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Wrong Mech Resistance Pack 2


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#1 DrSlamastika

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Posted 08 July 2015 - 04:08 AM

Hello, I have a huge problem. I ordered an Origin Hunchie pack yesterday, then I check it in my preorders in profile on forum (MWO website). So I checked all my preorders.

I ordered BLACK KNIGHT from RESISTANCE pack 2 thru A La Carte choice. I hoped :(

But there is showing me I have ordered a CRAB!!!!!!! I hate that mech, I never wanted that, that is the reason why I dont order some full pack cose I wanted only BLACK KNIGHT and maybe MAULER. I am not so stupid, I am pretty sure I ordered the BLACK KNIGHT not a CRAB :(

Its posible the mistake is on the side of the PGI? Cose I know they swap release date of KNIGHT for some other from that collection. But I dont beliewe that is the problem.

In my purchase receipt is nothing about mech, just something like that:

Greetings MechWarrior,
Thank you for your purchase, included below is a receipt of your purchase.
ResistanceTwo Pack
A La Carte$35.00
--------
Total: $35.00
Paid (PayPal): $35.00
--------
See you on the battlefield!
MechWarrior Online Team

I send a support ticket to them but no responce with obligate " we have plenty of work to solve those days etc . . . . "

I AM SCARED, I DONT WANT CRAB I SURE FOR 99% I ORDERED BLACK KNIGHT.

Edited by DrSlamastika, 08 July 2015 - 04:37 AM.


#2 Sparks Murphey

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Posted 08 July 2015 - 04:21 AM

I'd really, really recommend not publishing the transaction ID online for just anyone to read...

#3 DrSlamastika

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Posted 08 July 2015 - 04:26 AM

Ouch you are right, fixed :)

#4 B L O O D W I T C H

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Posted 08 July 2015 - 04:38 AM

just wanted to say that if you do want both, the Black Knight and the Mauler you're way better of with the full Mauler Package.
that's 20,- more for 6 more mechbays (filled with 6 mechs of which 2 are Heros), 60 days Premium time, 6 permanent and choosable Faction camos, 18 cockpit items of which 6 are warhorns, plus Tinklets like Badges and Titles.

#5 DrSlamastika

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Posted 08 July 2015 - 04:42 AM

I know I know :) but I dont want the CRAB!

And its looks like I get only that :(

#6 DrSlamastika

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Posted 08 July 2015 - 08:35 AM

PROBLEM SOLVED BY SUPPORT, thanks a lot again. Great work :)

You could delete this thread.

Edited by DrSlamastika, 08 July 2015 - 08:37 AM.


#7 Euphoric1RW

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Posted 08 July 2015 - 10:29 AM

I am pretty sure if you started the thread you can delete it yourself, glad that it got fixed for you! Support is pretty good, I never have a problem with the support.

#8 DrSlamastika

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Posted 08 July 2015 - 01:53 PM

I cannot or I just dont know how to delete it.

#9 Mighty Spike

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Posted 09 July 2015 - 02:28 AM

View PostDrSlamastika, on 08 July 2015 - 08:35 AM, said:

PROBLEM SOLVED BY SUPPORT, thanks a lot again. Great work :)

You could delete this thread.


just found the thread- another Guy in the german Forum had the same thing,wanted to order the Black knight and saw later that in the preorder screen was the crab ordered. told him to contact support-so okay seems that support solved that problem so i think the other guy will get same help like you, thx for the info that problem was solved by support,going to tell that the other guy greetz

#10 Narcissistic Martyr

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Posted 09 July 2015 - 07:46 AM

View PostDrSlamastika, on 08 July 2015 - 04:42 AM, said:

I know I know :) but I dont want the CRAB!

And its looks like I get only that :(


What do you mean you don't want crabs?

On an unrelated note... contact support.

#11 Mazzyplz

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Posted 09 July 2015 - 09:00 AM

View PostNarcissistic Martyr, on 09 July 2015 - 07:46 AM, said:

What do you mean you don't want crabs?




I don't want no crabs
A crab is a mech that can't get no love from me
Hanging out the passenger side
Of his best friend's flank
Trying to holler at me





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