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Portal Crash


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#1 Venom78

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Posted 23 November 2024 - 08:06 AM

When I try to start the game, I get a message saying the portal has crashed, with this

Failed to launch C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\MWOClient.exe - The system cannot find the file specified
Stack Trace:
at MWO_Portal.ReleaseProfile.Play(Boolean a_bRun64Bit)
at MWO_Portal.ViewModel.PortalViewModel.onPatchPlayInstallClick()
at MWO_Portal.ViewModel.PortalViewModel.<initialize_Task>b__91_5(Object param)
at WpfUtil.RelayCommand.Execute(Object parameter)
at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
at System.Windows.Controls.Primitives.ButtonBase.OnClick()
at System.Windows.Controls.Button.OnClick()
at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at MWO_Portal.App.Main()

->Inside that:
The system cannot find the file specified
Stack Trace:
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at MWO_Portal.ReleaseProfile.Play(Boolean a_bRun64Bit)

#2 Tarl Cabot

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Posted 23 November 2024 - 11:08 AM

  • Running Avast?
  • Failed to launch C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin64\MWOClient.exe - The system cannot find the file specified
  • https://mwomercs.com...2-portal-crash/ One of many
  • Exclude Avast from scanning MWO folder.
  • Rerun the MWO Repair Tool if using the stand alone
  • If using Steam, check Avast quarantine folder and have it removed from the quarantine, as I am not aware if running Integrity Check will replace the missing file.
  • Other option is to download the game again then reinstall it to replace the missing file.
  • When the game is patched, there is an updated exe and the antivirus program may see it as a threat for a few days after the patch.
  • Almost all issues like this has been associated with Avast security program.
Also review this one, may keep you from having to patch the game. The post is from 2016, unsure if the steps are the same for the current Avast or not.

https://mwomercs.com...sue-with-avast/

Until then, if you are running Avast and are experiencing issues with updating or running the Tournament Client you will need to manually clear the MWO Tournament Client from the Avast quarantine list.

Removing the Tournament Client from your Avast quarantine:
1) Right-click the Avast icon in your Window taskbar, next to the Windows clock
2) Click "Virus Chest"
3) Find MWOClient.exe in the list
4) Right-click it and select "Restore and add to exceptions"

Edited by Tarl Cabot, 23 November 2024 - 11:13 AM.






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