19 replies to this topic

[MrVaad]

I have been optimizing my user.cfg during the last months (reading cryengine manual and amazon lumberyard code).
And I think the disconnections/crashes could be related to precaching/preloading game assets and shaders.

Can people with disconnect/crash issues post their config ?
- Processor
- Graphic Card
- Memory
- Disk Drive model
- Windows version

Edited by MrVaad, 11 May 2019 - 08:44 AM.

[General Solo]

After my years playing on ADSL, NBN and 3G and 4G mobile neyworks, Network Jitter is the biggest cause of Disconnects.

Game never really crashes for me and since Im on NBN, disconnects are very very rare

I go months with out a disconnect.

[MrVaad]

Oh i've never crashed or disconnected too.

But as i've seen many people having those problems when starting a match, i have a few ideas that could help them.

Edited by MrVaad, 11 May 2019 - 01:05 PM.

[General Solo]

Sounds good, Jitter is not often discussed so I thought I would bring it up

I think the crashes are due to network timeouts, due to Jitter and packet loss, UDP packets are lost/timeout and the game copes poorly with this, being a real time shooter

If your connection is Jitter free you never crash and have good hit reg


To check Jitter for those interested:
Open command window and ping your ISP's DNS server or maybe google's 8.8.8.8

Ping -t 8.8.8.8

Now open a speed testing site such as https://www.speedtest.net/

Run a speed test and check if your ping in milliseconds changes.

No Change = Excellent , No Jitter
< 5 ms change = Very Good, Little Jitter, Infrequent hit reg issue
< 30 ms change = Good, Jitter, Some hit reg issue
> 120 ms change = OK ish, some disconnects and hit reg is meh
> 250 ms change =Bad, Poor hit reg and disconnects

Edit: adjusted numbers

To isolate if its your setup or ISP/Internet repeat the test but this time ping your routers external address while performing the speed test like the first test.

If this test is good and the first test bad, it may be your ISP or something on the internet beyond your control

But if both tests were bad Jitter, its probably your setup

Edited by OZHomerOZ, 13 June 2019 - 09:33 PM.

[-Xel-]

OZ - c'mon man, unless you're local to the server you're not getting 5ms or even close to that. That's misinformation...

[MrVaad]

-Xel-, on 08 June 2019 - 06:35 AM, said:

OZ - c'mon man, unless you're local to the server you're not getting 5ms or even close to that. That's misinformation...

He's talking about jitter, so variations in your connection.

But i disagree on one thing MWO won't disconnect for 50ms fluctuations. A game would loose a looot of players If a 50ms jitter disconnected you.

When i made this post, i was thinking about long loading times for slow computers. To find if that could get them disconnected.

Edited by MrVaad, 08 June 2019 - 03:32 PM.

[Colonel Wolfe]

I5-2500k 4.5ghz Processor
16gb 2133 Memory
GTX970 Turbo
2TB HDD

Ping is 75 to 150ms depending on time of day.

But its usually stable at that with no spikes

Edited by Colonel Wolfe, 13 June 2019 - 03:50 PM.

[MrVaad]

Colonel Wolfe, on 13 June 2019 - 03:49 PM, said:

I5-2500k 4.5ghz Processor
16gb 2133 Memory
GTX970 Turbo
2TB HDD

Ping is 75 to 150ms depending on time of day.

But its usually stable at that with no spikes

Thanks. If you still have problems connecting to the game, can you try the two config files i've provided here ?
https://mwomercs.com...de-and-usercfg/

It should make you start faster (this is the problem i'm suspecting), and you can ask for help if you need

Edited by MrVaad, 13 June 2019 - 04:12 PM.

[Colonel Wolfe]

I reinstalled the game on my ssd, then i installed those, it made no difference, last match the game froze on a black screen and locked my whole computer, i had to hard reset.

My penalties are now 20 minutes long and only start when i login. Total crap. THANKS ALOT PGI for no answers

Edited by Colonel Wolfe, 13 June 2019 - 08:34 PM.

[Colonel Wolfe]

The network literally just drops on everything when mechwarrior loads after voting for a map, for a good 10 seconds

[General Solo]

-Xel-, on 08 June 2019 - 06:35 AM, said:

OZ - c'mon man, unless you're local to the server you're not getting 5ms or even close to that. That's misinformation...

MrVaad, on 08 June 2019 - 10:35 AM, said:

He's talking about jitter, so variations in your connection.

But i disagree on one thing MWO won't disconnect for 50ms fluctuations. A game would loose a looot of players If a 50ms jitter disconnected you.

When i made this post, i was thinking about long loading times for slow computers. To find if that could get them disconnected.

The numbers might be out, (was off the top of my head)
But the premise is good, the higher the jitter, the more problems you are going to have with disconnects and hitreg. Jitter is variation in ping.

Buffer Bloat can also be an issue, as it can cause jitter due to large router buffers causing timeouts
To test I use www.dslreports.com/speedtest to test bufferbloat.

Additionally Window 7 that I use delays some network action for efficiency at the cost of latency.
As a result I have had to tweak windows ALOT to get some good fairly reliable performance in terms of hitreg.

Edited by OZHomerOZ, 13 June 2019 - 09:50 PM.

