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Refund For Extra Scouting Drop Decks


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#1 mrmike5234

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Posted 19 May 2021 - 05:49 AM

I apologize if this is covered elsewhere but since there's no more scouting I've requested PGI refund the mc I paid for the extra scouting drop decks.

To me, this is fair, opinions?

mrmike5234

#2 mrmike5234

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Posted 20 May 2021 - 07:11 AM

GM Patience (Piranha Games)
May 19, 2021, 13:39 PDT [color=#2B2E2F]
We are not issuing refunds for the content that has been available and used on your account for the past 4 years.
I will pass your scouting mod feedback to the team.
Regards,


GM Patience
Senior Customer Support Rep
Piranha Games [/color]


I liken this to a mech that I purchased 4 years ago.

PGI "We are no longer going to allow you to play that mech that you paid real money for and since you've used it for 4 years we are not issuing a refund."

Edited by mrmike5234, 20 May 2021 - 07:30 AM.


#3 Nightbird

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Posted 20 May 2021 - 08:29 AM

Keep at it, you should get a refund in MC.

#4 martian

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Posted 20 May 2021 - 08:52 AM

View Postmrmike5234, on 19 May 2021 - 05:49 AM, said:

I apologize if this is covered elsewhere but since there's no more scouting I've requested PGI refund the mc I paid for the extra scouting drop decks.

To me, this is fair, opinions?

mrmike5234

It seems to me that you are out of luck.


You have freely agreed to this:

PGI said:

You acknowledge and agree that we do not ensure continuous or error-free access or availability of any content, feature, service or server related to our Services, and may change, modify, disable, suspend or remove any such content, feature, service or server in our sole discretion.


#5 ReemusX

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Posted 21 May 2021 - 08:27 AM

That's too bad...and pretty shady on PGI's part.

#6 mrmike5234

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Posted 21 May 2021 - 11:49 AM

Ok, who is this martian guy? PGI employee or spy?

I play a lot of qp and fw matches and don't remember him.

Over 3,300 posts so he's a forum warrior.

It does appear I am out of luck, not the first time I might add.

Just seems odd some rando pops up with such depressing information.

mrmike5234

#7 martian

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Posted 22 May 2021 - 01:53 AM

View Postmrmike5234, on 21 May 2021 - 11:49 AM, said:

Ok, who is this martian guy? PGI employee or spy?

I could tell you but then I would have to kill you.

View Postmrmike5234, on 21 May 2021 - 11:49 AM, said:

I play a lot of qp and fw matches and don't remember him.

I have been playing MWO since the very beginning, as both my registration date and my title show.

View Postmrmike5234, on 21 May 2021 - 11:49 AM, said:

Over 3,300 posts so he's a forum warrior.

And MechWarrior.

View Postmrmike5234, on 21 May 2021 - 11:49 AM, said:

It does appear I am out of luck, not the first time I might add.

The aforementioned text is the very first thing that everybody must confirm by clicking the "I Agree" button when creating a new MechWarrior Online account.

View Postmrmike5234, on 21 May 2021 - 11:49 AM, said:

Just seems odd some rando pops up with such depressing information.

As they say: "Do not ask the question if you are not prepared to hear the answer."

#8 Davegt27

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Posted 22 May 2021 - 02:45 AM

View Postmrmike5234, on 19 May 2021 - 05:49 AM, said:

I apologize if this is covered elsewhere but since there's no more scouting I've requested PGI refund the mc I paid for the extra scouting drop decks.

To me, this is fair, opinions?

mrmike5234


1) seems fair to me
2) are scouting decks different from regular FP drop decks??
3) maybe ask to convert it to a regular FP drop decks
4) they still have scouting you just don't know when

these are my thoughts (could be wrong)

#9 w0qj

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Posted 22 May 2021 - 06:55 AM

Yeah, it sucks to have bought a Scouting Drop Deck, only to find that there is no more Scouting missions anymore, at least for now...

I almost bought my Scouting Drop Deck also, found out on this same FP forum that Scouting is no more, at least for now...

#10 LordNothing

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Posted 24 May 2021 - 09:51 PM

just convert them to fp decks and call it a day.

#11 TheStranger

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Posted 09 August 2021 - 12:31 AM

View PostLordNothing, on 24 May 2021 - 09:51 PM, said:

just convert them to fp decks and call it a day.


How?

#12 Ignatius Audene

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Posted 09 August 2021 - 04:56 AM

View PostTheStranger, on 09 August 2021 - 12:31 AM, said:


How?


Offer this as a solution to support. U cant do it yourself and it is not sure if pgi will agree 2 this solution.

#13 T B Kind

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Posted 25 September 2021 - 07:05 PM

i'm thinking they still sell scouting decks. I just bought FP deck and almost bought the scouting deck by mistake. Perhaps the scouting deck should be removed.

And . . . yeah, it would be a great show of integrity to exchange the legacy scouting deck for a faction play deck.

#14 Teenage Mutant Ninja Urbie

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Posted 26 September 2021 - 07:49 AM

OR

they could just insert/activate the friggin scouting-mode again. some of us enjoyed that mode and dearly miss it.
I for one do. give us back scouting, I can't see what'd be so harmful about that.

#15 LordNothing

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Posted 26 September 2021 - 06:31 PM

just convert them to real drop decks.

#16 Evogenesis

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Posted 11 October 2021 - 10:48 AM

View Postw0qj, on 22 May 2021 - 06:55 AM, said:

Yeah, it sucks to have bought a Scouting Drop Deck, only to find that there is no more Scouting missions anymore, at least for now...

I almost bought my Scouting Drop Deck also, found out on this same FP forum that Scouting is no more, at least for now...


I actually did buy a scouting deck when I was getting mech bays during the sale in September. Realized a little too late scouting is dead... for now.





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