61 replies to this topic

[Oath]

Same as well.

[Zaskaszh]

Ah was wondering what was up. Poopies! Now I have to wait, and Mechwarrior is about the only game on the planet that can make me impatient anymore.

[tekka]

2.5hrs and still counting lol oh teh fun and games and trials of possions to get this off the ground.......(insert crying here)

[Xoddam]

Post test to see if i'm founder status yet.


-went blue at 10:45 Eastern.

Edited by Xoddam, 31 July 2012 - 06:47 PM.

[KhanHellWolf]

Damn! I wish I had read this topic before trying to purchase again! Oh well I guess that means I'm elite now

[Furity]

Purchased at approximately 5pm Pacific Time. As of 7PM Pacific Time I still have received no email. Will update when/if it arrives.

edit: got it at 7:19 Pacific

Edited by Furity, 31 July 2012 - 06:20 PM.

[light487]

Seems the system problems that Playspan are having is getting worse and worse.. hopefully whatever they do tonight fixes the problem.. but until then, it seems it's going to be slow going... Your frustration and concern is understandable but rest assured that people are still getting in, albeit much slower than before..

[Oath]

It seems to take about 2-5hrs to get anything.

[light487]

Oath, on 31 July 2012 - 06:12 PM, said:

It seems to take about 2-5hrs to get anything.

When I first started to come across posts about this, the delay was around 15 to 30 mins.. then as the day progressed, I started to see that delay increase to around 1 hour.. then to 1.5 hours.. now it appears to be over 2 hours. Obviously PlaySpan (Visa) have a bigger problem than they originally thought and the problem is getting exponentially worse.

At the end of the day:

1. Playspan is not Piranha.
2. People are still getting in, just at an ever slower rate.
3. Playspan have stated they will be doing an update overnight to fix the problems and payments should be processed within 1 minute again.

[Cannydog]

Skadi, on 31 July 2012 - 05:20 PM, said:

... /facepalm!

[LightSeibaa]

Cannydog, on 31 July 2012 - 06:23 PM, said:

... /facepalm!

bahahahaha.

strange, wonder what broke in the system though. back when i got founders pack after the announcement, it pretty much reflected my purchase within 30 minutes!

[SunnyD]

Same Prob....

[Donny Donowitz]

lets all take a deep breath and remember what beta means.
things will go wrong.

i put money into this because ive enjoyed mech warrior games for years, not to play the beta a few weeks before it launches.

waited this long, a few hours/days/weeks isnt much longer in the big perspective of things, haha.

[Gwendolyn]

About 2.5 hours for me. I was hoping to play tonight Oh well.

Edit: Of course the second I post that I get my email.

Edited by Gwendolyn, 31 July 2012 - 06:43 PM.

[Davion5150]

Techgnostic, on 31 July 2012 - 05:24 PM, said:

I understand technical issues, but these things should have been tested and worked out before taking people's money. If nothing else, I could be downloading the client right now instead of waiting around for what feels like a ransom email.

I'm excited about this game, but I am NOT impressed with this process. You want happy customers, you need to provide something other than excuses. We should all be upgraded for our patience.

**DEMERIT**

I actually agree. Unless things improve, I foresee the same issue when open beta hits. Someone needs to go to Playspan HQ and slap them around since all the issues seem to be on their end.

[Kingshadowl]

Man should have read this thread before buying wouldn't have bought it. Go fig wonder what problems they will have on launch, seems companys can't get their stuff together nowa days.

[Kingshadowl]

Techgnostic, on 31 July 2012 - 05:24 PM, said:

I understand technical issues, but these things should have been tested and worked out before taking people's money. If nothing else, I could be downloading the client right now instead of waiting around for what feels like a ransom email.

I'm excited about this game, but I am NOT impressed with this process. You want happy customers, you need to provide something other than excuses. We should all be upgraded for our patience.

**DEMERIT**

I agree I'm about fed up with companies doing this think this is the last time I buy into this. From Diablo to this companies just don't give a crap about customers anymore. This will be the only 30 dollars I spend for this game and like all other free to play if problems persist people won't play.

[Fahrty]

MinionJoe, on 31 July 2012 - 01:19 PM, said:

Sorry. I've spent way too much time on EA forums. My responses tend to be knee-jerk reactions that mirror the moderators there...

I laughed, for what it's worth.

[Bluten]

MinionJoe, on 31 July 2012 - 01:05 PM, said:

I recommend waiting. If the wait proves to be too much to bear, you can try reinstalling your OS.

Keep your worthless troll advice to yourself.

[M4NTiC0R3X]

"Post test to see if i'm founder status yet."

Same, but fashionably late.

N e body who is QQ about it belongs to House Steiner!!

Incase there's anybody wondering, it took about 30 minutes, the date being 8/7/3049

Edited by M4NTiC0R3X, 07 August 2012 - 10:00 AM.