268 replies to this topic

[Villz]

Spoke with a few very known players in regards who also affirmed the same experience.

Ryan Steel and I were playing together and over a 35min period earlier today failed to find game about 12 times over that period many in a row again and again check the logs on my act please if you need verification.

Pretty jokes in a 2man group only ..... amongst 2 12man teams come on.

(Nerf Villz-Steel Mechworks Breaking Match Maker)

Edited by Villz, 18 September 2013 - 12:15 AM.

[Jam the Bam]

How can you confirm its high Elo players that it is effecting?

Also what time period where you playing in?

I got a few failed to find matches, fairly sure I'm not a high elo player, but then again since no-one know there's no way to say for sure.

[John MatriX82]

Yep, yesterday Eclisse has failed to find a match after three consecutive launches (and he was launching alone).

I managed to slip into a match the first time (like 2' and 50" from pressing launch), the following time it failed to find a match. Then we set up 12 mans so I couldn't try again.

I hope it's because many people were still patching up and so the player numbers were low, otherwise not being able to find any match using an Orion (that should be pretty widespread atm) and launching ALONE is alarming.

Edited by John MatriX82, 18 September 2013 - 01:01 AM.

[Anais Opal]

I made my own post about the matchmaker but i'll paste the content below.


This has been mentioned and mentioned ad infinitum, but it REALLY needs to be dealt with.

I just came out of a match where my team had EIGHT new players, against an opposing team of vets. Needless to say it was a complete slaughter and a loss before it even started.

PGI, I know you believe you're doing the right thing with inflating new account ELO up to mid-high range, but your not, there is only so much face rolling a player can deal with before deciding to junk it and play something a little more on their skill level.

This is where the team that produced Hawken has got it right ( along with a multitude of other things that PGI hasn't, Hawken is soooooooooo much more polished......).

In Hawken there is a ranking system where you can only play on servers that match your rank, as you get better your rank increases and you can play on the higher skill level servers. Perfect system, starts all new players at a low rank so they can get used to the game, how it plays and practice against similarly ranked players. Once you've worked hard and got your rank up you can jump in with the more experienced and challenging players.

So, PLEASE, stop inflating ELO for new accounts, lower it, or zero it, or create a ranking system so they play against themselves and get time to learn and progress before handing them to the wolves....

[Rippthrough]

Jalik, on 18 September 2013 - 03:31 AM, said:

yeah might be, but without solid facts it's still guesswork.

He's high-elo, end of discussion.

[SenseiDeath]

I too have had a lot of 'fail to find match' Solo dropping at NA prime time.

Edited by XXxxDeathxxXX, 18 September 2013 - 06:08 AM.

[Jzaltheral]

ELO's was never intended for use in the way PGI is trying to use it - is it any wonder that it fails miserably?

[Roland]

Vilz is certainly among the better players in this game.

I think most of the better players tend to actually know who the other decent players are.

[MCXL]

Here comes the PGI: "High ELO is a small minority of the community, so it doesn't matter what they say."

[Carlos Danger]

I failed to find a match during my cadet bonus I must be Leet as well. Is there a secret handshake I get to learn?

[Jam the Bam]

Villz, on 18 September 2013 - 01:44 AM, said:

[DELETED CONTENT]

I wasn't trying to get at you but to be honest you are making a massive assumption, regardless of how good you are, that its your awesomeness that's causing you to not find matches.

If you are genuinely trying to file a report then lets try to actually do it accurately shall we?

Which is why I asked what time you did it at to see if it was in a low population period or something like that. There could be lots of reasons you were not finding a game. Would be useful if you actually tried to use other players to confirm it rather than simply stating the problem as fact with very little to back up your claim.

So try not to act surprised when people are sceptical of such a claim.

Edited by Destined, 18 September 2013 - 11:15 AM.
Quote Clean Up

[Matthew Craig]

We monitored the data throughout the day yesterday and made adjustments to maintain a reasonable average wait time, that said we suspect it is right that very high or very low elo players are probably suffering longer than usual wait times. Reason being that Elo distribution looks like a bell curve so naturally players in the middle of the curve have more players they can match against.

We're looking over the data today and will continue to make adjustments that try to maintain as much of the restriction while maintaining our goals for wait times.

