Okay, I have the receipt number and everything. I was charged, for a 120USD Legendary pack, and got NO update on my profile, and was even BLOCKED from viewing my profile.
What's up with that? I want either the pack, or my money back. I can provide a receipt if necessary. I just don't want to have lost 120 dollars for nothing.
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[RESOLVED] Charged by paypal. Got no Founders pack
Started by Tezz LaCoil, Jun 19 2012 12:42 PM
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3 replies to this topic
#2
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- 29 posts
Member
Posted 19 June 2012 - 12:49 PM
This also happened to me.
There is even a chance that I've got duplicate purchases going to my name at the moment via both payment methods which I would like cleaned up.
Please Help!
There is even a chance that I've got duplicate purchases going to my name at the moment via both payment methods which I would like cleaned up.
Please Help!
#3
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- 32 posts
Member
Posted 20 June 2012 - 11:24 AM
who do we contact about billing issues? I tried contacting UltimatePay, but they indicated once they processed the payment it was a matter of getting in contact with "Mechwarrior Online"
#4
Posted 20 June 2012 - 02:08 PM
I called PayPal and Playspan twice - each kept passing me back off to the other. The end result was that PayPal put a 24 hour 'review' of the purchase. I asked that since I was on the phone with them right now could they just approve it, and the lady said no; I had to wait the 'usually in 24-hour' time frame.
It was right about the 24-hour mark when mine was (finally) approved, and I got my founder's icon and confirmation e-mail from MWO.
It was right about the 24-hour mark when mine was (finally) approved, and I got my founder's icon and confirmation e-mail from MWO.
Edited by Max Liao, 20 June 2012 - 02:09 PM.
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