8 replies to this topic

[CH4CH]

How to fixed the PC reboot when dropping in match, It happen every time now instead of randomized.
Here my PC spec:

Core i7
GTX 750 Ti
Mainboard MSI H97 gaming pro
CPU liquid cooling
Cooler Master G650 PSU
SSD Intel 120 GB

Windows 7 Ultimate

BTW: I can play Mass Effect 3 multiplayer for 2 hours smoothly with nvidia optimum setting!

[Tarl Cabot]

Stop playing MWO until system is fixed or repaired. You can try re-installing MWO but 99% sure that will not fix it.

You need to find out is actually causing the reboot. Overheating CPU or dying PSU? Double check all fans are running properly and ramping up in RPMs. Check that CPU is seated firmly onto the motherboard.

Or is it a BSD auto reboot? Disable Auto reboot. Control Panel, System, Advanced system settings. Advanced Tab, Startup and recovery, uncheck Auto Restart.

Edited by Tarl Cabot, 24 April 2016 - 08:06 AM.

[CH4CH]

What had been done already.
1. Run MWO repair tools = pass
2. Reinstall the game = already
3. Check Temperature CPU = 50C +,- and GPU = 60-70C
4. Relocate the power outlet of the System from others
5. Close unnecessary windows services (including Nvidia Geforce experiences)
6. Change the graphic config to LOW
7. Blowing the computer with 14" electric fan.
8. Change the reboot for BSOD.

update: I just run 5 times in testing ground without any reboot, but when I join the match, computer just reboot everytimes at the mech start initiate sequence.

[Tarl Cabot]

Check and update network card drivers. That will be one thing that is not used using the testing grounds. Again, consider everything that is loading when going into a match.

So no BSOD, just a hard reboot?

Are you currently using 64bit version? The link below has instructions to create shortcut to run 32bit version and try it. Less stress on the system, overall.

http://mwomercs.com/...client-missing/


Look into your event viewer.

Open Event Viewer by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking Event Viewer.‌ Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Have you run any other sort complete system stress test? I wont suggest stress testing the system since if it is a failing component, that could push it over the edge and take out more than one item, especially if it is the PSU.

Or do you have access to another PSU? Or are you able to take it anywhere to run some tests on it? And have you emailed PGI. They might a few other options but I doubtful, once you let them know it did it occasionally and has moved to every time when trying to drop into combat.

Just to note, if a game causes a computer to reboot, from occasionally and moving to often, that is NOT normal and is indicative of a failing computer component.

Edited by Tarl Cabot, 25 April 2016 - 04:25 PM.

[Tarl Cabot]

http://mwomercs.com/...system-lock-up/

A wild card. Are you using or have installed an Xbox controller?

[CH4CH]

Today, I replaced my old ASUS 9600GT for ASUS GTX750Ti OC, the result is better than I though. I can played through 3 matches without any reboot. BTW I had checked from the internet and found this issued occurred in a lot of case. Many of them found that the PSU can't delivered enough the sufficiency powered, due to the Haswell C7 state issued. Which I had to find out that this problem came from my PSU or broken GPU...

[CH4CH]

Aftermath, my 9600GT run for a week, but it dead now, the picture was broken into blocks and then the black screen. Temperature check that the GPU run at 70-80 C and sometimes, it went up to 90. Still can't find the right solution now, I have to put in back the 750Ti for working. I tested run on 750 Ti in the dx9 at 1280x720 windowed mode and fullscreen mode but still rebooted when I drop in the match or testing ground.

Edited by CH4CH, 29 May 2016 - 08:36 AM.

[Tarl Cabot]

The Haswell C7 state issue should only be an issue when coming out of standby/hibernation.

http://www.tomshardw...ell-states.html

Quote

*Enabling the low-power state for a Haswell setup (socket 1150 motherboards) will cause the computer to crash coming out of Standby.

The ONLY solutions are:
a) Disable the low-power state (C6/C7; see motherboard though it may not refer to it by name)

Avoid Standby (Hibernate or Off)

c) Buy a compatible Power Supply

Now, with that said, have you underclocked that ASUS GTX750Ti OC as a temp workaround, at least until the PSU can be replaced, or do not play MWO or other games until then.

Just FYI, the ASUS 9600GT had a power draw 96 Watts vs GTX 750TI OC of 60 Watts.

Edited by Tarl Cabot, 29 May 2016 - 01:19 PM.

[CH4CH]

Thank yoiu, It downed for me for 2 things, either GPU or PSU which is a trouble, because I had run CPU test in OCCT for an hour without any sign of problem.