Please feel free to post your feedback on how long you are willing to wait to find a good match, and potential failed to find a match. A quick note on that, the failed to find a match can be a good thing for the match maker e.g. say 48 players trickle into the matchmaker the buckets fill up in the order the players join, now there might be two good matches between them but both buckets have only part of the players they need (like playing a game of cards where you are holding each others cards). When the failed to find a match triggers everyone hits launch again and now the buckets can grab the right players. So bear in mind that it does introduce a dynamic that helps the match maker, that simply extending the timer, or altering ranges does not.

Interested to hear everyone's thoughts as we continue to tune.

[Boris Javorina]

Does "3 Minutes" sound unreasonable?

[TheMagician]

I have a difficult time finding matches while solo-queued. If I get into a group of 3-4 it is much easier.

In Dota 2, it was common to wait 4-5 minutes to find a match. So I'm willing to wait, but I'd like a good indicator like in Dota 2, what the matchmaker is doing.

[DragonsFire]

TheMagician, on 18 September 2013 - 08:07 AM, said:

I have a difficult time finding matches while solo-queued. If I get into a group of 3-4 it is much easier.

In Dota 2, it was common to wait 4-5 minutes to find a match. So I'm willing to wait, but I'd like a good indicator like in Dota 2, what the matchmaker is doing.

I couldn't agree more. I think people tend to be more willing and patient with waiting so long as they have an idea of what their current average wait time is. I know that you might not have the front end reporting in place currently but perhaps a functionality like this could be included for U.I. 2.0?

Edited by DragonsFire, 18 September 2013 - 08:33 AM.

[Five by Five]

If the failed to find match -> relaunch resets the buckets and helps matchmaker, then wouldn't a shorter time out of say 30 to 45 seconds be better?

If you are going to have to hit launch thrice to find a game, wouldn't you rather time out at 30 seconds, for a total wait of 90 to 120 seconds than time out at 180 seconds for a total wait of up 9 to 12 minutes!

[Matthew Craig]

Five by Five, on 18 September 2013 - 09:17 AM, said:

If the failed to find match -> relaunch resets the buckets and helps matchmaker, then wouldn't a shorter time out of say 30 to 45 seconds be better?

If you are going to have to hit launch thrice to find a game, wouldn't you rather time out at 30 seconds, for a total wait of 90 to 120 seconds than time out at 180 seconds for a total wait of up 9 to 12 minutes!

As we continue to evolve the match making algorithm it's more likely something we'd want to incorporate within the system such that it can internally reset buckets if needed to avoid this being something that needs to depend on user behaviour.
Something we've noticed with this recent test is that altering the ranges isn't having as big an impact as expected, more than anything though it's given us a lot of data that we can now work to make internal test scripts emulate such that we can feed it back into the match maker to make further adjustments to the algorithm it uses.

[StainlessSR]

From someone whom has a very middle of the road elo (I am fairly certain of this) your changes has undone the well balaceing of the matches that was seen just after the patch. Last night most games came down to 2 mechs on each side. No game I was in was an utter stomp. Today, it is right back to utter stomp after stomp. Please put it back to where you had it before as you have seamingly set it back to where it was pre-patch. To those whom are 1%ers, I am sorry that there isn't enough others to balance you. I am willing to wait 2-5 min for a balanced round if that is what it takes.

[Bront]

I don't mind waiting a bit (3 minute timeout seems fine), but why can't we also voluntarily cancel out of a search?

That said, I thought matchmaking was actually faster for me last night, but I assume my ELO is on the slightly higher end of average.

[Electron Junkie]

Unless High ELO = > 1.0 KD This quote sums it up. And my KD is only 1.20 so I highly doubt I am high ELO.

StainlessSR, on 18 September 2013 - 09:57 AM, said:

From someone whom has a very middle of the road elo (I am fairly certain of this) your changes has undone the well balaceing of the matches that was seen just after the patch. Last night most games came down to 2 mechs on each side. No game I was in was an utter stomp. Today, it is right back to utter stomp after stomp. Please put it back to where you had it before as you have seamingly set it back to where it was pre-patch. To those whom are 1%ers, I am sorry that there isn't enough others to balance you. I am willing to wait 2-5 min for a balanced round if that is what it takes.