ignore any requests for seizure of this sub-reddit. As we do not wish for it to fall into the hands of the gaming group which now controls r/mwo, one which is also strongly associated with events of player and staff harassment in multiple games.

We have otherwise followed any rules presented regarding the use of Reddit as directed here: http://www.reddit.com/rules/ If an error has been made, please let us know.

Those requesting our r/Transverse Reddit today have also already populated their own reddit here: http://www.reddit.co...ansverseTheGame , where they may behave and moderate as they please. As has been already discussed with your Administrative team, we remain concerned regarding the use of the term "Official" alongside our own trademark on r/mwo in a manner which seems to be used to misdirect many of our new and old players. We hope both these matters are resolved as soon as possible.

Thank you for your time.




Here is where you can express your concerns to the Reddit Staff regarding their decision to shadow-ban our staff, whether you agree or disagree with that decision, and your concerns regarding the individuals they are offering the Reddit to. Feel free to include your concern regarding Reddit's decision to remove PGI staff who have had nothing to do with the r/Transverse project or it's sub-reddit, individuals like PGI_Fox, PGI_Karl, and so forth.

http://www.reddit.co...ng_reddiquette/


In the event that we are unable to recover our accounts, we will simply ask that players who are keen and interested create their own threads here Requesting /r/Transverse to prevent it from falling into the wrong hands.

http://www.reddit.com/r/redditrequest/

If we are unable to have our shadow-bans removed, then we will simply have to say farewell to those accounts. Some individuals on r/mwo have already taught us all too well how easy it is to simply generate a new account. We might return. We might not.

#2 Oderint dum Metuant

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Posted 10 September 2014 - 11:44 AM

You broke rules; you got removed.

It's what you do to people here; why should you be different on 3rd party sites?

Will this make you think about how you operate here and have treated people recently?

#3 White Panther

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Posted 10 September 2014 - 11:49 AM

You don't deserve to have transverse succeed, its already failing miserably.

You dont deserve to have your accounts back at reddit. You have violated the CoC here as well as other admins by previously not allowing discussion of Transverse.

Deal with the embarrasment

#4 Jonny Taco

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Posted 10 September 2014 - 11:49 AM

Irony

#5 Silicon Life

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Posted 10 September 2014 - 11:52 AM

I... feel slightly embarassed for you.

#6 Gwaihir

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Posted 10 September 2014 - 11:52 AM

GOONS RUIN EVERYTHING!!!!!

#7 CoatHanger

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Posted 10 September 2014 - 11:54 AM

  • You break the rules.
  • Someone reports you for breaking the rules.
  • You are banned for breaking the rules.
  • You ask for an exception and blame the person who reported you for breaking the rules.
You don't really understand how this forums thing works do you? I mean, really?


edit- also still looking for that refund yo.

Edited by CoatHanger, 10 September 2014 - 04:00 PM.


#8 CSPshala

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Posted 10 September 2014 - 11:54 AM

You broke the rules of Reddit. Sorry.

It does suck they shadowbanned the other PGI staff cause of your actions though.

http://youtu.be/tKdcjJoXeEY

Edited by CSPshala, 10 September 2014 - 11:55 AM.


#9 fil5000

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Posted 10 September 2014 - 11:54 AM

Niko, you're going to have to convince the reddit admins that the way you were running that sub wasn't just advertising for the game. Which might be tricky, given that all that's there at the moment are links to puff pieces and everything else has been removed.

#10 Star Captain Brofist

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Posted 10 September 2014 - 11:55 AM

Those goons! After we ghost heated them out of MWO who would have thought they would take revenge and sabotage our not Star Citizen game!

#11 Why Run

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Posted 10 September 2014 - 11:55 AM

I don't understand. You post a lengthy thread about community moderation and your Code of Conduct, and then you turn around and violate someone else's CoC? Violating many of your very own words, in someone else's house. This is stunning.

#12 Oderint dum Metuant

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Posted 10 September 2014 - 11:56 AM

View PostWhy Run, on 10 September 2014 - 11:55 AM, said:

I don't understand. You post a lengthy thread about community moderation and your Code of Conduct, and then you turn around and violate someone else's CoC? Violating many of your very own words, in someone else's house. This is stunning.


And beg for help to fix it.

And are you going to ban people that go there and tell them not to give it you back?

Edited by DV McKenna, 10 September 2014 - 11:57 AM.


#13 Why Run

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Posted 10 September 2014 - 11:57 AM

Also shockingly, the one, most important thing folks could possibly do to redeem themselves, has yet to be done by you. It's called an apology. I have yet to hear one apology that isn't spun as "Sorry for what someone else made me do." Instead, you point blame, yet again, at someone else, all the while disregarding the rules...

Edited by Why Run, 10 September 2014 - 01:01 PM.


