83 replies to this topic

[neil lee]

game stops responding (freezez mid game) hope this will help
BackupNameAttachment=" Build(4418) 26 Feb 13 (18 37 33)" -- used by backup system
Log Started at 02/26/13 18:37:33
Running 32 bit version
Executable: C:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe
FileVersion: 3.4.1.4418
ProductVersion: 3.4.1.4418
Using STLport C++ Standard Library implementation
Added MOD directory <engine> to CryPak
Executable Command Line: "C:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe" flowthru
Total number of logical processors: 2
Number of available logical processors: 2
Total number of system cores: 2
Number of cores available to process: 2
Processor 0:
CPU: Intel Pentium® Dual-Core CPU E5400 @ 2.70GHz
Family: 6, Model: 7, Stepping: 10
FPU: On-Chip
CPU Speed (estimated): 2.7 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled
Processor 1:
CPU: Intel Pentium® Dual-Core CPU E5400 @ 2.70GHz
Family: 6, Model: 7, Stepping: 10
FPU: On-Chip
CPU Speed (estimated): 2.7 MHz
MMX: not present
SSE: present
3DNow!: not present
Serial number not present or disabled
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'sys_spec_Quality' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'r_ssreflections' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_UseEdgeAA' is not missing in default
Windows 7 64 bit SP 1 (build 6.1.7601)
System language: English
Windows Directory: "C:\Windows"
Prerequisites...
* Installation of KB940105 hotfix required: no! (either not needed or already installed)
Local time is 18:37:33 02/26/13, system running for 4660 minutes
4096MB physical memory installed, 2137MB available, 4095MB virtual memory installed, 47 percent of memory in use
PageFile usage: 27MB, Working Set: 18MB, Peak PageFile usage: 27MB,
Current display mode is 1680x1050x32, (Unknown graphics card)
IBM enhanced (101/102-key) keyboard and 7+ button mouse installed
--------------------------------------------------------------------------------
Stream Engine Initialization
GameName: MechWarrior Online
BuildTime: Feb 22 2013 17:36:47
Windows Error Reporting is enabled setting exception handler
Font initialization
Physics initialization
Sound initialization
<Sound> Initializing AudioDevice now!
<Sound> Initialize FMOD with dynamic memory callbacks
<Sound> Starting to initialize Windows Audio Session API output!
<Sound> Drivers found: 1
<Sound> Available drivers:
1. Speakers (VIA High Definition Audio)
<Sound> FmodEx-AudioDevice: Now running on driver: Speakers (VIA High Definition Audio)
<Sound> Using speaker mode: FMOD_SPEAKERMODE_7POINT1
<Sound> Initializing FMOD-EX now!
<Sound> Initialized FMOD-EX
<Sound> Available record drivers: 0 Microphone (Microsoft LifeCam VX-1000.) !
<Sound> Available record drivers: 1 Stereo Mix (VIA High Definition Audio) !
<Sound> Available record drivers: 2 CD Audio (VIA High Definition Audio) !
<Sound> Record config is set to autodetect using record driver 0
<Sound> Using FMOD version: 00044004 and internal 00044004!
<Sound> Initializing SoundSystem now!
Renderer initialization
[Error] NVAPI: Unable to get SLI state (-113)
used GeomInstancingThreshold is 8
Localized language content(english) not available or modified from the original installation.
Localized language content(english) not available or modified from the original installation.
Network initialization
[net] using iocp socket io management
network hostname: Lone-Wolf-Pc
ip:192.168.1.64
[Network Version]: RELEASE PURE CLIENT
MovieSystem initialization
Console initialization
Time initialization
Input initialization
AI initialization
Initializing Animation System
Initializing 3D Engine
Initializing default materials...
Script System Initialization
Entity system initialization
Initializing AI System
[PlayerProfiles] Login of user 'Lone-Wolf' successful.
[PlayerProfiles] Found 2 profiles.
Profile 0 : 'DarthLoneWolf'
Profile 1 : 'default'
[GameProfiles]: Successfully activated profile 'DarthLoneWolf' for user 'Lone-Wolf'
Patch Complete Received
Patch Complete Received
Patch Complete Received
Patch Complete Received
Patch Complete Received
============================ Loading level mechlab ============================
======== mechlab is loaded in 4.1 sec ========
[Error] Runaway thread
[Error] Runaway thread
[Error] Runaway thread
[Error] Runaway thread
[Error] Runaway thread
could not free all buffers from CDevBufferMan!
UnLoadLevel End: 0.1 sec
Ammo Pool Statistics:
[Error] Runaway thread
[Error] Runaway thread
System Shutdown
[Error] Runaway thread

fallowed the advice from a post here and that is what I came up with hope it helps

[neil lee]

I see my graph card is not listed it's a NVIDIA GTX 450

[neil lee]

(GTS 450)

[epicdude48]

i downloaded this game and at the end of the download it says the download/patch crashed this is my 4th time redownloading!

[Kenyon Burguess]

every 4-5 games I restart the client and it seems to be stable from drops and freezes for me. if I forget, im in trouble tho...always right when I have a great shot lined up too

[neil lee]

ok then so the some what stablised the game last I knew you had to restart every game then reasently was toled that not needed anny more so this means there getting better w/ the stibility over all just remember 2 refresh once in a while thanks for the update

[Hansh0tfirst]

Coburn, on 06 November 2012 - 08:54 PM, said:

-Screen goes black.
-Back at home screen with no error or msg.
-Mech is shown as "Still InGame"
-Usually happens at the start of a game but can aslo mid game aswell.

I have been trying to resolve this issue for the past couple of days, I was previously able to run this game no problem. Is there any more info i can provide to help get this fixed? Or anything I can try on my end ?

