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Giftcodes And Banked Time


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#1 Friedhelm Stein

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Posted 06 January 2017 - 08:49 AM

Hello Evryone,

Happy holidays and a happy new Year!

So,

i activatet the two last giftcodes for Premium time and suddenly all my banked time is running, instead of only the premium time from the giftcodes.

I know that i didnt activate my whole time ingame, because there is a second questionbox opening asking if i really want that and i really dindt push the "activate 30 days"-button multipoles times on the profile-site of mine.

So what happend?

Has someone else this problem?

Kind Regards

Me

#2 April Showers

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Posted 09 January 2017 - 10:01 AM

same **** happened to me with 300+ days banked premium a long time before i went to hospital.
given hindsight, i wont buy banked premium anymore. f... it. it is a waste of cash.
90% of it went by without ANY chance for me to use it.
whatever the bug, they want to get rid of banked premium. i lost almost 600 over two accounts in 3 years.
wasted cash. wasted wasted cash.

#3 armageddon44

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Posted 18 March 2017 - 03:29 PM

i have 346 days but only want to use 30 it looked like the thing worked but premium time never started

#4 D V Devnull

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Posted 19 March 2017 - 05:27 AM

DID ANY OF YOU CONTACT SUPPORT? If not, you should have. They might have been able to stop the problem before it got so bad. *facedesk* -_-

~Mr. D. V. "Feeling like I'm 'Captain Obvious'..." Devnull





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