#14 Bolow

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Posted 10 September 2014 - 11:58 AM

View PostNikolai Lubkiewicz, on 10 September 2014 - 11:27 AM, said:

Hey MechFans!

You may have heard the amusing news that we have been shadow-banned from Reddit. We're looking to get the situation fixed as soon as possible.

The issue in question stems from the fact that we had created a sub-reddit for r/Transverse in order to pre-empt any possible recreation of the events which occurred leading to the creation of r/OutreachHPG following the take-over of r/mwo. We also have some indications as to which group of players may be responsible. The shadow-ban did not stop at r/Transverse related staff. All PGI Staff have been banned and will be unable to address any concerns raised by players on OutreachHPG as a result.

Here is the message I have provided to various Admins and Moderators of Reddit.



Greetings,

Taking from the points raised by Rlight below (http://www.reddit.co...ng_reddiquette/), as well as the fact that those requesting our SubReddit already have one of their own here: http://www.reddit.co...ansverseTheGame

We kindly request that our accounts be un-banned and our Reddit restored. Your Admins have already been messaged twice regarding these same users performing a take-over of r/mwo, forcing many of our fans to create new sub-reddits. You can refer to that message below:




Hi there,

My name is Nikolai Lubkiewicz, Community Manager for Piranha Games Inc. We have set up the r/Transverse sub-reddit to be an official sub-reddit for our upcoming game. It seems request for ownership has been made by those who already took control of the fan sub-reddit for our other feature game r/mwo, as has been discussed here: http://www.reddit.com/r/mwo/comments/1u7hb2/rmwo_hostile_takeover/ and here http://www.reddit.com/r/mwo/comments/1uvnm0/farewell_rmwo/ The end result of this matter was catastrophic to our Reddit fan-base, resulting in many leaving to set up a new home in http://www.reddit.com/r/OutreachHPG/ We apologize for this matter disturbing you. Please ignore any requests for seizure of this sub-reddit. As we do not wish for it to fall into the hands of the gaming group which now controls r/mwo, one which is also strongly associated with events of player and staff harassment in multiple games.

We have otherwise followed any rules presented regarding the use of Reddit as directed here: http://www.reddit.com/rules/ If an error has been made, please let us know.

Those requesting our r/Transverse Reddit today have also already populated their own reddit here: http://www.reddit.co...ansverseTheGame , where they may behave and moderate as they please. As has been already discussed with your Administrative team, we remain concerned regarding the use of the term "Official" alongside our own trademark on r/mwo in a manner which seems to be used to misdirect many of our new and old players. We hope both these matters are resolved as soon as possible.

Thank you for your time.




Here is where you can express your concerns to the Reddit Staff regarding their decision to shadow-ban our staff, whether you agree or disagree with that decision, and your concerns regarding the individuals they are offering the Reddit to. Feel free to include your concern regarding Reddit's decision to remove PGI staff who have had nothing to do with the r/Transverse project or it's sub-reddit, individuals like PGI_Fox, PGI_Karl, and so forth.


In the event that we are unable to recover our accounts, we will simply ask that players who are keen and interested create their own threads here Requesting /r/Transverse to prevent it from falling into the wrong hands.

http://www.reddit.com/r/redditrequest/

If we are unable to have our shadow-bans removed, then we will simply have to say farewell to those accounts. Some individuals on r/mwo have already taught us all too well how easy it is to simply generate a new account. We might return. We might not.



Edited by Bolow, 10 September 2014 - 11:59 AM.


#15 Anders

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Posted 10 September 2014 - 12:02 PM

I hope that this situation is sorted out quickly, and to the satisfaction of everyone involved. The true owners of /r/transverse should rightfully get it.

As always, I remain:

Robotically yours,
Anders.

#16 Darth Futuza

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Posted 10 September 2014 - 12:05 PM

...its alright to admit you screwed up. An apology would probably turn out better then trying to pretend you were the victim....cuz I've heard some pretty different things then your depiction of the events.

#17 Doot

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Posted 10 September 2014 - 12:07 PM

Thank you for providing perfect examples of how not to treat your customers. It's always helpful to have these kinds of examples to use.

#18 Horrace

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Posted 10 September 2014 - 12:11 PM

#SAVEr/Transverse

#19 Modo44

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Posted 10 September 2014 - 12:14 PM

This is crossing the line between remaining positive in face of errors and sounding delusional. You violated reddit's ToS, and got the company spanked for it. It is annoying and unfortunate, but it was your doing. Give that reddit to someone neutral, apologize, move on. Learn from your mistake.

#20 Aesis

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Posted 10 September 2014 - 12:14 PM

I too blame Goons for every fault I commit. Death to Goons. Also I am a God and I should be allowed to do anything and get away with it.





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