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Unable To Make A Purchase


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#1 SoldierSailor

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Posted 10 June 2018 - 01:13 PM

Hi all, I've been trying to buy mc from the store but every time I try to complete the transaction I get the message " Unfortunately we can not process your transaction at this time" Can someone help me out here?

#2 Douglas grizzly

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Posted 22 June 2018 - 06:45 AM

getting same message with error code 3032

#3 RampageReborn

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Posted 27 July 2018 - 06:25 AM

happening to me right now. Can't buy MC

#4 Mr Snrub

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Posted 29 July 2018 - 09:03 AM

I'm stuck in 'Processing Request' after 'Choosing a Payment Method'.

Please help before the Hero sale ends (or I won't be needing it anymore...).


#5 Douglas grizzly

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Posted 01 August 2018 - 10:32 AM

having same issue on tournament supprter pack

#6 TucsonKaHN

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Posted 11 September 2018 - 12:23 AM

I'm also having this issue. I take it this is something wrong with Xsolla, because using a debit/bank card for an account I know has funds is not being processed. Additionally, attempting to redeem a CVS gift card (an option I clicked simply to test, as I have yet to purchase any such cards) immediately brings up the same error code that Douglas grizzly mentioned on 22 June.

Was hoping to pick up the Tournament Supporter Pack to bank on additional loot bags for the Turtle Bay Aftermath event (and the neat cosmetics). Instead, I get to pay a visit to the bank when they next open and see if they flagged Xsolla as suspicious. It's all rather odd, though, as I had no problems last month or so back when I pre-ordered the Champion and purchased an Inner Sphere Drop Ship deal on 5 Assault mechs.

Has anyone else resolved this issue?





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