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Stuck On Please Wait


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#1 anthony gryphon

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Posted 30 July 2013 - 04:00 PM

I had this problem immediately after patching today. I deleted Mechwarrior Online and then reinstalled it and I'm still getting the same problem. It never leaves the Please Wait screen.

#2 KennyRogers

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Posted 30 July 2013 - 04:06 PM

Same problem reinstalled twice now with no difference. Everything worked fine this morning but immediately after patching, I click the play button on the launcher get "MWO has encountered a problem" then the launcher has the "play" button grayed out and replaced with "please wait"

#3 RosannaWeyland

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Posted 30 July 2013 - 04:30 PM

I'm having this issue myself. I've tried everything short of nuking Windows and re-installing.

My computer's more than capable of running MWO and I've never had this sort of issue before. I've been hanging on the 'Please Wait' screen since 0010h and it's now 0130h.

#4 anthony gryphon

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Posted 30 July 2013 - 04:32 PM

Here are the relevant log files to see if it's any help at all.

7/30/2013 6:15:56 PM - main - Config file: C:\Games\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg
7/30/2013 6:15:56 PM - main - Setting null proxy to False
7/30/2013 6:15:56 PM - main - Local patcher version: 18
7/30/2013 6:15:56 PM - main - Checking patch inventory.
7/30/2013 6:15:56 PM - main - Connecting for maintenance check.
7/30/2013 6:15:56 PM - main - Fetching patch inventory data..
7/30/2013 6:15:56 PM - main - Remote patcher version: 18
7/30/2013 6:15:56 PM - main - Already up-to-date

