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Trouble With Gift Store

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#1 =E X E C U T O R=

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Posted 08 May 2015 - 09:09 AM

I ordered a TBR A almost 48 hours ago and have not received a redemption code for that mech. I have checked my inbox multiple times and my junk folder. I was emailed a receipt for it as well as a receipt for MC that i bought at the same time, but no code to redeem a TBR A. the mech has not been injected into my mechlab yet either. I have emailed accounts and support TWICE in the last 48 hours and have not gotten a response. I sent a message to MWO page on facebook and tweeted Russ Bullock. this issue still has not been resolved. this purchase shows up on my bank statement so i know the transaction was successful, but i dont have the product i paid for.

#2 Scout Derek

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Posted 08 May 2015 - 10:35 AM

send your ticket to Support.





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