16 replies to this topic

[Paul Inouye]

We are looking into what's causing the Match Maker to stall after a single match has been played in a phase. Not much to report other than PTS is coming down at 1PM PDT as per regular schedule and that engineers are looking into the MM stall.

I want to thank everyone who showed up during JustcallmeASH's stream and the 2 guys I was in queue with at noon that day.

I'll be meeting with Matt later today to talk about rewards. Yes, I'll be pushing for rewards for people just logging in but not being able to get a match.

Update: seems they found the problem.

Update 2: not sure when/if another PTS will be going up this weekend.

[slide]

So what was the problem, if you found it this quick was it relatively simple?

[Paul Inouye]

slide, on 29 April 2019 - 03:06 PM, said:

So what was the problem, if you found it this quick was it relatively simple?

It's none of your damn business!!!

(It was a mismatch between code and a header file.)

[slide]

Paul Inouye, on 29 April 2019 - 03:37 PM, said:

It's none of your damn business!!!

(It was a mismatch between code and a header file.)

LOL

[justcallme A S H]

Well we have ~24-36 people ready for the next one after talking to a few people, which will likely increase if we can get enough notice of it.

We will definitely try get the scouting phase early on to give the SSR a decent amount of data.

[slide]

Count me too.

You need **** players like me to see if the MM can keep me away from Ash.

Edited by slide, 29 April 2019 - 05:24 PM.

[Roodkapje]

Announce it clearly and easy for all to see and I am joining the queue immediately!

[Xaat Xuun]

I should be there when/if you do get it back on PTS this weekend,

have other obligations during the day, still will try to make time to check later in the day

[Paul Inouye]

Not much to report today... they're testing fixes and trying to stabilize the build for the patch. Will know more tomorrow if there's another round of PTS or not.

[Khalcruth]

Paul Inouye, on 30 April 2019 - 04:58 PM, said:

Not much to report today... they're testing fixes and trying to stabilize the build for the patch. Will know more tomorrow if there's another round of PTS or not.

I hope you mean "when there's another round".

[Paul Inouye]

We'll be meeting internally tomorrow morning to determine the state of the build and whether or not we can put PTS up this weekend or next. I'll update ASAP and we'll make an official announcement post of all the details.

[Paul Inouye]

QA is doing a pass on 2 more elements in the current build. If they work, then PTS will be going up and there will be a full announcement later today.

[justcallme A S H]

Waiting...

[Paul Inouye]

Me too.

They found a problem with concurrent matches and are trying to fix it now.

[Paul Inouye]

Well.. being told that a couple more fixes are going in to address another stall on the queue block that we ran into last PTS. Not the same issue as last time, this is a new one. Being that the fix is going in tonight, we will be doing the test on this fix first thing tomorrow morning. The build engineer is working directly with me on this in terms of making sure the tests and fixes are actually working. I asked for a deadline time when I can pull the trigger on whether or not PTS will go up. I was told that we should know by 11AM PDT. If it's after 11AM PDT, the amount of build time and testing time required will not allow us to get a PTS build up this weekend.

TL;DR
Still waiting and will know by 11AM PDT whether or not the PTS will go up.

[Appogee]

Paul Inouye, on 02 May 2019 - 05:10 PM, said:

Well.. being told that a couple more fixes are going in to address another stall on the queue block that we ran into last PTS. Not the same issue as last time, this is a new one. Being that the fix is going in tonight, we will be doing the test on this fix first thing tomorrow morning. The build engineer is working directly with me on this in terms of making sure the tests and fixes are actually working. I asked for a deadline time when I can pull the trigger on whether or not PTS will go up. I was told that we should know by 11AM PDT. If it's after 11AM PDT, the amount of build time and testing time required will not allow us to get a PTS build up this weekend.

TL;DR
Still waiting and will know by 11AM PDT whether or not the PTS will go up.

Your communication and transparency is much appreciated, Paul.

[Paul Inouye]

Looks like PTS is a GO. Full post/announcement/prizes will be posted early this afternoon.