28 replies to this topic

[UMPA Viper]

Im assuming this is more than just maintenance ? Been down for awhile now.

[FlynnTheAvatar]

PGI is working on it:
https://twitter.com/...648859818496000

And some background:
https://twitter.com/...650830441009152

[Nesutizale]

And it would be nice if they would update the website+forum too with this information.

[Kinski Orlawisch]

What a mess

[Davegt27]

I just logged on to MWO game even though it had the red server down light

and I am posting on these forums when it is says its in maintenance

[Ballistic Panicmode]

Getting an error launching the MWO portal:

'=' is an unexpected token. The expected token is ';'. Line 1, position 270.
Stack Trace:
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)
at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(String expectedToken1, String expectedToken2)
at System.Xml.XmlTextReaderImpl.ThrowUnexpectedToken(Int32 pos, String expectedToken1, String expectedToken2)
at System.Xml.XmlTextReaderImpl.HandleEntityReference(Boolean isInAttributeValue, EntityExpandType expandType, Int32& charRefEndPos)
at System.Xml.XmlTextReaderImpl.ParseAttributeValueSlow(Int32 curPos, Char quoteChar, NodeData attr)
at System.Xml.XmlTextReaderImpl.ParseAttributes()
at System.Xml.XmlTextReaderImpl.ParseElement()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at MWO_Portal.ViewModel.PortalViewModel.initialize_Task()
at MWO_Portal.ViewModel.PortalViewModel.<Initialize>b__90_0()
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at MWO_Portal.App.Main()

[Vanguard836]

Kinski Orlawisch, on 19 October 2019 - 03:05 PM, said:

What a mess

Something to do with the ISP, they can't control that.

[Appogee]

Nesutizale, on 19 October 2019 - 02:56 PM, said:

And it would be nice if they would update the website+forum too with this information.

Oh come on. That would require making an effort.

EDIT: credit to Mike Forst for at least posting updates on Twitter for us.

Edited by Appogee, 19 October 2019 - 04:35 PM.

[Prototelis]

Uhg, this sucks. Last night of CompQ. RIP.

[Appogee]

Apparently PGI's DNS record got screwed up (by their Registrar, not PGI). It's been reset to the correct address, but will take a while to propagate through the Internet's network of DNS servers.

[Prototelis]

Does anyone know the correct address(s).

I think you can change the hosts file to get around this, just need the correct addys.

[I am myLoves_Discarded]

i got around this by going into my router and changing dns servers to opendns. Google's hasn't updated.

[Tier5 Kerensky]

I just started playing few games and noticed nothing odd. But the website and forum seems rather broken. I guess I can post though.

[nickj867]

Switching to opendns gives me visibility to mwomercs.com but I get a 'servers under maintenance' popup when I try to login via the game client.

[Monkey Lover]

Quote

[color=#4C4C4C]Domain Name: MWOMERCS.COM[/color]

[color=#4C4C4C]Registry Domain ID: 1682211155_DOMAIN_COM-VRSN[/color]
[color=#4C4C4C]Registrar WHOIS Server: whois.wildwestdomains.com[/color]
[color=#4C4C4C]Registrar URL: http://www.wildwestdomains.com[/color]
[color=#4C4C4C]Updated Date: 2019-10-19T18:15:45Z[/color]
[color=#4C4C4C]Creation Date: 2011-10-15T00:58:19Z[/color]
[color=#4C4C4C]Registry Expiry Date: 2020-10-15T00:58:19Z[/color]

only worth buying 1 year lol

Edited by Monkey Lover, 19 October 2019 - 06:41 PM.

