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Elite Founders Pack "Upgraded Itself" to Legendary


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#1 Galen Brustar

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Posted 19 June 2012 - 10:57 AM

Hi,

I purchased the elite pack earlier, and about 30 minutes later received a 2nd email receipt that my card had been charged another $60 and the package upgraded from elite to legendary.

The website was pretty laggy when I made the purchase and I did look at both packs, but I only did the check out with the elite pack and definitely didn't try to mess with the order page 30 minutes later.

#2 Malk2651

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Posted 19 June 2012 - 11:30 AM

same here. looks like it charged me the $60 for the upgrade instead of for the elite pack. long as I get the proper stuff when the dust settles we'll call it square.

#3 Aaryn

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Posted 19 June 2012 - 11:38 AM

Same problem. I got two e-mails, one for "NONE to ELITE" and one for "ELITE to LEGENDARY". I don't have access to my card history at the moment, so I can't tell if I was charged twice.

If I was charged twice, I definitely want a refund (even if it means being downgraded to Elite).

#4 Ken Fury

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Posted 19 June 2012 - 01:00 PM

I got an answer to my email, its a know issue and they are working to resolve it.





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