59 replies to this topic

[Xanthos581]

After downloading the latest patch, when I click on "play" the game minimizes to the bottom of my screen then disappears. I've tried opening as administrator without luck. Any suggestions?

[p4r4g0n]

Unless someone else comes up with a better idea or you've tried everything else, try re-installing? Patch may have messed something up

Edited by p4r4g0n, 17 November 2012 - 06:53 PM.

[EternalCore]

@OP: What is your FULL System Specs?

[Xanthos581]

The game has been playing fine up until now. My computer specs are Q6700 core2 quad processor, radeon 5800 series video card and 4 Gig RAM.

Can I re-install the game without re-downloading? It takes about a day to download.

[Rejarial Galatan]

i dont think you can do that w/out a re-download sadly. I would also, suggest, checking any firewalls and updates <drivers and what not>

[EternalCore]

Xanthos581, on 17 November 2012 - 08:14 PM, said:

The game has been playing fine up until now. My computer specs are Q6700 core2 quad processor, radeon 5800 series video card and 4 Gig RAM.

Can I re-install the game without re-downloading? It takes about a day to download.

Nope. As this is a live game, you have to redownload it to install it.

Try doing it this way to fix the issue your having:
Remove the Game using ONLY This program: http://support.micro...l_and_uninstall
Then Re-download, Install and patch the game, try MWO and report back here.

[themanwithsauce]

I'm having the same issue on my laptop. - i5 2.3ghz processor, 640GB HDD, 6GB ram, 560GTXm, win7 HP 64-bit.

Tried uninstalling and reinstalling the program after updating graphics drivers, directX, and windows itself. Still no launch.

[EternalCore]

themanwithsauce, on 17 November 2012 - 11:35 PM, said:

I'm having the same issue on my laptop. - i5 2.3ghz processor, 640GB HDD, 6GB ram, 560GTXm, win7 HP 64-bit.

Tried uninstalling and reinstalling the program after updating graphics drivers, directX, and windows itself. Still no launch.

What the Make and Model of your laptop?

[themanwithsauce]

toshiba Qosmio X775-7270. I can try on my old gateway FX-7811 but it's kind of old at this point - X9100 and 9800m GTS.

[EternalCore]

themanwithsauce, on 18 November 2012 - 12:20 AM, said:

toshiba Qosmio X775-7270. I can try on my old gateway FX-7811 but it's kind of old at this point - X9100 and 9800m GTS.

Here's your Specs: http://us.toshiba.co...770/X775-Q7270/

And Try this:
I believe your issue is caused by your laptop having 2 video processors... So when MWO is launched it doesn't switch over to the high-end one; So to fix that we're going to force the laptop to use the high-end one.
Follow these steps below:
1. Go into your control panel.
2. Open Power Options.
3. Then set the laptop to High Performance.
4. Click Apply and OK.
5. Then try running MWO again.

Report back to let us know if it worked.

[Rodel Ituralde]

I have a very similar issue. I click on the game, the MWOnline icon flashes up, disappears, and usually the patcher comes up... now nothing, yet my Task Manager shows that there is an instance of patcher running. Nothing I've tried so far has helped.

P.S.
It worked up until last night, only today that this happened, so I don't believe it's a patch issue.

Edited by Rodel Ituralde, 18 November 2012 - 05:33 AM.

[Dynodragon]

I have to keep reinstalling, game works 1 or 2 times and then fails to start, get this message;

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.ComponentModel.Win32Exception: The system cannot find the file specified
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at PatchBot.PatchBot.launchExe()
at Patcher.OmicronPatcherForm.buttonPatchPlay_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5466 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
MWOPatcher
Assembly Version: 1.3.4.0
Win32 Version: 1.3.4.0
CodeBase: file:///C:/Games/Piranha%20Games/MechWarrior%20Online/Bin32/MWOPatcher.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5460 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5466 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5462 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
PatchTarget
Assembly Version: 1.0.0.0
Win32 Version: 1.3.4.0
CodeBase: file:///C:/Games/Piranha%20Games/MechWarrior%20Online/Bin32/MWOPatcher.exe
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 3.5.0.0
Win32 Version: 3.5.30729.5420 built by: Win7SP1
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
VersionDll
Assembly Version: 1.0.0.0
Win32 Version: 1.3.4.0
CodeBase: file:///C:/Games/Piranha%20Games/MechWarrior%20Online/Bin32/MWOPatcher.exe
----------------------------------------
PatchTarget
Assembly Version: 1.0.0.0
Win32 Version: 1.3.4.0
CodeBase: file:///C:/Games/Piranha%20Games/MechWarrior%20Online/Bin32/MWOPatcher.exe
----------------------------------------
PatchTarget
Assembly Version: 1.0.0.0
Win32 Version: 1.3.4.0
CodeBase: file:///C:/Games/Piranha%20Games/MechWarrior%20Online/Bin32/MWOPatcher.exe
----------------------------------------
VersionDll
Assembly Version: 1.0.0.0
Win32 Version: 1.3.4.0
CodeBase: file:///C:/Games/Piranha%20Games/MechWarrior%20Online/Bin32/MWOPatcher.exe
----------------------------------------
PatchTarget
Assembly Version: 1.0.0.0
Win32 Version: 1.3.4.0
CodeBase: file:///C:/Games/Piranha%20Games/MechWarrior%20Online/Bin32/MWOPatcher.exe
----------------------------------------
PatchTarget
Assembly Version: 1.0.0.0
Win32 Version: 1.3.4.0
CodeBase: file:///C:/Games/Piranha%20Games/MechWarrior%20Online/Bin32/MWOPatcher.exe
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

