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Can't Purchase Mc Through Any Payment Method
Started by TENTACLE BOSS, Feb 11 2014 05:52 AM
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9 replies to this topic
#1
Posted 11 February 2014 - 05:52 AM
My card is fine, works with other games involving microtransactions, totally fine on all other purchases, except today when I go to add some MC to my account I constantly get told through any payment method that my card is declined. Paypal fails, credit cards fail. This is ridiculous, it worked just fine 2 days ago but now I can't get around the websites failure to authorize my payment. Is anyone else experiencing something similar?
#2
Posted 11 February 2014 - 10:45 AM
Contact support and make sure you're on the white list.
I don't know why you wouldn't be, if you purchased MC two days ago, but just make sure anyway.
I don't know why you wouldn't be, if you purchased MC two days ago, but just make sure anyway.
#3
Posted 11 February 2014 - 11:07 AM
Hi there. I had this problem when I tried to purchase MC while using Firefox as my browser. I found that If you update and use "internet explorer" for this purchase, it will work. I have used this method twice as I use firefox as my default browser. Good luck to you.
#4
Posted 11 February 2014 - 11:16 AM
Hmmm.
Might be a problem with Firefox then. I've used Chrome and Opera for purchases just fine. Haven't used Firefox for one yet.
Edit: Negative on the Firefox problem. I just purchased another MC package using Firefox (version 27.0) and it worked fine.
I have all four major browsers (IE, Firefox, Chrome, Opera) installed for testing such as this. I use a fifth browser called Pale Moon (a faster, better version of Firefox, currently on version 24.3.2) as my main browser.
Might be a problem with Firefox then. I've used Chrome and Opera for purchases just fine. Haven't used Firefox for one yet.
Edit: Negative on the Firefox problem. I just purchased another MC package using Firefox (version 27.0) and it worked fine.
I have all four major browsers (IE, Firefox, Chrome, Opera) installed for testing such as this. I use a fifth browser called Pale Moon (a faster, better version of Firefox, currently on version 24.3.2) as my main browser.
Edited by Durant Carlyle, 11 February 2014 - 11:38 AM.
#5
Posted 12 February 2014 - 12:52 AM
Pilotshark, on 11 February 2014 - 11:07 AM, said:
Hi there. I had this problem when I tried to purchase MC while using Firefox as my browser. I found that If you update and use "internet explorer" for this purchase, it will work. I have used this method twice as I use firefox as my default browser. Good luck to you.
So while firefox is my default browser, I tried internet explorer and had the same issue, sadly. :/ It's a shame there isn't an alternative way to pay, such as steam.
#6
Posted 17 February 2014 - 04:37 AM
I was trying to purchase a Clan Package and it also fails... I too bought some MC's a couple of weeks back and that went fine.
On the browser thing, I tried at first with Firefox and then with Internet Explorer. The transactions are not showing up on PayPal either, so it apparently is not working.
Do I need to create another thread for this or can this be handled here?
On the browser thing, I tried at first with Firefox and then with Internet Explorer. The transactions are not showing up on PayPal either, so it apparently is not working.
Do I need to create another thread for this or can this be handled here?
#7
Posted 17 February 2014 - 09:49 AM
If it fails with a Decline on multiple payment methods, then you need to contact Support and make sure you are on the white list.
#8
Posted 20 February 2014 - 02:55 PM
I cant buy mc too. i choose paypal but it redircts me always to this ultimatepay crap. it does that on every other payment methode
#9
Posted 20 February 2014 - 03:41 PM
Revy, on 20 February 2014 - 02:55 PM, said:
I cant buy mc too. i choose paypal but it redircts me always to this ultimatepay crap. it does that on every other payment methode
Durant Carlyle, on 17 February 2014 - 09:49 AM, said:
If it fails with a Decline on multiple payment methods, then you need to contact Support and make sure you are on the white list.
Yes, I'm quoting myself here. As I said in my reply to someone else, contact support via E-mail and make sure you are on the white list.
#10
Posted 27 September 2014 - 10:29 PM
I cant buy mc.......... I cant contact support...... I have money i want to give away!
Why you no like money PGI WHY!!!!!!!
every other game works my card works money is greeen so what the problem.
Why you no like money PGI WHY!!!!!!!
every other game works my card works money is greeen so what the problem.
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