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Game Crashing - Penalty For Leaving Match Early


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#1 Gamma Sky

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Posted 06 February 2021 - 10:14 AM

Since the last patch my game has disconnected me in matches 4 times, each time seems to be in the middle of combat, under fire.

When I attempt to re-join the match has ended and I get a matchmaking error screen that reads:
You have triggered the automated penalty system, either for leaving the match prematurely, racking up an excessive amount of Team Damage, or for committing a Team Kill. You must wait before you can re-enter the matchmaking queue.

Time remaining: 1min 47 seconds.

The last mech I was in didn't have any strikes, so I know it wasn't an accidental TK or excessive damage from a strike. I don't understand why I am being penalized for this game crashing on me since the last patch.

Has anyone else experienced similar problems? Each time i've clicked the option to submit the crash report to PGI.

I'm not sure if I am looking at the correct logs or not, but they seem to be riddled with [Error] <Flash> messages, similar to below.

<12:58:37> [Error] <Flash> Missing font "Times New Roman" in "_level0.mcScreen.mcChat.translate". Search log:
Searching for font: "Times New Roman" [Device]
Movie resource: "Times New Roman" [Device] not found.
Imports : "Times New Roman" [Device] not found.
Exported : "Times New Roman" [Device] not found.
Searching GFxFontLib: "Times New Roman" [Device] not found.
Searching GFxFontLib without [Device] flag: "Times New Roman" not found.
Searching again without [Devic
<12:58:38> [Error] VOIPClient: Error retrieving client omicron ID: invalid clientID (512)

#2 MrVaad

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Posted 07 February 2021 - 01:24 AM

Most of the flash errors are not a problem. Sadly, they have always been there.
But you can post your Omicron.log file here if you want to check it.

When you get disconnected, you should see a line like this :
<21:20:26> CGameRules::OnDisconnect: Client has disconnected: cause=eDC_Timeout, desc=Remote disconnected: Timeout occurred; no packet for 30.0 seconds.

Edited by MrVaad, 07 February 2021 - 08:32 AM.


#3 General Solo

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Posted 07 February 2021 - 03:50 PM

Happened to me too
crashed
Took long time to log back in

2 minute plenty before I could rejoin the match
Reconnected to same match...priceless





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