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Letter To Pgi


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#1 Odanan

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Posted 26 August 2013 - 10:38 AM

This is my last email to PGI in the process for refunding my Phoenix Overlord:


I'm not asking the refund of my Phoenix Overlord because of suppose lies about 3rdPV and unified queues. I'm asking the refund because adding 3rdPV was a very bad decision - it's ruining the game and you devs refuse to listen to the community's feedback. It's a stubborn attitude that most end for the sake of your game's future.

- 3rdPV doesn't make the game easier for new players - but harder;
- 3rdPV breaks the immersion;
- 3rdPV adds a big layer of exploit;
- 3rdPV encourages the most noxious metagame (sniper/poptarting);
- 3rdPV weakens (or nullifies) the role of the scouts.

I want MWO to be a great success. I want to resume playing the game. But if you won't listen to me and the other paying costumers, my only option is to hurt your wallet.

I will keep watching the forums in the hope that you guys realize how bad your 3rdPV impacted the community and completely review this feature (like you did with coolant) - the best thing to do, IMHO, is to remove it completely right now. If you do this, I might re-buy my Phoenix Overlord. But if you take too long to take action, well, maybe it will be too late for me and many more players to come back.

Best regards,

from your former fan,
Fernando

PS: I don't know who said you would be millionaires with this game. You won't. You won't be a World of Tanks because Battletech cannot compete with World War II. We, hardcore Battletech fans are what you got. We buy Founders. We buy Phoenix. You should value us. But you are deliberating scraping your foundation in trade of an empty hope. Do you think you will get hordes of new players by dumbing down the game? You won't. Because for the ignorant console-player teenager, MWO is just another game of big robots - and there are dozens out there.

Edited by Odanan, 26 August 2013 - 10:40 AM.


#2 Iqfish

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Posted 26 August 2013 - 11:21 AM

Nice for you, but I don't see any sense in sharing your tear fulfilled "letter" with us.
Noone uses 3pv and the btching about it is phenomenal. Asking for a refund because of THIS is behaving at a kindergarden-niveau.

See you.

#3 Ens

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Posted 26 August 2013 - 12:42 PM

i just dont care about 3pv at all

#4 Wieland

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Posted 26 August 2013 - 03:09 PM

View PostIqfishLP, on 26 August 2013 - 11:21 AM, said:

kindergarden-niveau.

Location: Western Germany
Yep, kindergarden niveau.

#5 Odanan

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Posted 28 August 2013 - 09:36 AM

If you think I'm the only one to think this way, here is a small compilation of posts by Founders, all found in just 1 page of "September Creative Update":

View PostNexus Omega, on 27 August 2013 - 03:09 PM, said:

Just confirmed my Pheonix Package Refund; hers my Email.
-------------------------
Hi Reppu,

Thanks for getting back to me,, however Russ`s "Apology" is/was terrible, and reading the September Community update, certainly does not make me feel any better. Basicly the C-bills reduction was the final straw, it went from fun and rewarding with Premium time to ugh is that all i earned?

I don't want to play for 20 hours to get another Atlas, earning 564k of C-bills per hour is ridiculous, I can only imagine how bad people with out premium time feel, if it had only been 13% reduction from 12vs12 it may have been ok.

I am unable to continue to support this project, it deeply saddens me that the attitude displayed towards the community and its concerns is so spiteful, I would liken it to an abusive relationship.

Yes some of the community is harsh but the deeds done and the Attitude of Russ on twitter and on the forums is unacceptable, PGI is suppose to be a professional game development company, Russ acts like a spoilt brat.

I know you have great people working for you, like Niko Snow and Gareth, among others, Can't you put someone else in charge?

The community can unfortunately only vote with there wallets, which is why I like others am pulling my Phoenix pre-order, and will not be spending further money on your game until your attitude dramatically changes.

If only I could turn off my premium time as well, seeing as I have hardly played much in the last 5 weeks, ah well.


Kind regards,

Nexus Omega

------------------------------------------------

Game over for me PGI, Game Over.


View PostBlackfoot, on 27 August 2013 - 03:09 PM, said:

Mostly I have stayed silent on these boards. Even when PGI makes the dumbest decisions (Like making BAP counter ECM completely EIGHT MONTHS after people have been crying about it, on and on, really the list is too long to mention.) I can't take it anymore though. I'm sure there are many more that sit idly by and keep their mouth shut. Maybe its because they have seen that PGI ignores their community and figure its a futile effort.

I'm here because I've been here since the very beginning. I want to see it through to the end even if that end is a fiery crash and burn.

I'll still play, but no way am I spending money on this game.


View PostAsteriveth, on 27 August 2013 - 03:09 PM, said:

Well done! You have pushed me closer to never spending another dollar on this game and as close as I was already that is an accomplishment. I would like to see the numbers that you are throwing around about new players and player retention. Oh wait a minute I actually don't care because if your trying to draw in those that have to see their legs to play then it doesn't matter.


#6 Nexus Omega

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Posted 28 August 2013 - 05:05 PM

View PostIqfishLP, on 26 August 2013 - 11:21 AM, said:

Nice for you, but I don't see any sense in sharing your tear fulfilled "letter" with us.
Noone uses 3pv and the btching about it is phenomenal. Asking for a refund because of THIS is behaving at a kindergarden-niveau.

See you.


I use 3PV to peek over/around things, it doesn't bother me really, but I got my refund, you would likely have seen my email in the above post.

Seeing as you are not a founder, i can only assume you do not understand.

It is a culmination of everything since Open Beta, 3pv was Odanan's final straw, mine was the Econ changes, others it was the Ghost Heat.
Some will give up when the Ghost Delay is implemented, or another change.

PGI is slowly losing its founders one by one, the founders who have spent, and would continue to spend $100's on this game,
I want the Sabre pack that was just announced, but I shall not partake, I am done funding this game,

Edited by Nexus Omega, 28 August 2013 - 05:06 PM.


#7 Odanan

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Posted 29 August 2013 - 07:49 PM

View PostNexus Omega, on 28 August 2013 - 05:05 PM, said:


I use 3PV to peek over/around things, it doesn't bother me really, but I got my refund, you would likely have seen my email in the above post.

Seeing as you are not a founder, i can only assume you do not understand.

It is a culmination of everything since Open Beta, 3pv was Odanan's final straw, mine was the Econ changes, others it was the Ghost Heat.
Some will give up when the Ghost Delay is implemented, or another change.

PGI is slowly losing its founders one by one, the founders who have spent, and would continue to spend $100's on this game,
I want the Sabre pack that was just announced, but I shall not partake, I am done funding this game,

Agreed!

My final straw =

ghost heat (instead of reviewing the heat management)
+
Gauss ghost delay (instead of balancing the PPCs)
+
forcing us to play with/against 3PV (instead of not implementing it at all for competitive games)
+
economy changes (ridiculous argument of 20 hours for a basic Atlas)
+
some talking about "balancing" the Clans (oh my God, what they are going to do?!?!)
=
quit MWO

No more money (or playing) for me until all of that is rectified.



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