I just started getting this problem since the 'Mech Love, Not War patch. If there's a workaround, I'd love to hear it. Short of that, I'll be spending my free time (and money) elsewhere.

[Joe Decker]

I also get this Error very frequently. Sometimes I can run about 8 Games without a Problem and then I get it every singel Game. Restarting the Game helped nothing in my Case.

Any new Information about a possible Fix ?

[Dreddix]

I have assembled new PC with I5, GTX660, 8G RAM, WIN7 X64... All new drivers, nothing OverClocked, No nothing.

Every single game, when the action starts, game crashes to desktop without any error or any message. When iˇm not in the action - it ok, as long as action starts.
My old PC was able to play at least 8 games before client restart was needed.

What a hell is wrong with this game?

[WANTED]

I have this lockup occasionally since last December when I started playing. My card is Nvidia 660 ti PE ( Power Edition, which means factory overclocked by MSI ). Up to date on drivers too.

I was wondering if it's related to the Heat Vision cause it seems I get it it only then when I have that active but I use HV alot. Anyone else have this problem when using Heat Vision mode?

[Dreddix]

Not in my case. When enemy mechs is close to me, more than 1- desktop is all i see.

[Xetar]

I'm having the same problem. Just drops in the middle of the game to a black screen, then back to the starting page.

[MacSob]

Hello.

I've never had this problem until this last patch, and now I crash to desktop what seems like 8 out of 10 games. Is there anything I can provide the devs to help with this? I love the game, look forward to playing it, but after last patch it is not playable.

Thanks

Mac

[Bacarat]

i don't over clock and i patch both windows and the game.

I log in

choose a Mech then start the game
the game sometimes crash back to the home screen at the join game window.
it usually crashes at during game play.
when I check the mech status in the mechlab it says "in game".

Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: XPS 8300
BIOS: BIOS Date: 10/17/11 11:18:49 Ver: 04.06.04
Processor: Intel® Core™ i5-2310 CPU @ 2.90GHz (4 CPUs), ~2.9GHz
Memory: 16384MB RAM
Available OS Memory: 16366MB RAM
Page File: 2994MB used, 29736MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

[Knight_Invictus]

MacSob, on 23 May 2013 - 05:34 PM, said:

Hello.

I've never had this problem until this last patch, and now I crash to desktop what seems like 8 out of 10 games. Is there anything I can provide the devs to help with this? I love the game, look forward to playing it, but after last patch it is not playable.

Thanks

Mac

Same issue for me. I submitted a support ticket. Support helped a lot. Had to uninstall and reinstall MWO to eliminate one cause of crashing (ntdll.dll issue). Also before the uninstall I ran the repair tool for MWO and it couldn't finish right. After the uninstall/re-install repair tool works right, no mismatched files etc. The other cause for the crashing (just crashes to blackscreen and MWO main screen with no error message) is being worked on by the devs. Hopefully this will be resolved for everyone soon.

Edited by Knight4Him, 30 May 2013 - 05:16 AM.

[MacSob]

All,

So I uninstalled, reinstalled, ran the fixit tool, no dice. It's actually gotten worse. When I posted earlier I would CTD after walking around in the game for a few seconds, now I CTD when the joystick jiggle animation starts.

I've sent my logs in to support, hopefully something gets resolved soon, as at this point I give up. I'll load the launcher every day, but I don't think I'll even bother testing until a patch shows up.

Mac

[Coronius]

Coburn, on 06 November 2012 - 08:54 PM, said:

-Screen goes black.
-Back at home screen with no error or msg.
-Mech is shown as "Still InGame"
-Usually happens at the start of a game but can aslo mid game aswell.

I have been trying to resolve this issue for the past couple of days, I was previously able to run this game no problem. Is there any more info i can provide to help get this fixed? Or anything I can try on my end ?

Just exactly the same thing. Quite some time already ppl reporting about this and still no fix at all.

[TB Freelancer]

Coburn, on 06 November 2012 - 08:54 PM, said:

-Screen goes black.
-Back at home screen with no error or msg.
-Mech is shown as "Still InGame"
-Usually happens at the start of a game but can aslo mid game aswell.

I have been trying to resolve this issue for the past couple of days, I was previously able to run this game no problem. Is there any more info i can provide to help get this fixed? Or anything I can try on my end ?

The Decoy, on 06 November 2012 - 10:40 PM, said:

Likewise, crashing to desktop in the middle of matches. Not OC on CPU or video card. Nvidia 660 GTX using the latest drivers.

Same here. So far I've checked all my drivers, did a virus scan, cleared my caches, ran the troubleshooting tool, even re-installed the game. Considering nothing has been installed or changed other than drivers, I've done all I can at my end.

Coburn, on 07 November 2012 - 09:08 AM, said:

Just heard back from my ticket, there response was as follows;

"The problem you have encountered is a known issue and we hope to have it fixed soon."

So it seems it is not on our end, lets hope this is resolved in the next patch.

Kinda figured it would be at their end. Kinda frustrating to watch my premium time tick away with the game nigh on unplayable.

[Sadistic Savior]

Had this issue all last night. Seems quite random. I was able to finish 4 or 5 games, so it doesn't happen every game, but it does happen most games.

Re-installed video drivers. No effect.

[Starquestman]

Exact same problem here. No incident in or out of game causes it, computers plenty capable and not overclocked or anything, will do a couple rounds perfect with no warning signs and then just crash. No freeze, no error, no glitch, no error messages. No commonalities between crashes. Just random program quits. Even after the patch that I installed just today, same scenario.

...in fact my poor Jagger is still in-game and locked away as I type.

Edited by Starquestman, 05 June 2013 - 06:00 PM.