Harassment Prevention in the MWO Community
Posted 26 April 2012 - 06:04 PM
When internet gaming was first becoming easily available with places like GameSpy and Microsoft Gaming Zone, it was a very different place than it was today. Computer gaming took a good deal of initiative between compatibility, patches, weird software glitches and the like. This lead to an interesting divide. MechWarrior 3 on the internet with an incredible community. We helped each other, encouraged one another, and taught new players how to play better. (Lead the target!) This was contrasted by checkers... The game that everyone had access to was filled with cursing, vile rhetoric and hate speech. It was a cesspool of the human condition.
Another contrast. 3-4 months after the launch of Halo 2 was a turning point for me. The community was skilled, intelligent, and friendly. Around the 4th month, it was insulting, troll-ific, and rotten. That was about the same time that the Xbox Live community got the reputation it has today, and it was also about then that I just left my headset muted online.
Please take a look here: http://penny-arcade....sode/harassment Warning: There are some nasty text messages used which are unedited. Use discretion.
I would be saddened to see this community go the way of the others. Towards that end we CAN do something about it.
My fellow MechWarriors, we have a duty to treat one another with respect. For the most part, we do rather well. Before you post something, please take the time to read it. Just because someone disagrees with you does not mean they are trying to insult you or pick a fight. Be nice to the newbies, we were all there at one point. We are the harbingers of the first MechWarrior game in over TEN YEARS! We will rise to the challenge.
To the developers: Would you kindly take a look at the video if you have not already? I think a reputation system for Merc Corp's and other player units would be awesome. You could even roll it in with a Dragoon rating for the unit!
Any thoughts? Any other ideas for preventing harassment here and in the game?
Posted 26 April 2012 - 06:15 PM
I've always thought this community was rather special. Perhaps it's the higher median age, or maybe its just that Battletech fans are that much cooler than everyone else, but this is definitely one of the best communities out there. Especially in terms of respect and "noob" friendliness.
The Developer interaction and sense of community fostered by Garth and others clearly shines in a internet filled with hives of scum and villainy.
Posted 26 April 2012 - 06:30 PM
Posted 26 April 2012 - 06:33 PM
Edited by Glory, 26 April 2012 - 06:40 PM.
Posted 26 April 2012 - 06:48 PM
Posted 26 April 2012 - 06:48 PM
Well said...for a good example of what not to do, go look at the forums for Ghost Recon Online...I was an avid fan of Rogue Spear and Ghost Recon, but after participating in their closed beta and seeing the kind of stuff that goes on in their forums let alone in-game, it was an instant turn off.
Whatever it is that gives this community its civility and maturity, I sincerely hope it doesn't lose it.
Posted 26 April 2012 - 06:54 PM
One problem, unless those thorns in our side that the Mods kick are IP banned, they can just make new accounts and start anew. But, ya, we ALL must stand united! We are the world people! from the top!
Posted 26 April 2012 - 07:00 PM
Players will get a bad rep over time when enough players see their actions, there are certainly ways to settle the score with troublemakers in game that fall well within the rules, such as refusing to help a known troublemaker in a match (possibly even going as far as letting the enemy team know you won't interfere). Exclusion of known troublemakers from player units will also help isolate them and preserve the rep of the units by not allowing known troublemakers to wear the unit tag.
Posted 26 April 2012 - 07:08 PM
How many times do you think players will keep making new accounts to harass the community? Having to start over each time will probably stop the majority after a few times. These guys tend to go for the most damage in the least amount of time.
The most dedicated troublemakers will probably just keep making new accounts probably won't be stopped by an IP ban anyway. It's just up to the community to keep reporting/complaining so the in-game mods can take action with bans.
Posted 26 April 2012 - 07:17 PM
One way to kill the problem would be in the license aggrement to play the game that harassment would not be tolerated at all and will get you banned. They would have to shows signs of repeated offenses or if such actions are recorded some how.
Posted 26 April 2012 - 07:27 PM
Posted 26 April 2012 - 07:41 PM
And the auto block for chat (voice or text) is a wonderful thing.
