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Can't Log In To The Game: "network Request Timed Out"


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#1 DaveThePayne

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Posted 11 August 2013 - 02:56 AM

Since this morning 12 AM CEST I can't log in to the game.
Everything worked great yesterday.

I already tried the "nopatch" parameter and the repair tool.
Still the same error.

Can someone help?
:)

#2 Redshift2k5

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Posted 11 August 2013 - 03:45 AM

Probably network overload or a routing issue. Where are you playing from?

#3 DaveThePayne

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Posted 11 August 2013 - 04:35 AM

I'm playing from germany. The website works fine now, had problems there since yesterday.

#4 Redshift2k5

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Posted 11 August 2013 - 04:53 AM

I have seen several reports of this same issue ,all coming from German players. I suspect a route used by your ISP (or whichever partner they hands off traffic to) is borked.

MWO's website and MWO's game servers are hosted in completely different locations as far as I know, leading to a mismatch where you can access one but not the other.

#5 DaveThePayne

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Posted 11 August 2013 - 05:13 AM

Hm, this sounds pretty bad...
How can this be solved?

#6 DaveThePayne

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Posted 11 August 2013 - 10:14 AM

Oh man, this sucks...

My internet is working perfectly, just mwo is getting a timeout.

Help!

#7 DaveThePayne

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Posted 18 August 2013 - 03:29 AM

Soooo.

I was able to play this week. But guess what? The error is back.
It appears that it's a sunday-thing.

I used netmon 3.4 to get the ip mwo tries to contact which is the same as www.mwomercs.com.

My tracert is this:

Routenverfolgung zu www.mwomercs.com [70.42.29.74]
über maximal 30 Hops:
  1	<1 ms	<1 ms	<1 ms  hitronhub.home [192.168.0.1]
  2	 9 ms	 9 ms	 8 ms  83-169-183-70-isp.superkabel.de [83.169.183.70]
  3	 9 ms	17 ms	21 ms  88-134-202-165-dynip.superkabel.de [88.134.202.165]
  4	17 ms	23 ms	23 ms  83-169-128-197.static.superkabel.de [83.169.128.197]
  5	20 ms	20 ms	24 ms  88-134-203-126-dynip.superkabel.de [88.134.203.126]
  6	41 ms	68 ms	24 ms  xe-9-0-0.fra44.ip4.tinet.net [77.67.82.141]
  7   153 ms   112 ms   113 ms  xe-8-1-0.tor10.ip4.tinet.net [141.136.107.94]
  8   131 ms   131 ms   132 ms  internap-gw.ip4.tinet.net [77.67.70.94]
  9	 *		*		*	 Zeit&#252;berschreitung der Anforderung.
10	 *		*		*	 Zeit&#252;berschreitung der Anforderung.


Very weird. The website works fine, btw.

#8 CellDamage420

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Posted 18 August 2013 - 07:02 AM

Have a problem nearly the same as this, only difference is I can log in, but after that mech lab and all the other tabs wont load, they remain grayed out. After a few minutes I get a timeout/session lost error. Edit to add: not from Germany either. So come to think of it, issue completely unrelated lol.

Edited by CellDamage420, 18 August 2013 - 07:03 AM.


#9 DaveThePayne

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Posted 18 August 2013 - 07:54 AM

It's working again... Weird.





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