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2016 Customer Appreciation Rewards Program!


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#1 InnerSphereNews

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Posted 11 August 2016 - 05:47 PM



Greetings MechWarriors,

Our three year anniversary since leaving Open Beta approaches, and to commemorate the occasion we're excited to announce our 2016 Customer Appreciation Rewards Program! All of us here at Piranha Games would like to show our sincere gratitude to all players and supporters who have dedicated their time and money to MechWarrior Online over the last year.

Unlike the 2015 Program, where the period of eligibility began in January of that year, eligibility for the 2016 Customer Appreciation Rewards Program starts from October 6th 2015 at 10:01 AM PDT; the approximate end date of the 2015 Program!

As with our previous Appreciation Program in 2015, the 2016 Appreciation program has a little something for everyone, from Active Players to Top-Tier Collection owners.

You can quickly check your eligibility status for each of these Rewards through this section of your Profile!


Eligibility Conditions
You must have played at least 100 matches since October 6th 2015 at 10:01 AM PDT (5:01 PM UTC).

Deadline for Eligibility
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC).

Rewards
2,000,000 C-Bills
1 MechBay
Year 3 Anniversary Cupcake Standing Cockpit Item

Reward Injection Date
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC), during the patch.


Eligibility Conditions
You must have purchased any amount of MC* since October 6th 2015 at 10:01 AM PDT (5:01 PM UTC)
OR
you must have purchased any Steam Performance Bundle** (Light, Medium, Heavy, or Assault).
*MC purchased through the Steam portal counts toward the MechWarrior Credits eligibility.
**Steam Performance Bundles purchased after October 18th 2016 at 10:00 AM PDT will not count toward the 2017 Customer Appreciation Program, due to limitations with how Steam Performance Bundles are tracked.

Deadline for Eligibility
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC).

Rewards
Blackjack BJ-2 Loyalty Variant (featuring a unique Loyalty Pattern and 30% C-Bill Boost) + 1 MechBay.

BJ-2 Loadout details

Reward Injection Date
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC), during the patch.


Eligibility Conditions
You must have purchased any tier of any Inner Sphere Collection* (or any Inner Sphere a la carte 'Mech**) since October 6th 2015 at 10:01 AM PDT (5:01 PM UTC).

Deadline for Eligibility
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC).

Rewards
Cataphract CTF-3L Loyalty Variant (featuring a unique Loyalty Pattern and 30% C-Bill Boost) +1 MechBay.

CTF-3L Loadout details

Reward Injection Date
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC), during the patch.

* Eligible Collections (any tier, or any a la carte 'Mech** when applicable): UrbanMech; Resistance 1; Resistance 2; Marauder; Warhammer; Rifleman; Archer; Phoenix Hawk; Cyclops; Bushwacker.
**A la carte 'Mechs are only available for the Resistance 1 and Resistance 2 packs, and can be found at the bottom of those pages.
This Cataphract Loyalty Variant will only be available through the 2016 Inner Sphere Reward program. The Standard version of this Cataphract variant will be available for MC and C-Bills at a future date, to be determined.

Eligibility Conditions
You must have purchased any tier of any Clan Collection* (or any Clan a la carte 'Mech**) since October 6th 2015 at 10:01 AM PDT (5:01 PM UTC).

Deadline for Eligibility
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC).

Rewards
Hellbringer HBR-F Loyalty Variant (featuring a unique Loyalty Pattern and 30% C-Bill Boost) +1 MechBay.

HBR-F Loadout details

Reward Injection Date
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC), during the patch.

* Eligible Collections (any tier, or any a la carte 'Mech** when applicable): Wave 1; Wave 2; Wave 3; Origins IIC; Kodiak; Viper; Night Gyr; Huntsman; Linebacker; Marauder IIC; any one Wave 1 Clan Hero 'Mech.
** A la carte 'Mechs are only available for the Clan Wave 1, Clan Wave 2, Clan Wave 3, and Origins IIC packs, and can be found at the bottom of those pages.
This Hellbringer Loyalty Variant will only be available through the 2016 Clan Reward program, and will be injected into eligible accounts on a date to be determined. The Standard version of this Hellbringer variant will be available for MC and C-Bills at a future date, to be determined.

Eligibility Conditions
You must have purchased any eligible Top-Tier Inner Sphere Collection* (or combination of eligible items**) since October 6th 2015 at 10:01 AM PDT (5:01 PM UTC).

Deadline for Eligibility
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC).

Rewards
Stalker STK-3FB Loyalty Variant (featuring a unique Loyalty Pattern and 30% C-Bill Boost) +1 MechBay.

STK-3Fb Loadout details

Reward Injection Date
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC), during the patch.

* Eligible Collections: Resistance 1 Wrath Collection; Resistance 2 Mauler Collection.
** Eligible combinations: At least two Collector Packs from any combination of the following: UrbanMech; Marauder; Warhammer; Rifleman; Archer; Phoenix Hawk; Cyclops; Bushwacker.
This Stalker Loyalty Variant will only be available through the 2016 Top-Tier Inner Sphere Collection Reward program. The Standard version of this Stalker variant will be available for MC and C-Bills at a future date, to be determined.