And

7/30/2013 6:15:59 PM - main - Config file: C:\Games\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg
7/30/2013 6:15:59 PM - main - Setting null proxy to False
7/30/2013 6:15:59 PM - main - Local frontend version: 104
7/30/2013 6:15:59 PM - main - Checking patch inventory.
7/30/2013 6:15:59 PM - main - Connecting for maintenance check.
7/30/2013 6:15:59 PM - main - Fetching patch inventory data..
7/30/2013 6:15:59 PM - main - Remote frontend version: 106
7/30/2013 6:16:07 PM - patch - Patch 1 of 2
7/30/2013 6:16:08 PM - main - Fetching update from server...
7/30/2013 6:16:08 PM - main - Downloading....
7/30/2013 6:17:53 PM - main - Extracting patch zip...
7/30/2013 6:17:54 PM - main - Download is complete, now to process the patch...
7/30/2013 6:17:54 PM - main - Patching file 1 of 27 - CryRenderD3D11.dll
7/30/2013 6:17:55 PM - main - Patching file 2 of 27 - CryRenderD3D9.dll
7/30/2013 6:17:55 PM - main - Patching file 3 of 27 - frontend_version.dll
7/30/2013 6:17:55 PM - main - Patching file 4 of 27 - MWOClient.exe
7/30/2013 6:17:58 PM - main - Patching file 5 of 27 - level.pak
7/30/2013 6:17:58 PM - main - Patching file 6 of 27 - level.pak
7/30/2013 6:17:58 PM - main - Patching file 7 of 27 - level.pak
7/30/2013 6:17:58 PM - main - Patching file 8 of 27 - level.pak
7/30/2013 6:17:58 PM - main - Patching file 9 of 27 - level.pak
7/30/2013 6:17:58 PM - main - Patching file 10 of 27 - level.pak
7/30/2013 6:17:59 PM - main - Patching file 11 of 27 - level.pak
7/30/2013 6:17:59 PM - main - Patching file 12 of 27 - level.pak
7/30/2013 6:17:59 PM - main - Patching file 13 of 27 - level.pak
7/30/2013 6:17:59 PM - main - Patching file 14 of 27 - English.pak
7/30/2013 6:17:59 PM - main - Patching file 15 of 27 - Bumpers.pak
7/30/2013 6:17:59 PM - main - Patching file 16 of 27 - CausticValley_ig.pak
7/30/2013 6:17:59 PM - main - Patching file 17 of 27 - Desert_ig.pak
7/30/2013 6:17:59 PM - main - Patching file 18 of 27 - ForestColony_ig.pak
7/30/2013 6:17:59 PM - main - Patching file 19 of 27 - FrozenCity_ig.pak
7/30/2013 6:17:59 PM - main - Patching file 20 of 27 - GameData.pak
7/30/2013 6:17:59 PM - main - Patching file 21 of 27 - Industrial_ig.pak
7/30/2013 6:17:59 PM - main - Patching file 22 of 27 - Lava_ig.pak
7/30/2013 6:17:59 PM - main - Patching file 23 of 27 - Objects.pak
7/30/2013 6:17:59 PM - main - Patching file 24 of 27 - RiverCity_ig.pak
7/30/2013 6:17:59 PM - main - Patching file 25 of 27 - Scripts.pak
7/30/2013 6:17:59 PM - main - Patching file 26 of 27 - Sounds.pak
7/30/2013 6:17:59 PM - main - Patching file 27 of 27 - Textures.pak
7/30/2013 6:17:59 PM - main - Applying patched file 1 of 6...
7/30/2013 6:17:59 PM - main - Applying patched file 2 of 6...
7/30/2013 6:18:00 PM - main - Applying patched file 3 of 6...
7/30/2013 6:18:00 PM - main - Applying patched file 4 of 6...
7/30/2013 6:18:00 PM - main - Applying patched file 5 of 6...
7/30/2013 6:18:00 PM - main - Applying patched file 6 of 6...
7/30/2013 6:18:00 PM - main - Create a backup of C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D11.dll
7/30/2013 6:18:00 PM - main - Replacing base file C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D11.dll
7/30/2013 6:18:00 PM - main - Re-instating read-only.
7/30/2013 6:18:00 PM - main - Create a backup of C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D9.dll
7/30/2013 6:18:00 PM - main - Replacing base file C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D9.dll
7/30/2013 6:18:00 PM - main - Re-instating read-only.
7/30/2013 6:18:00 PM - main - Create a backup of C:\Games\Piranha Games\MechWarrior Online\Bin32\frontend_version.dll
7/30/2013 6:18:00 PM - main - Replacing base file C:\Games\Piranha Games\MechWarrior Online\Bin32\frontend_version.dll
7/30/2013 6:18:00 PM - main - Re-instating read-only.
7/30/2013 6:18:00 PM - main - Create a backup of C:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe
7/30/2013 6:18:00 PM - main - Replacing base file C:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe
7/30/2013 6:18:00 PM - main - Re-instating read-only.
7/30/2013 6:18:00 PM - main - Removing backup file C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D11.dll__old
7/30/2013 6:18:00 PM - main - Removing backup file C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D9.dll__old
7/30/2013 6:18:00 PM - main - Removing backup file C:\Games\Piranha Games\MechWarrior Online\Bin32\frontend_version.dll__old
7/30/2013 6:18:00 PM - main - Removing backup file C:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe__old
7/30/2013 6:18:01 PM - main - Local frontend version: 105
7/30/2013 6:18:01 PM - patch - Patch 2 of 2
7/30/2013 6:18:03 PM - main - Fetching update from server...
7/30/2013 6:18:03 PM - main - Downloading....
7/30/2013 6:18:04 PM - main - Extracting patch zip...
7/30/2013 6:18:04 PM - main - Download is complete, now to process the patch...
7/30/2013 6:18:04 PM - main - Patching file 1 of 6 - CryRenderD3D11.dll
7/30/2013 6:18:04 PM - main - Patching file 2 of 6 - CryRenderD3D9.dll
7/30/2013 6:18:04 PM - main - Patching file 3 of 6 - frontend_version.dll
7/30/2013 6:18:04 PM - main - Patching file 4 of 6 - MWOClient.exe
7/30/2013 6:18:05 PM - main - Patching file 5 of 6 - Bumpers.pak
7/30/2013 6:18:05 PM - main - Patching file 6 of 6 - GameData.pak
7/30/2013 6:18:06 PM - main - Applying patched file 1 of 4...
7/30/2013 6:18:06 PM - main - Applying patched file 2 of 4...
7/30/2013 6:18:06 PM - main - Applying patched file 3 of 4...
7/30/2013 6:18:06 PM - main - Applying patched file 4 of 4...