[Davegt27]

this is old back when i had tons of disconnects

see if you can use the DNS instructions

Quote

[color=#1B1D1E]
Olga Bugrova (Piranha Games)[/color]
[color=#BBBBBB]
Jan 6, 20:49[/color]
[color=#2B2E2F]
[color=#2B2E2F]
Hi Dasgtnut27,[/color]
[color=#2B2E2F]
Thanks for getting in touch. Your youtube video is private, I am not able to watch it at the moment.
Could you please also send me a screenshot of any error messages you may get while experiencing disconnects?[/color]
[color=#2B2E2F]
When you get a moment, please run through any or all of the troubleshooting steps outlined below and let us know if the issue persists.[/color]
[color=#2B2E2F]
Try to determine if any Firewall or Anti-Virus software might be preventing a stable connection:
- Temporarily disable your Windows Firewall or any 3rd-party firewall software and attempt a connection
- Temporarily disable your anti-virus software and attempt a connection
- If you are able to establish a connection after disabling any of the above software, you will need to add a profile or filter for MWO in that software to allow a stable connection to go through[/color]
[color=#2B2E2F]
Try to determine if your router or modem setup might be contributing to the issue:
- If you are connecting to your modem or router through Wi-Fi, please attempt a direct connection with an Ethernet cable and see if the issue persists
- Try opening the following ports in your router and see if the issue persists:
TCP 45461
TCP 45464[/color]
[color=#2B2E2F]
Release and Renew your IP and flush your DNS:
1. Press Windows key + R to open the Run window.
2. Type cmd and hit Enter.
3. In the command prompt window, type:
4. ipconfig /release and hit Enter.
5. ipconfig /renew and hit Enter.
6. ipconfig /flushdns and hit Enter.[/color]
[color=#2B2E2F]
Change your DNS settings:
Using the information provided either by OpenDNS (http://208.69.38.205/) or Google (https://developers.g...-dns/docs/using) please apply either of these DNS settings to your system.
Using either of those custom DNS providers is generally preferred over the standard DNS servers your ISP might currently use.[/color]
[color=#2B2E2F]
If you still cannot connect after running through these steps, please provide the results of a trace route, ping test, and DirectX Diagnostic, along with a copy of the Omicron.log located in your \MechWarrior Online root folder.[/color]
[color=#2B2E2F]
Trace Route:
- Press Windows Key + R
- Type CMD
- Click OK
- In the Command Prompt, type: tracert 192.99.109.129
- Take a screenshot of the results and attach it to your reply.
- In the Command Prompt, type: tracert 192.99.40.103
- Take a screenshot of the results and attach it to your reply.[/color]
[color=#2B2E2F]
Ping test:
- Press Windows Key + R
- Type CMD
- Click OK
- In the Command Prompt, type: ping -n 100 192.99.109.129
- Take a screenshot of the results attach it to your reply.
- In the Command Prompt, type: ping -n 192.99.40.103
- Take a screenshot of the results and attach it to your reply.[/color]
[color=#2B2E2F]
How to obtain and attach a DxDiag
- Press Windows Key + R
- Type DxDiag
- Click Save All Information. If prompted about WHQL drivers, click no.
- If the Save All Information button is not present, simply click on Run (32/64 bit)DxDiag. The Save All Information button will appear after the diagnostic.
- Log file location: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\PatcherLogs
- Attach the file to this support ticket. Please do not copy/paste the contents in the body of your message as it will get truncated.[/color]
[color=#2B2E2F]
Regards,[/color]
[color=#2B2E2F]
Olga Bugrova
Technical Support Representative
Piranha Games[/color]
[/color]

[Corbon Zackery]

What no black hole for us to look at? Just because it worked for Fortnite doesn't mean its good for MWO.

[nickj867]

Switched to my ISP's DNS which I never normally use due to slowness and I'm in.

[Wing 0]

Looks like no one from china is coming to help

Edited by Wing 0, 19 October 2019 - 11:27 PM.

[Flyby215]

Kind of sucks that on a Saturday evening the game decides not to work for some of us. I just spent 4 hours in Teamspeak listening to others play the game, watching others play on Twitch, but I couldn't join in on the fun.

Tried all the DNS stuff people were recommending, even had two techie people in chat, no joy.