Eligibility Conditions
You must have purchased any eligible Top-Tier Clan Collection* (or combination of eligible items**) since October 6th 2015 at 10:01 AM PDT (5:01 PM UTC).

Deadline for Eligibility
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC).

Rewards
Summoner SMN-F and Summoner SMN-M Loyalty variants (both featuring the unique Loyalty Pattern and 30% C-Bill Boost) + 2 MechBay's.

SMN-F and SMN-M Loadout details

Reward Injection Date
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC), during the patch.

* Eligible Collections: Wave 1 Masakari Collection; Wave 2 Man-O-War Collection; Wave 3 Gladiator Collection; Origins IIC Highlander Collection.
** Eligible combinations: At least two Collector Packs from any combination of the following Packs: Kodiak; Viper; Night Gyr; Huntsman; Linebacker; Marauder IIC.
or any
six Wave 1 Clan Hero 'Mechs.
These Summoner Loyalty Variants will only be available through the 2016 Top-Tier Clan Collection Reward program. The Standard version of these Summoner variant will be available for MC and C-Bills at a future date, to be determined.

Last year we heard from a lot of players who would have liked to see an additional Reward tier for owning both of the Top-Tier Inner Sphere and Clan Rewards, so this year we thought we'd add a little something extra for those of you who may qualify.

Eligibility Conditions
You must qualify for both the 2016 Top-Tier Clan Collection and the 2016 Top-Tier Inner Sphere Collection rewards listed above! If you qualify for those two Top-Tier Rewards, you qualify for the Ultimate Reward!

Deadline for Eligibility
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC).

Rewards
1 'Atlas Head' Standing Cockpit Item (special Loyalty version)
1 'Kodiak Head' Standing Cockpit Item (special Loyalty version)
2 Silver Gatling Gun Warhorns

The special Loyalty versions of the Atlas Bust and Kodiak Bust Cockpits Items will feature unique material highlights to distinguish them from the standard versions, which will be released in-game for MC on October 18th. The unique Loyalty versions are only attainable from the Ultimate Reward.
Both the Loyalty and Standard versions of these Cockpit Items will react when you secure a kill on the battlefield.

Reward Injection Date
October 18th 2016 at 10:00 AM PDT (5:00 PM UTC), during the patch.


Important Information for all Customer Appreciation Rewards

Any Quirks in place for the above Loyalty Variants will be announced closer to their release.
The unique Loyalty Pattern on these 'Mechs can be replaced with Standard and Faction-based Patterns, if the 'Mech chassis currently supports them. For example, the Cataphract chassis currently only supports Standard Patterns.
Reward eligibility for content acquired through Gift Code redemption is determined by the original purchase date of the Gift Code. Example: If you redeemed a Gift Code on August 10th 2016 that was purchased prior to October 6th 2015 at 10:01 AM PDT (5:01 PM UTC), you will not qualify for any associated Rewards.
Rewards are provided to the Giftee, not the Gifter.
Gift Codes that were purchased within the eligibility period, but redeemed after the period had expired, will not be granted the associated Reward item automatically; the Reward will need to be granted manually by Support services. If you have redeemed a Gift Code that was purchased during the eligibility period please contact accounts@mwomercs.com.
You can only qualify for each individual Customer Appreciation Reward once.
This years 'Mechs do not feature the same underlying cosmetic Armor Pattern seen on the the 2015 'Mechs. They feature a unique, standard Pattern instead.
These Loyalty Variants will only be available through the 2016 Customer Appreciation program. The Standard, non-Loyalty versions of these variants will be available for MC and C-Bills at a future date, to be determined.
Purchases must have been processed by our database no earlier than October 6th 2015 at 10:01 AM PDT (5:01 PM UTC) in order to automatically qualify for 2016 Customer Appreciation Reward eligibility.


#2 dervishx5

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Posted 11 August 2016 - 06:30 PM

If I bought gifts for other people but not myself, does that count?

#3 LordLosh

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Posted 11 August 2016 - 06:31 PM

Thank you! now just focus on Faction play.

#4 DAYLEET

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Posted 11 August 2016 - 06:40 PM

Looks like it paid out big times to have waited for the R2 pack to be available for cbills before buying it.

#5 Spyco94

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Posted 11 August 2016 - 06:41 PM

So you have to have bought one of those mech packs and not just the standard mechs in game to qualify for most of the other rewards, correct?

#6 LordLosh

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Posted 11 August 2016 - 06:44 PM

View PostSpyco94, on 11 August 2016 - 06:41 PM, said:

So you have to have bought one of those mech packs and not just the standard mechs in game to qualify for most of the other rewards, correct?

Correct real money.
and yes buying for others should count

#7 Gas Guzzler

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Posted 11 August 2016 - 06:47 PM

So for the IS mech announced next month will that collector's pack qualify for the top-tier reward?

