I really don't get the love for Alienware. Okay, they're competently constructed. Congratulations, so are gaming laptops from Asus, Sager (or any Clevo), MSI, Gigabyte and a number of other companies... Lenovo somewhat less since they don't cool well, but hey they're cheap.
With that in mind, Alienware has some of the worst deals around. Let's take a middling Alienware 15, with a 970M, for instance. The Sager NP8651 is more than $100 cheaper, has a slightly faster CPU, is lighter and thinner, has vastly more customization options and appears to contain more drive bays (2x 2.5" + 2x M.2 vs 1x 2.5" + 2x M.2).
Notebookcheck stated that the Alienware 15 gets very loud under load, while a
detailed forum review stated the fans on the NP8651 barely spin up, probably owed to the cooler-running hardware during gaming despite the thinner form factor. The Alienware displayed both a much hotter exterior and moderately higher CPU and GPU temps.
I picked the Alienware model as just a random mid-price example. I picked the Sager for comparison because Clevo machines are amazing and Sager makes some of my favorite laptops, but I would bet that that comparison would land just as favorably on the side of an Asus ROG laptop too (edit: or it would if they marketed a comparable machine :/ but their
17" equivalent is still cheaper and has many benefits over Alienware machines), and I would bet far more that that comparison would hold or get even better if you brought up more expensive alienware machines with higher premiums charged, and that it would certainly get no worse if you moved lower down the price spectrum. Unless you have an obsession with RGB keyboards, there is no reason that I could see to buy an Alienware notebook. They're expensive and unremarkable. Okay, they have passable customer service. If you need to
contact customer service then your laptop has already failed in some way to do its job. My Asus non-ROG media machine (one of the first equipped with the 5730M, so it was actually a solid and popular gaming choice in early 2010) lasted through four straight years of gaming several hours a day without flinching before being handed off to an older friend who wanted a replacement web browsing laptop for his old Compaq, and there it still runs. If I'm not getting that kind of reliability, then I don't want to look at your notebooks in the first place, which is one reason I'm leery of Lenovos when not on a very tight budget.
Edited by Catamount, 25 May 2015 - 05:04 AM.