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Potential Service Disruption For Australian, South American, And Pacific Region Players


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#1 InnerSphereNews

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Posted 13 April 2015 - 11:35 AM

Greetings MechWarriors,

International traffic that is being routed through Los Angeles or Miami may experience connectivity issues due to a potential cut fiber in a major node along their path to our servers.
We are still looking into the exact cause of this issue, how it may further affect services, and when the issue might be resolved.

At this time, any players who are not routing through L.A. or Miami from outside the Continental U.S.A. should not experience any issues related to this.

If you are located within Australia, South America, or the Pacific Region, please feel free to post in this thread with any information you might feel is relevant, such as any changes you might be seeing with your connection.

We will keep everyone updated as information becomes available.


#2 mp00

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Posted 13 April 2015 - 12:11 PM

Ohoh Godzilla is loose again, cutting cables.

#3 Domoneky

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Posted 13 April 2015 - 12:35 PM

Posted Image

#4 ScrapIron Prime

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Posted 13 April 2015 - 12:41 PM

.. silence...

We're also out of coffee.

<passengers screaming>

Edited by ScrapIron Prime, 13 April 2015 - 12:41 PM.


#5 YakkSlapper

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Posted 13 April 2015 - 02:11 PM

Godzilla my azzakite! the fricking usa gov, likely screwed up tapping into the international waters cable lines illegally again and got water in the lines or flat out severd something again

(and i live in the u.s. and find it more likely to actually be true,,,AGAIN)

#6 Mondos

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Posted 13 April 2015 - 02:20 PM

Quick test game from Western Australia, through Westnet / iinet.
Clearly not routing through L.A or MIami, best connection I have had in weeks!
Ping sat firmly on 275, and had no skipping or ghosting mechs.

#7 Binbo Gami

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Posted 13 April 2015 - 02:40 PM

Some of us have been experiencing connectivity issues since the last server move.
Maybe this will help rectify the situation.

#8 Jon Cunningham

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Posted 13 April 2015 - 03:33 PM

Should be fixed now.

#9 Sparks Murphey

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Posted 13 April 2015 - 07:07 PM

Thanks for the heads up.

#10 KHAN ATTAKHAN

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Posted 13 April 2015 - 11:15 PM

Can we have a server here in OZ, oh wait we're not that important, my bad.

#11 Appogee

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Posted 13 April 2015 - 11:22 PM

We need Oceanic, Asian and European servers.

They're not expensive, and even small Indie games have them now.

Send a Tweet to Russ if you want to get his attention on this.

#12 The Crow2k

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Posted 14 April 2015 - 03:38 AM

View PostAppogee, on 13 April 2015 - 11:22 PM, said:

We need Oceanic, Asian and European servers.

They're not expensive, and even small Indie games have them now.

Send a Tweet to Russ if you want to get his attention on this.


While I would like better oceanic pings I would rather not break up the community like has happened in WOT which in a word "sucks".

Edited by The Crow2k, 14 April 2015 - 03:39 AM.


#13 The Crow2k

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Posted 14 April 2015 - 03:52 AM

Just got connection timed out mid map load and now having trouble logging back in. keeps saying "unknown failure"

#14 Fiona Marshe

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Posted 14 April 2015 - 05:58 AM

Best connection in ages; however it normally clears up this time of night anyway.

I'll try in an earlier timeslot tomorrow, but it has been unplayable when I get home from work until just before midnight (reported).

#15 Lily from animove

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Posted 14 April 2015 - 06:14 AM

amazing how terrorists truly could damage our society by simply cutting a few internet and power lines.

#16 Eboli

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Posted 14 April 2015 - 02:29 PM

Last night (Australian Tuesday evening AEST (Canberra)) I was experiencing some really bad lag issues/ rubber banding effect in my 60km/hr Banshee. Yep, rubberbanding in an assault! :)

Couldn't literally hit the side of a hill while maneuvering. I was wondering what was happening at the time so after 2 games gave up for the night. At least this explains the possible cause.

Will see how things go tonight.

Cheers!
Eboli

#17 bear_cl4w

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Posted 14 April 2015 - 06:17 PM

still having problems in west coast region :(

#18 Anjian

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Posted 15 April 2015 - 08:15 PM

I was playing well yesterday, but after some point I cannot even login (MWO servers down, maintenance?). So I went to another game, which worked online pretty well (their servers are in the midwest US). I will try to login to MWO again today.

Edited by Anjian, 15 April 2015 - 08:16 PM.


#19 Deadeeye

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Posted 16 April 2015 - 06:32 AM

View PostJon Cunningham, on 13 April 2015 - 03:33 PM, said:

Should be fixed now.

Hi Jon, did we confirm if the issue is really fixed? While my ping is hovers at 250ms once in a while, I'm seeing ping spikes of up to 1000ms during startup and also in battle. It's getting me really frustrated.

#20 PurpleNinja

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Posted 16 April 2015 - 01:33 PM

I also question if this issue is already fixed. My ping was about 200 before this incident, and now it is floating around 300.
Do we still have any kind of problem?





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