116 replies to this topic

[Tina Benoit]

Heya,

We've been hearing a couple reports here and there about high tier players getting matched up with or against lower tier players and wanted to let you guys know what's up.

We do currently have it set that Tier 1 players and Tier 4 players can get matched together, however we've just recently reduced it (upon receiving these reports), to now taking 4.5 minutes before this can happen.
We've done this so that the wait times to get a match is not too long but you should be getting more balanced matches now compared to the last few days.

Let us know if the Matchmaker feels better!

[RestosIII]

Well, that explains a lot. Appreciate the info Tina. Gonna mull over this for awhile.

Edit: I take it back, I didn't need to mull over it long, I have something that sums up how I feel about T1's and T4's ever facing each other.

Edited by RestosIII, 13 January 2017 - 04:25 PM.

[Monkey Lover]

All pugs look like tier 5 to me anyway

[Snazzy Dragon]

So how did T5 players get in matches with T1s?

[Tina Benoit]

RestosIII, on 13 January 2017 - 04:20 PM, said:

Well, that explains a lot. Appreciate the info Tina. Gonna mull over this for awhile.

Edit: I take it back, I didn't need to mull over it long, I have something that sums up how I feel about T1's and T4's ever facing each other.

Haha don't be sad Restos, it should be much better now, go try it out!!

PS: I was looking at your signature like, "whoa that's really cool" and then after a moment I was thinking that the shark looks like it's swimming backwards due to the back text rotation!

Snazzy Dragon, on 13 January 2017 - 04:25 PM, said:

So how did T5 players get in matches with T1s?

T1 and T5 do not encounter.

[RestosIII]

Tina Benoit, on 13 January 2017 - 04:25 PM, said:

Haha don't be sad Restos, it should be much better now, go try it out!!

PS: I was looking at your signature like, "whoa that's really cool" and then after a moment I was thinking that the shark looks like it's swimming backwards due to the back text rotation!

Bombast made it, go praise him.

And honestly, I'm glad we know that it does allow it after X amount of time, just so we can keep track of how MM works. Because until now, we had no clue how stuff worked without hunting down people and asking their tiers after matches, or recognizing folks. All the transparency we can get is good in my book for figuring the system out. Really do appreciate it.

[Carl Vickers]

Tina Benoit, on 13 January 2017 - 04:26 PM, said:

T1 and T5 do not encounter.

There are some posts with proof that Teir 1 and 5 have been put in the same match, Id find them but you know, busted search functionality and all that for the forums.

[Zoeff]

Tina Benoit, on 13 January 2017 - 04:26 PM, said:

T1 and T5 do not encounter.

That's not what I've heard.... :x

[Tina Benoit]

Hm, if T1 and T5 are encountering then they should make sure to report the match to us with a screenshot so we can investigate it.

On here or support would work. I'll dig in the forums too as well in-case I find any.

[AnTi90d]

If the matchmaker can't build a match after four minutes, for solo queue, I'd just quit the game for the day and play something else.

The time should be altered to something lower, like two minutes.

[Gas Guzzler]

Guys, keep in mind that people will troll by saying "I'm in Tier 5." Don't take what people say at face value.

[Hit the Deck]

This means that T3 is where it's at (to get a match as quickly as possible).

[Tina Benoit]

also PS: this info was for Solo Q.

Group Q is set to 3 minutes.

[Gas Guzzler]

So really, all we have to do is set a timer for 4 minutes and 15 seconds, and if we don't get a match by then, hit cancel and re-launch.

[Carl Vickers]

There was a post in the 2nd half of last year (sorry I cant narrow it down more than that) that Dee Eight was heavily involved in that had screen shot proof of tier 5 going into QP matches with tier 1s.

My suspicion is it happened at low population times.

Edited by Carl Vickers, 13 January 2017 - 04:38 PM.

[JaxRiot]

Gas Guzzler, on 13 January 2017 - 04:34 PM, said:

Guys, keep in mind that people will troll by saying "I'm in Tier 5." Don't take what people say at face value.

You mean to say that people on the internet are not always honest?

How dare you!

[Drunk Canuck]

Tina Benoit, on 13 January 2017 - 04:31 PM, said:

Hm, if T1 and T5 are encountering then they should make sure to report the match to us with a screenshot so we can investigate it.

On here or support would work. I'll dig in the forums too as well in-case I find any.

How exactly does one prove that another player is tier 5? There are a lot of reasons why players could do low damage, including getting headshot early in a game or poor positioning causing them to die in a light really fast.

[Tina Benoit]

Carl Vickers, on 13 January 2017 - 04:38 PM, said:

There was a post in the 2nd half of last year (sorry I cant narrow it down more than that) that Dee Eight was heavily involved in that had screen shot proof of tier 5 going into QP matches with tier 1s.

My suspicion is it happened at low population times.

Ahh I thought it may have been something from last couple days but it's possible that it was adjusted at that time for something else too, though I can't recall such circumstances that we would but since we are able to switch it around without patches or hot-fixes it may have been modified a few times since.

As long as no one is experiencing it and reporting it right now is the main thing but of course we'll keep an eye!

Drunk Canuck, on 13 January 2017 - 04:42 PM, said:

How exactly does one prove that another player is tier 5? There are a lot of reasons why players could do low damage, including getting headshot early in a game or poor positioning causing them to die in a light really fast.

Unfortunately Tiers are considered as personal account information so we do not force nor reveal player's tiers publicly unless they choose to, like for example how you can right here on the forums.

[Snazzy Dragon]

Tina Benoit, on 13 January 2017 - 04:45 PM, said:

Unfortunately Tiers are considered as personal account information so we do not force nor reveal player's tiers publicly unless they choose to, like for example how you can right here on the forums.

Could we get an in-game feature, then, to publicly display our tier to other players within a match? A simple number next to our names within the team roster would suffice.

[Hit the Deck]

Snazzy Dragon, on 13 January 2017 - 04:48 PM, said:

Could we get an in-game feature, then, to publicly display our tier to other players within a match? A simple number next to our names within the team roster would suffice.

Alternatively, the Tier distribution and average Tier rank of each team could be displayed instead of individually.

Edited by Hit the Deck, 13 January 2017 - 04:52 PM.