7/30/2013 6:18:06 PM - main - Create a backup of C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D11.dll
7/30/2013 6:18:06 PM - main - Replacing base file C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D11.dll
7/30/2013 6:18:06 PM - main - Re-instating read-only.
7/30/2013 6:18:06 PM - main - Create a backup of C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D9.dll
7/30/2013 6:18:06 PM - main - Replacing base file C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D9.dll
7/30/2013 6:18:06 PM - main - Re-instating read-only.
7/30/2013 6:18:06 PM - main - Create a backup of C:\Games\Piranha Games\MechWarrior Online\Bin32\frontend_version.dll
7/30/2013 6:18:06 PM - main - Replacing base file C:\Games\Piranha Games\MechWarrior Online\Bin32\frontend_version.dll
7/30/2013 6:18:06 PM - main - Re-instating read-only.
7/30/2013 6:18:06 PM - main - Create a backup of C:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe
7/30/2013 6:18:06 PM - main - Replacing base file C:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe
7/30/2013 6:18:06 PM - main - Re-instating read-only.
7/30/2013 6:18:06 PM - main - Removing backup file C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D11.dll__old
7/30/2013 6:18:06 PM - main - Removing backup file C:\Games\Piranha Games\MechWarrior Online\Bin32\CryRenderD3D9.dll__old
7/30/2013 6:18:06 PM - main - Removing backup file C:\Games\Piranha Games\MechWarrior Online\Bin32\frontend_version.dll__old
7/30/2013 6:18:06 PM - main - Removing backup file C:\Games\Piranha Games\MechWarrior Online\Bin32\MWOClient.exe__old
7/30/2013 6:18:07 PM - main - Hash mismatch(es) found. Repairing install base...
7/30/2013 6:18:07 PM - main - Repairing
7/30/2013 6:18:07 PM - main - Downloading fresh file: Game\Levels\alpinepeaks\level.pak
7/30/2013 6:18:07 PM - main - Downloading...
7/30/2013 6:18:07 PM - main - Downloading....
7/30/2013 6:19:02 PM - main - Downloading fresh file: Game\Levels\canyonnetwork\level.pak
7/30/2013 6:19:02 PM - main - Downloading....
7/30/2013 6:19:02 PM - main - Downloading...
7/30/2013 6:19:41 PM - main - Downloading fresh file: Game\Levels\causticvalley\level.pak
7/30/2013 6:19:41 PM - main - Downloading....
7/30/2013 6:19:41 PM - main - Downloading...
7/30/2013 6:19:54 PM - main - Downloading fresh file: Game\Levels\forestcolony\level.pak
7/30/2013 6:19:54 PM - main - Downloading....
7/30/2013 6:19:54 PM - main - Downloading...
7/30/2013 6:20:02 PM - main - Downloading fresh file: Game\Levels\forestcolony_snow\level.pak
7/30/2013 6:20:02 PM - main - Downloading...
7/30/2013 6:20:02 PM - main - Downloading....
7/30/2013 6:20:09 PM - main - Downloading fresh file: Game\Levels\mechlab\level.pak
7/30/2013 6:20:09 PM - main - Downloading....
7/30/2013 6:20:09 PM - main - Downloading...
7/30/2013 6:20:10 PM - main - Downloading fresh file: Game\Levels\rivercity\level.pak
7/30/2013 6:20:10 PM - main - Downloading...
7/30/2013 6:20:10 PM - main - Downloading....
7/30/2013 6:20:20 PM - main - Downloading fresh file: Game\Levels\rivercity_night\level.pak
7/30/2013 6:20:20 PM - main - Downloading....
7/30/2013 6:20:20 PM - main - Downloading...
7/30/2013 6:20:31 PM - main - Downloading fresh file: Game\Localized\English.pak
7/30/2013 6:20:31 PM - main - Downloading....
7/30/2013 6:20:31 PM - main - Downloading...
7/30/2013 6:20:32 PM - main - Downloading fresh file: Game\Bumpers.pak
7/30/2013 6:20:32 PM - main - Downloading....
7/30/2013 6:20:32 PM - main - Downloading...
7/30/2013 6:21:28 PM - main - Downloading fresh file: Game\CausticValley_ig.pak
7/30/2013 6:21:28 PM - main - Downloading....
7/30/2013 6:21:28 PM - main - Downloading...
7/30/2013 6:22:04 PM - main - Downloading fresh file: Game\Desert_ig.pak
7/30/2013 6:22:04 PM - main - Downloading....
7/30/2013 6:22:04 PM - main - Downloading...
7/30/2013 6:23:08 PM - main - Downloading fresh file: Game\ForestColony_ig.pak
7/30/2013 6:23:08 PM - main - Downloading....
7/30/2013 6:23:08 PM - main - Downloading...
7/30/2013 6:24:15 PM - main - Downloading fresh file: Game\FrozenCity_ig.pak
7/30/2013 6:24:15 PM - main - Downloading....
7/30/2013 6:24:15 PM - main - Downloading...
7/30/2013 6:25:23 PM - main - Downloading fresh file: Game\GameData.pak
7/30/2013 6:25:23 PM - main - Downloading....
7/30/2013 6:25:23 PM - main - Downloading...
7/30/2013 6:25:59 PM - main - Downloading fresh file: Game\Industrial_ig.pak
7/30/2013 6:25:59 PM - main - Downloading....
7/30/2013 6:25:59 PM - main - Downloading...
7/30/2013 6:26:21 PM - main - Downloading fresh file: Game\Objects.pak
7/30/2013 6:26:21 PM - main - Downloading....
7/30/2013 6:26:21 PM - main - Downloading...
7/30/2013 6:43:13 PM - main - Downloading fresh file: Game\RiverCity_ig.pak
7/30/2013 6:43:13 PM - main - Downloading....
7/30/2013 6:43:13 PM - main - Downloading...
7/30/2013 6:45:09 PM - main - Downloading fresh file: Game\Scripts.pak
7/30/2013 6:45:09 PM - main - Downloading...
7/30/2013 6:45:09 PM - main - Downloading....
7/30/2013 6:45:10 PM - main - Downloading fresh file: Game\Sounds.pak
7/30/2013 6:45:10 PM - main - Downloading...
7/30/2013 6:45:10 PM - main - Downloading....
7/30/2013 6:46:20 PM - main - Downloading fresh file: Game\Textures.pak
7/30/2013 6:46:20 PM - main - Downloading....
7/30/2013 6:46:20 PM - main - Downloading...
7/30/2013 6:52:21 PM - main - Local frontend version: 106
7/30/2013 6:52:21 PM - patch - Complete!
7/30/2013 6:52:21 PM - main - Complete!
7/30/2013 6:53:55 PM - main - Attempting to start game client...
7/30/2013 7:10:01 PM - main - User closing the patcher...