Posted 26 April 2012 - 08:46 PM
some countries are writing laws to punish internet trolls, severly. but prison doesnt deter anything, just look at the us prison system, 3 meals, shelter, tv, all the sex you never wanted to have. we got people getting put in jail just because its cushier then being homeless. we need to reinstitute hanging as the primary punishment for all crime including obvious internet trollings with racial slurr spamming and incesent insulting. if the fear of death wont deter you then at least you wont be a repeat offender.
Posted 26 April 2012 - 09:46 PM
Report players who are abusive and that means report players who are abusive to others not just to you. I'm sure we've all done it, where you see someone big a complete d*ck to a new player or something but you keep your mouth shut and don't tackle it cos you just want to get the dungeon/battleground done. I know have, but it's wrong because my silence has only condemned me to betray the principles I have about building better online communities.
Guild Leaders (Unit Leaders etc etc) - Make sure you maintain a code of conduct for your members so that they know what is and is not acceptable. Remember these people are going to be carrying your tag under their name, what they say and do reflects on you and yours. Most guilds WoW have codes of conduct and certainly I know any guild I've been in will investigate complaints against guild members which usually result in a guild kick if proven. Nothing provides incentive like not being able to play with your friends cos they think you're a scumbag. Most units seem to have this philosophy anyway which is great.
Institute a code of conduct for the community. LoL gets a bad rap for the conduct of its players, and rightly so a lot of the time. There are some fantastic people who play that game, but there are some real ignorant nasty pieces of work. But one innovation I do like is the summoner's code:
I. Support your team.
II. Drive constructive feedback
III. Facilitate civil discussion
IV. Enjoy yourself, but not at anyone elses' expense
V. Build relationships
VI. Show humility in victory, grace in defeat
VII. Be resolute, not indignant
VII. LEAVE NO NEWBIE BEHIND
VIII. Lead by example.
As a set of ideals I think they're exactly what just about every online game community seeks to strive for, unfortunately I don't think they're policed too well in LoL.
So maybe that's what we need to do, sit down as a community and - inconjunction with the Devs/Mods - work out a code of conduct. Set it out now, not 18 months after launch, so that it is ingrained in the community from day one and so everyone new who joins knows the standards this community holds itself to. After all I bet you'd end up getting more consistent players and wider interest from the gaming community as a whole if the game has a nice atmosphere than if you just allowed trolls to persist. Minecraft is probably one of the best examples of a (completely decentralised!) community that holds itself to high standards of conduct and minecraft servers flourish as a result - everyone wants to get onto the best community driven servers and build huge projects together.
Lots of examples from different games but if we can take the good and leave the bad then we can be a beacon in the gaming community.
Edited by Runz, 26 April 2012 - 09:47 PM.
Posted 26 April 2012 - 10:37 PM
Posted 26 April 2012 - 11:33 PM
I think you're kinda missing the point and hyperboling the suggestion somewhat; I know the OP mentions vulgar language but it's put in the context of harassment and hate speech. It's not about a minority of morally self righteous who object to a bit of cursing - considering the number of military and ex-military involved in the Battletech community I don't think you'll see that many who would blush at the odd swear word, or many swear words for that manner. And yes, for those that don't like it there would always be the mute/ignore/profinity filter options, every MMO game has them so I doubt MWO will be any different. Conversational humour and risque subjects are fine for the most part, although knowing your audience and actually being mature about knowing what is and what isn't appropriate to discuss with certain people comes into that.
In my WoW guild our vent chat would often be filled with subject matter or language which I'm sure would probably cause you to blush, but that was OK because we all knew each other, we knew what each of us deemed unacceptable (which wasn't much tbh) and it was amongst us - we did not then have those same boundaries in open public chat channels because that would be inappropriate.
It's like going to the loo in front of your missus; just because you're both comfortable with normal bodily functions doesn't mean it's acceptable to go out and take a cr*p in the street.
Listen to the link the OP put up or take a look at these for the kind of things that should be policed - spot of racism and profanity before you click guys. (kinda difficult to find good examples on youtube search but I'm sure there are many)
TL;DR - IMO it's NOT THE LANGUAGE that's offensive, it's the attitude/rascism/bullying/harassment
Edited by Runz, 27 April 2012 - 12:15 AM.
Posted 26 April 2012 - 11:57 PM
Posted 27 April 2012 - 01:09 AM
Should i bee polite to a Liao Warrior or Snake - because they got hurt when i curse them?
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