2 replies to this topic

[Zgredek]

Hello! Didn't get appreciation rewards mechs (only get cataphract) so i want to send ticket to support, but can't. Every time when im trying i got mail back to me with information like this:

Delivery to the following recipient failed permanently:

accounts@mwomercs.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain mwomercs.com by mail.mwomercs.com. [216.70.64.186].

The error that the other server returned was:
550 unknown user

Could you help me with both issues? I mean ticket sending problem and mechs that i should get?

Best regards
Zgredek

[Schados VanLuren]

I'm going to back this topic up with similiar issues. I purchased the bushwacker and hero, according to my account it took place on Jan 9th. I have not recieved them, or any codes to redeem. I attempted to contact billing via the hyperlink on the MWO pages, and i get an error code of 302. I'll admit i am definitely a bit irritated by this, has a bit of an underhanded feel to me but i'm hoping things will get squared up soon.

Otter

[Raubwurst]

Hi, have sou tried to send the mail manually? Without clicking the hyperlink?
And try doublechecking, that you are using the same email address as for loggin in to the game/forum.