[themanwithsauce]

EternalCore, on 18 November 2012 - 12:50 AM, said:

Here's your Specs: http://us.toshiba.co...770/X775-Q7270/ And Try this: I believe your issue is caused by your laptop having 2 video processors... So when MWO is launched it doesn't switch over to the high-end one; So to fix that we're going to force the laptop to use the high-end one. Follow these steps below: 1. Go into your control panel. 2. Open Power Options. 3. Then set the laptop to High Performance. 4. Click Apply and OK. 5. Then try running MWO again. Report back to let us know if it worked.

Already had it on high performance. I even went through the nvidia control panel and forced it to start using the nvidia card and not the integrated graphics. Still didn't launch and gave me the black window before disappearing.

What I struggle with here is the lack of any sort of error message or sound. The black window pops up, stays for a second or two, then the whole program closes out. Nothing in the event handler and no error messages popping up.

Edited by themanwithsauce, 18 November 2012 - 09:33 AM.

[Tarl Cabot]

Have you all rebooted your computers? MS sent out updates the last 3 days, at least for Win8. Check your Windows Update/View Update history to see what had been updated and when.

[themanwithsauce]

Windows is showing no new updates, directX is saying I have the latest version, I am on a 300 series Nvidia driver meant for my laptop. CoD MW3, BF3, L4D2, Metro 2033, all work great and at high graphics settings. Integrated graphics are disabled, I have plenty of ram and hard drive space, I am on an admin account, and it is a legit copy of windows.

The problem is in the game, not my laptop.

[Xanthos581]

EternalCore, on 17 November 2012 - 08:28 PM, said:

Nope. As this is a live game, you have to redownload it to install it. Try doing it this way to fix the issue your having: Remove the Game using ONLY This program: http://support.micro...l_and_uninstall Then Re-download, Install and patch the game, try MWO and report back here.

Tried that, didn't work. Now the game is uninstalled from my computer. Looks like a re-download. Thanks for the help everyone.

[EternalCore]

themanwithsauce, on 18 November 2012 - 09:22 AM, said:

Already had it on high performance. I even went through the nvidia control panel and forced it to start using the nvidia card and not the integrated graphics. Still didn't launch and gave me the black window before disappearing.

What I struggle with here is the lack of any sort of error message or sound. The black window pops up, stays for a second or two, then the whole program closes out. Nothing in the event handler and no error messages popping up.

Xanthos581, on 18 November 2012 - 12:31 PM, said:

Tried that, didn't work. Now the game is uninstalled from my computer. Looks like a re-download. Thanks for the help everyone.

Both of you can you upload your "Crashdump.dmp" file, to an upload site, that's located in the "C:\Games\Piranha Games\MechWarrior Online\USER" Folder, then reply below with the link, and I'll help you track down the cause of your game not launching.

[themanwithsauce]

http://www.2shared.c.../crashdump.html

there's my crash dump.

[EternalCore]

themanwithsauce, on 18 November 2012 - 09:33 PM, said:

http://www.2shared.c.../crashdump.html

there's my crash dump.

Your (Game starting/black-screen) issue is caused from this dll igdumd32.dll which is part of your display drivers. This means that file is either corrupt/damaged or missing.

To fix this issue either Update your drivers, or reinstall them; From here: http://www.intel.com...hd-gma#download

Let us know how it goes.

Edited by EternalCore, 18 November 2012 - 10:48 PM.

[mertozz]

Hello there, i have same problem here. Installed games 4 times ( also Direct X too ) on my laptop client dissappear after i logged. My computer info :

Hp Elitebook
Core i7 620M cpu
6GB RAM
Nvidia NVS 3100M

and here is my crashdump file : http://www.2shared.c.../crashdump.html