35 replies to this topic

[Django Jr]

Since about 3 days my ping from central Europe has become extremely erratic. Before it was allways 118 - 122. Now it goes up to over 500.

As it is now, the game has become unplayable. I'm warping all around.

I'm trying to find out where the problem is, has anyone encountered similar problems?

[javathejat]

Same here. My ping used to be around 180-190. Since last patch, there are times where my ping goes around 240-250, with huge lag spikes.

Sent an email to support, and I replied the requested information they asked for.

Hope they can fix this, I wasted too much premium time already.

[Django Jr]

javathejat, on 27 February 2013 - 05:34 AM, said:

Same here. My ping used to be around 180-190. Since last patch, there are times where my ping goes around 240-250, with huge lag spikes.

Sent an email to support, and I replied the requested information they asked for.

Hope they can fix this, I wasted too much premium time already.

This is actually good news. I hope the problem is really on their end. What information did they need?

[Johnny Morgan]

I blame Russian and Chinese hackers!

[Ghogiel]

javathejat, on 27 February 2013 - 05:34 AM, said:

Same here. My ping used to be around 180-190. Since last patch, there are times where my ping goes around 240-250, with huge lag spikes.

Sent an email to support, and I replied the requested information they asked for.

Hope they can fix this, I wasted too much premium time already.

same issue.


But my ticket is over 2 weeks old. What will happen is once you file a ticket, they ask for a bunch of info etc. If you do not give it, your ticket is closed. If you provide it, what will likely happen is, they close it telling you to fix your internetz.





what they ask for is>
all the info on your router/ISP and connection
pingtest screenie
trace routes
log files

[Cebi]

Have you tried restarting your router/modem? I have been having similar issues recently and resetting my connection seems to fix it, at least for a while.

[Ghogiel]

Cebi, on 27 February 2013 - 06:29 AM, said:

Have you tried restarting your router/modem? I have been having similar issues recently and resetting my connection seems to fix it, at least for a while.

You need to do it twice lol

[Wispsy]

My ping is not really much different but I keep teleporting and my mech changes directions randomly at times which is quite frustrating. I am in England.

[Django Jr]

Cebi, on 27 February 2013 - 06:29 AM, said:

Have you tried restarting your router/modem? I have been having similar issues recently and resetting my connection seems to fix it, at least for a while.

Yup, tried it several times.

Wispsy, on 27 February 2013 - 06:41 AM, said:

My ping is not really much different but I keep teleporting and my mech changes directions randomly at times which is quite frustrating. I am in England.

I thought the same at the beginning. Then I noticed that the ping jumped around during the matches. It went from 120 to over 800 once...

[Funkadelic Mayhem]

some of the sights you go to to do "your thing" are not safe. you may have a std on your pc.

Edited by Funkadelic Mayhem, 27 February 2013 - 01:02 PM.

[Django Jr]

Funkadelic Mayhem, on 27 February 2013 - 01:01 PM, said:

some of the sights you go to to do "your thing" are not safe. you may have a std on your pc.

Checked for it with 3 different antivirus programs... I have a teen here. I really don't want to know where he goes to.

[Ghogiel]

Well you know what to do> File a support ticket.

[elbloom]

yeah file a support ticket.... but with your ISP, cause this is not PGIs fault

ping stable, packetloss 0,01%, servers are good.

[Voidsinger]

I've noticed this primarily occurs during NA primetime, and times when the internet is going through huge activity (about 9am US EST).


With the number of routers Overseas players need to go through, any one of those could be doing traffic shaping to favour domestic traffic.

The cause is going to be very tough to pin down.

[MonkeyCheese]

Wispsy, on 27 February 2013 - 06:41 AM, said:

My ping is not really much different but I keep teleporting and my mech changes directions randomly at times which is quite frustrating. I am in England.

THIS

my ping is quite stable at 250ish - its playable and people seem to damage/hit me fine

but the teleporting directions of my view is driving me insane, line up a shot while running only to have my screen freak out and move one direction a little bit.

[javathejat]

Same here. Happening for the last 2 weeks, I cant stan this no more. And I wasted too much premium time.

[Hawks]

I've been getting really bad lag today. PGI, it's time to fire the guy who shovels coal into the servers - he's obviously slacking.

[elbloom]

Hawks, on 28 February 2013 - 04:59 AM, said:

I've been getting really bad lag today. PGI, it's time to fire the guy who shovels coal into the servers - he's obviously slacking.

[EarlGrey83]

Same here, since tuesday. Ping is hopping from my ~120 normally to up to 250. Playing from Hamburg, Germany.

Could be many non MWO related reasons for this, still would be nice to get this overlooked.

[elbloom]

MonkeyCheese, on 27 February 2013 - 03:46 PM, said:

THIS

my ping is quite stable at 250ish - its playable and people seem to damage/hit me fine

but the teleporting directions of my view is driving me insane, line up a shot while running only to have my screen freak out and move one direction a little bit.

tracert www.mwomercs.com , find responsible hop/ip, email support from your ISP, give them the tracert, don´t give up hope ^^