#8 Spoo Hunter

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Posted 11 August 2016 - 06:54 PM

Man that colour scheme is psychedelic. Perhaps it will be extreme enough to repel bullets or at least throw people's aim off. Posted Image

Still, I look forward to trying out these bad boys. Posted Image

#9 Kshat

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Posted 11 August 2016 - 07:00 PM

View PostGas Guzzler, on 11 August 2016 - 06:47 PM, said:

So for the IS mech announced next month will that collector's pack qualify for the top-tier reward?


If I read correctly, you need two collectors editions OR one top tier-Pack like R1/R2 (Mauler/Zeus) to qualify for the top tier reward. So, Warhammer and Marauder-Collectors are a good choice to earn some cbills :)

@Gifting: it reads that ONLY the one activating the giftcode will get the reward, not the one buying the code. In simple terms: you need a giftcode bought after October last year and activate in on an account - this account will get the reward.

Finally: could we get more pictures of the unique patterns please? Right now it looks... underwhelming. Garrish. Ugly?

But, Stalker with ECM seems pretty nice, but a good mech like the Stalker will get even better with ECM. A second Hero Blackjack? You can't be wrong with that. But I would REALLY like to see at least two energy hardpoints in each arm instead of just one. With these hardpoints, you'll need severe quirks to get him viable.
Phract with MASC might be fun, Hero HBR is always welcome. Can't do anythign wrong with an HBR.

Finally: the Summoner is that bad that Clan players will get TWO of them to compensate? Okay...

#10 3rdstorm

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Posted 11 August 2016 - 07:03 PM

Classy touch.

#11 Frytrixa

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Posted 11 August 2016 - 07:13 PM

Nice, new Black Jack and the 8th Cataphract o.O

What happened to the "Hex special Pattern"? it was pretty cool and I was exited to see more of that -.-
Posted Image

#12 Kosapt

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Posted 11 August 2016 - 07:20 PM

So it is possible to buy every single mech pack starting from Marauder and not be egible for any top tier reward IS or clan.
I understand that PGI wants to incentivize collector packs sells, but for few people who bought all or most single packs there is little reason to buy them since they would already be swiming in premium time from standard packages and (s) variants are usually worst of the pack. There is no thank you for buying heroes either, which half time are not even good either and do not come with extra bling.

So in other words one could spend 555$ on packs alone this year and still not qualify for top tier reward.
That feels kind of disapointing one could think that buying all IS or clan packs would qualify one for top tier reward, but thats not a case.

#13 Felicitatem Parco

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Posted 11 August 2016 - 07:23 PM

Okay, I'll top-off my Rifleman Pack to get some of that sweet stealthy Stalker action...

#14 Gas Guzzler

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Posted 11 August 2016 - 07:24 PM

View PostKshat, on 11 August 2016 - 07:00 PM, said:


If I read correctly, you need two collectors editions OR one top tier-Pack like R1/R2 (Mauler/Zeus) to qualify for the top tier reward. So, Warhammer and Marauder-Collectors are a good choice to earn some cbills Posted Image


The problem is I bought both of those collectors prior to October 6th so they don't qualify, that's why I'm hoping for something good to come out next month that is worth getting the collector's version of. Rifleman, Archer, and Phoenix Hawk, NO WAY, but Cyclops and something better I could do.

#15 Gas Guzzler

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Posted 11 August 2016 - 07:33 PM

Alex G: For mechs that haven't been released, if they are released before October 18th, will they qualify for the rewards? Thanks!

#16 Bobman

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Posted 11 August 2016 - 07:35 PM

Hello, I was wondering how it is handled if you purchased a lower tier package for a 4 mech package prior to October 6th, then upgraded it to the top tier package after that date?

#17 MovinTarget

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Posted 11 August 2016 - 07:40 PM

I am worried xX PUG Xx won't qualify... we all know he is mech-starved... ;)

#18 Alexander Garden

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Posted 11 August 2016 - 07:43 PM

View PostGas Guzzler, on 11 August 2016 - 07:33 PM, said:

Alex G: For mechs that haven't been released, if they are released before October 18th, will they qualify for the rewards? Thanks!

By released do you mean announced? If one is announced in that timeframe they would be eligible.

View PostBobman, on 11 August 2016 - 07:35 PM, said:

Hello, I was wondering how it is handled if you purchased a lower tier package for a 4 mech package prior to October 6th, then upgraded it to the top tier package after that date?

Upgrading to the top-tier inside the eligibility window would qualify you for the associated reward.

#19 Gas Guzzler

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Posted 11 August 2016 - 07:45 PM

View PostAlexander Garden, on 11 August 2016 - 07:43 PM, said:

By released do you mean announced? If one is announced in that timeframe they would be eligible.


Yes I meant announced. Perfect! Thanks!

#20 Javin

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Posted 11 August 2016 - 07:47 PM

Sad that I have purchased the Archer, Marauder, and warhammer but do not qualify for the Stalker. There is no point in repurchasing these mechs to get the collectors version. Can I suggest that three or more collections might equal two collectors packs?

And can you include a way to see how many packs we have that qualify? I do not remember when I got the Urbanmech.

Edited by Javin, 11 August 2016 - 07:59 PM.






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