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Mech's Bug


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#1 NightinCrow

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Posted 06 February 2014 - 10:31 AM

I juz bought A Cataphract 2X, custom it, play 1 match, re-config it ... and BOOM, my 2X CRASH by [ IMG below ]. Then I try to fix it, but MWO client got crashed everytime i touch the LEGS option.
any help ? PGI team ?

Posted Image

#2 cSand

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Posted 06 February 2014 - 10:46 AM

Would submit a support ticket. My big question for you though, is how are you running the mechlab in windowed mode??? Does it go fullscreen when you play?

Edited by cSand, 06 February 2014 - 10:49 AM.


#3 NightinCrow

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Posted 06 February 2014 - 10:49 AM

nope, windowed mode for the screen shot only.

#4 luxebo

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Posted 06 February 2014 - 04:34 PM

Maybe send a ticket to support, and also you can create a thread in bug report section.

#5 Marvyn Dodgers

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Posted 06 February 2014 - 04:35 PM

Definitely submit a support ticket with the screenshot, a DXDiag and an Omicron log attached, if you can (search forums for how to find/dump those if you need to). Good luck with resolution.

#6 Redshift2k5

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Posted 06 February 2014 - 04:38 PM

You need to send a ticket. This isn't really an official support forum.

Can't adjust loadout of either leg?

Try removing an item elsewhere on your mech and counting how many empty crit slots you really have.

Try stripping the mech clean (except the legs) and save your loadout and try again

Repair tool too, just in case.

Edited by Redshift2k5, 06 February 2014 - 04:38 PM.


#7 NightinCrow

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Posted 06 February 2014 - 04:56 PM

I did send support 8hr ago :)

#8 TheCaptainJZ

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Posted 06 February 2014 - 05:40 PM

It may take a day for them to get back to you. Maybe 2 at the most unless they are backlogged. But they can look to see what's wrong whereas we can't.





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