i ahve put in several tickets about a billing issue and the tickets do not appear in my ticket list and have not heard back at all.. i need an issue resolved about a purchase i made a few days ago and i dont know where else to go since the ticket system seems to be the only way to get in touch with the support center
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Ticket System Broken
Started by Nitefoxxx, Nov 07 2014 01:23 PM
5 replies to this topic
#2
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- Developer
- 1,510 posts
Producer
Posted 07 November 2014 - 01:32 PM
Hey Nitefoxxx,
Some users seem to be having issues with our site-based ticket portal; we're looking into that.
For now, I recommend sending an e-mail directly to support@mwomercs.com
Some users seem to be having issues with our site-based ticket portal; we're looking into that.
For now, I recommend sending an e-mail directly to support@mwomercs.com
#3
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- Moderate Giver
- 137 posts
Member
- LocationAmerica's Crossroads!
Posted 10 November 2014 - 06:21 AM
Some users? web tickets just don't work.
#4
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- Fury
- 3 posts
Rookie
- LocationDenmark
Posted 10 November 2014 - 09:04 AM
Yeah web tickets is FUBAR.
#5
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- Knight Errant
- 72 posts
Member
- LocationSeattle, WA
Posted 16 November 2014 - 01:18 AM
I was using web tickets fine for a while. Will request an update via email I guess.
It's only been six weeks.
It's only been six weeks.
#6
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- Moderate Giver
- 137 posts
Member
- LocationAmerica's Crossroads!
Posted 16 November 2014 - 08:18 AM
Shadewolfe, on 16 November 2014 - 01:18 AM, said:
I was using web tickets fine for a while. Will request an update via email I guess.
It's only been six weeks.
It's only been six weeks.
Shadewolf, do you actually see a ticket listed on the tickets page in support? If not, you're ticket was not created. Always seems to work via email, never via web page.
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