38 replies to this topic

[Bartok]

I just purchased the Founders Program using Paypal, and Paypal says the transaction went through, however, the Payment Page back on MWO said that it rejected my payment. Who do I need to talk to, or what do I need to do to get this resolved? Paypal has the money, but this website doesn't think I have paid.

Thanks

[Icedpyre]

At least yours went through. All I keep getting, is the form wipes itself without telling me if it went through or not.

[PirateNixon]

I also had this issue. And my bank account shows the charge s pending.

[Vashts1985]

yeah same thing happened to me. paypal show the payment was cancelled by the seller.

[Torban]

For some reason I keep getting declined.

[dr cyanide]

My card keeps getting rejected since South Africa get auto flagged for fraud... gee THANKS paypal... and the terrible irony is that it was a pair of SA boys that created paypal...

[Cabal17]

I had that happen too, only my bank shows I was charged twice for it.

[Marick Stein]

Typical, some suit probably told the MWO people "yeah no problem we can handle the load". Now they are "well...... we didn't expect this much".

[Vashts1985]

playspan

[Mal]

Payment system keeps declining my card... I called the bank, and they don't even see an authorization attempt... =(

[Bartok]

Looking at Paypal now, it does show as cancelled, and entering the credit card directly, I get a declined message as well.

[Jhereg KnT]

tried two different credit cards... both declined...

[Lightfoot]

Yes. I tried to buy the Founders Pack with two different credit cards and Ultimate Pay tells me they are declined, but they are not and I can make purchases with them on any other website. I think you need a different or alternate payment method for when this one is bugged.

[Argent Hawk]

Same issue, just paypal accepts the money, playspan says it didnt go through, my bank shows the money out, then two minutes later I get an ATM reversal and the money back. Tried about 4 times now.

[CTec]

I had to try 2 different linked accounts via paypal to get it working.

[Joel47]

Same here. PayPal + 2 different credit cards, all declined. I'll try again this afternoon when the load is (hopefully) less.

[cipher]

I have a similar issue.

I tried to get the payment to go through both with the direct PayByCash CC transaction and the PayPal option. None of them work for the first few tries. However...

Later I was able to get one to go through with the PayByCash CC transaction. I got the withdraw on my account and everything looks like it works. Except...

Now I get a PayPal e-mail about the $120 that didn't go through, but the e-mail makes it look like my account will be charged for it. I check my PayPal account directly and it shows "Canceled" by the seller. So I assume it's ok since it's canceled and I won't be charged twice? A confirmation on this would be nice. Thanks.

Edited by cipher, 19 June 2012 - 10:07 AM.

[Jhereg KnT]

Tried with Firefox... worked fine..

[FuzzMonster]

Was trying this in chrome, wonder if I tried to quickly...

[Thaxxar]

I have tried via 4 browsers, many cards and 2 paypal accounts. The PlaySpan service is in a bad way it seems.
Hopefully by the end of the week they'll have themselves sorted out or I get to keep 120 dollars (childish and snarky on my part). This is frustrating.
Paypal wants to give them the money, they just don't want to take it.