#5 Candun

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Posted 30 July 2013 - 04:37 PM

i had already started a topic on this, several other people are having the same problem. this my omicron log info [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'sys_spec_Quality' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'r_ssreflections' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
[Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_UseEdgeAA' is not missing in default
Windows 7 64 bit SP 1 (build 6.1.7601)
System language: English
Windows Directory: "C:\Windows"
Prerequisites...
* Installation of KB940105 hotfix required: no! (either not needed or already installed)
Local time is 16:39:02 07/30/13, system running for 94 minutes
4096MB physical memory installed, 2520MB available, 4095MB virtual memory installed, 38 percent of memory in use
PageFile usage: 28MB, Working Set: 19MB, Peak PageFile usage: 28MB,
Current display mode is 1366x768x32, (Unknown graphics card)

Edited by Candun, 30 July 2013 - 04:37 PM.


#6 Fajther

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Posted 30 July 2013 - 04:38 PM

same problem here. Repair tool and re-install. Nothing helped. Sad that I can't play new map. Worked yesterday. Doesn't work today.

#7 Thedrelle

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Posted 30 July 2013 - 05:53 PM

same problem here.

#8 Donkehote

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Posted 30 July 2013 - 06:00 PM

see this thread,

http://mwomercs.com/...ch/page__st__20
and this one
http://mwomercs.com/...e-todays-patch/

they know and are working, but its PGI. may not be able to play mwo for a while...

#9 AnubiteGroove

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Posted 04 August 2013 - 12:04 PM

Same here, too.

Can someone explain to me how this makes it past QA? Is QA even taking place now, or are we free QA for them?

I haven't played in ages, finally feel up to it again, only to find the touted patch nerfed my ambitions and robbed me of my dreams. Thank you.





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