---RESOLVED (w/help from justcallme A S H and Dionnsai)---
(so a friend asked me to ask you about this thing that happen to them....not me)
Solaris 7 Division X match ending around YY:XZ on 05/0X/19
I beat a top five player in Solaris 7 Div X.
Going into the match I had 18XX ELO (I was in XXth place)
They had 19XX ELO (in Xth place)
They had more than a 50 point ELO lead on me.
Between us we had more than 100 matches in the division
After winning it indicated the match to be worth +19 ELO (in the top left summary panel)
Upon match exit I click the Division tab (since it does the math and gives you your new ELO number before the scoreboards quarter hour updates)
It showed my estimated new score as 18XX+1...a +1???
Beating someone 50+ ELO higher than you and all you get is a +1
I mean beating a flat 1500 ELO was still worth +4 ELO to me.
I figured it must be something with the Division tab so I waited for the official scoreboard update.
After the scoreboard update:
Thier 19XX ELO fell to 18XX (-19).
My ELO improved by 1???
What happen?
There are two concerns here.
1st is my comparitively minor loss of the additional +18 ELO in a tight top 10 for division.
2nd and more importantly: we have a system that is not keeping 100% accurate scores.
If i noticied it because of a very specific scenario how many scores are being incorrectly calculated that no one notices?
How can you legitimately compete within a system that has a scoring mechanism that cannot reliably keep track of match win/loss calculations?
Particularly when there are money / prize matches at cons and eSport events.
I sent a ticket to support but recieved no reply beyond the automated "send us logs"
Included in the email:
Attached are two screenshots.
- MWO 05.0X.2019-22.18.35 - immediately after match showing my ELO at 18XX and thier ELO at 19XX
- MWO 05.0X.2019-22.23.20 - about three minutes later when a scoreboard update shows my new ELO at 18XX+1 (and showing thier ELO took the -19 hit)
Edited by Propaine, 04 May 2019 - 08:45 PM.