[Colonel Wolfe]

Game froze again when trying to Quick play again after ANOTHER 20 minute penalty.

I am now waiting with another 20 minute penaly, I started at 4pm today. I have never been able to connect, best case, it kicks me back to mechlab or login screen(Connectoin lost), worst case it locks my computer up and i have to hard reset.

This is complete trash, I used to play mechwarrior on this same computer. just fine.

It is now 11.28pm, I have been trying to connect and waiting on 20 minutes penalties for 7 hours. I am giving up at this point

I am out my 30 days premium i just activated and PGI staff DO NOT care about this issues as it has existed since closed beta and there has never been a fix. I can see why this game is dead.

[General Solo]

Here are Windows 7 network Tweaks I use that can be found here https://www.speedgui...ing-tweaks-5812

The ones I used were:
Disable Nagle's Algorithm

Network Throttling Index Gaming Tweak

System Responsiveness Gaming Tweak

More Gaming Tweaks - change the priority of Games, compared to other types of traffic

Intel Recommended Network Adapter Settings

There's more (Edit: Matching Windows MTU to broadband) , but here's just a taste as I dont wanna take over the thread or make a tutorial about it.
Its a big job, but I give people a start point if they interests.

All at your own risk.

Basically make a change, restart and test in MWO.
If damage per kill gets lower, hitreg is better
If average Match score in stats gets higher, means hit reg is better.

I did these tweaks and others on Windows and played with QOS on Windows and my Router (NetDuma R1) and its made a world of difference and removed much of my frustration.

Edited by OZHomerOZ, 13 June 2019 - 11:39 PM.

[General Solo]

Colonel Wolfe, on 13 June 2019 - 09:30 PM, said:

Game froze again when trying to Quick play again after ANOTHER 20 minute penalty.

I am now waiting with another 20 minute penaly, I started at 4pm today. I have never been able to connect, best case, it kicks me back to mechlab or login screen(Connectoin lost), worst case it locks my computer up and i have to hard reset.

This is complete trash, I used to play mechwarrior on this same computer. just fine.

It is now 11.28pm, I have been trying to connect and waiting on 20 minutes penalties for 7 hours. I am giving up at this point

I am out my 30 days premium i just activated and PGI staff DO NOT care about this issues as it has existed since closed beta and there has never been a fix. I can see why this game is dead.

Oh I was typing while you posted.

Sounds mayor if hardware lock up.

When you lock up is screen blue screen, or just black?
If black try ctrl alt del and see if task manger still working.

Also delete shader cache from user profile\saved games\MechWarrior Online\Shaders and try again.

[General Solo]

@Colonel Wolfe

I suggest testing your connection before trying MWO again and then giving us feed back.
To test go to http://www.dslreports.com/

Run the Speed Test>Run Test and pay close attention to the bufferbloat widget
The bufferBloat widget should not go red for a good experience.

In my case before tweaking Bufferbloat widget would spike red a lot with 200-350 +ms bloat indicated.
Now after tweaks my bufferbloat never more than 9 +ms
Now better hitregs more kills for damage and never disconnect.

Please run test and give feedback

Next at same site http://www.dslreports.com/ click Speed Test>Run Ping

The (Ping Delta Variation?) +PDV column will tell you jitter from different servers. Mine is 3ms max after tweaks.
If your +PDV is high say over 100ms that could be a problem also.

Again test and provide us with feedback.

If you test you will know if the issue is your own connection or something else like ISP/Internet/PGI's_ISP/PGI

Hope this helps

[General Solo]

-Xel-, on 08 June 2019 - 06:35 AM, said:

OZ - c'mon man, unless you're local to the server you're not getting 5ms or even close to that. That's misinformation...

Jitter not ping
Which is change in ping

Edit: doh I replied to this already

Edited by OZHomerOZ, 13 June 2019 - 10:42 PM.

[MrVaad]

Colonel Wolfe, on 13 June 2019 - 09:30 PM, said:

Game froze again when trying to Quick play again after ANOTHER 20 minute penalty.

I am now waiting with another 20 minute penaly, I started at 4pm today. I have never been able to connect, best case, it kicks me back to mechlab or login screen(Connectoin lost), worst case it locks my computer up and i have to hard reset.

Sotfware crash, disconnect can be anything. But computer lock up suggest cpu or ram stability (sometimes audio)
Graphic card, network, corrupt files should not cause this kind of crash.

lt could be that MWO put your CPU at 100% usage on all cores for some time which result in a crash (and your others games are not so hard on the cpu).

I think it's worth it to make a last try with a lower overclocking of your CPU,
or raise the voltage a bit ? (you listed 4.5Ghz for the 2500k)

Edited by MrVaad, 14 June 2019 - 03:52 AM.

[Colonel Wolfe]

scored an A+ on network config and latency

Tried the game this morning.

Works fine now. Game connects normally. Matches play normally.


All seems to be normal now.

Edited by Colonel Wolfe, 14 June 2019 - 07:21 AM.

[Colonel Wolfe]

I had tried the user.cfg last night, it caused crashes.

I tried again this morning after deleting the cfg files and now it works great

I also had reinstalled it to an ssd.

[Colonel Wolfe]

ALso discovered that having my xbox controller plugged into the computer was creating a problem, unplugged it and the black screens went away