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Known Issue With Zendesk And Customer Inquiries


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#1 InnerSphereNews

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Posted 17 July 2023 - 12:36 PM



Greetings MechWarriors,

There is currently an issue with Zendesk, and we have not been receiving any recent customer inquiries. We are working with Zendesk to resolve this issue. If you've emailed us recently and haven't received a response, please email us again at the emails listed below.

While we are working to resolve the issue, please email us with ANY MechWarrior Online or MechWarrior 5 related issues at the following:





#2 Mad King Brian

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Posted 17 July 2023 - 05:56 PM

Thank you for this notice! I'd sent an email on Saturday night / Sunday morning and noticed today that it didn't go through. I've forwarded the same email to the address you provided for MWO support.

Cheers!

#3 Stonefalcon

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Posted 18 July 2023 - 02:08 AM

Hey Daeron, check your mail fetcher for Zendesk, sometimes it can spaz out.

#4 HawkEyes75

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Posted 24 September 2024 - 01:29 PM

I am trying to contact technical or general support i am experiencing errors and missing bits on my mechs, can someone give me a link to a working link to a support person please. it has been over a year since the last message was sent on this issue.





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