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Free Mech Not Showing Up


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#1 Failcube

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Posted 18 April 2014 - 10:44 PM

Hey,

Scored the the 5 wins for free TDR 5-6 hours ago but it hasn't show up. I know there's a 15 min delay, but my fellow lancemates got theirs in that time range but for me, nadda. The challenge meter confirms it's 100% completed on the site so just wondering if other players are having same issue.

#2 Deathlike

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Posted 18 April 2014 - 11:02 PM

Play a match first to eat up the delay time.

Then log off and log back in. Usually that solves it. Worse comes to worse, just close MWO, then log back in.

Edit:
You may need to visit the challenge page - https://mwomercs.com...type=challenges

Edited by Deathlike, 18 April 2014 - 11:07 PM.


#3 Failcube

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Posted 18 April 2014 - 11:09 PM

View PostDeathlike, on 18 April 2014 - 11:02 PM, said:

Play a match first to eat up the delay time.

Then log off and log back in. Usually that solves it. Worse comes to worse, just close MWO, then log back in.

Edit:
You may need to visit the challenge page - https://mwomercs.com...type=challenges


Thanks. Just as I send it, the mech shows up. Go figure!

I had gone to challenge page and did the re-conn. I think it was just delayed.

#4 Gopi

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Posted 19 April 2014 - 11:13 AM

my thunderbolt getting delayed too for a very long time now

#5 Emo Duck

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Posted 19 April 2014 - 04:15 PM

I seem to be having a slightly different problem.

I've completed the challenge, and the game client says I've redeemed my prize, but instead of getting a new Thunderbolt, I got an extra empty mechbay. Now, I happen to already have each Thunderbolt variant by virtue of buying them in the Phoenix package, but I still feel a bit cheated.

#6 Precious

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Posted 19 April 2014 - 08:01 PM

View PostEmo Duck, on 19 April 2014 - 04:15 PM, said:

I seem to be having a slightly different problem.

I've completed the challenge, and the game client says I've redeemed my prize, but instead of getting a new Thunderbolt, I got an extra empty mechbay. Now, I happen to already have each Thunderbolt variant by virtue of buying them in the Phoenix package, but I still feel a bit cheated.

you got the 5s ,5ss and 9se, not a 9S .. try closing mwo and restarting it,thats what i ahd to do to get mine to show

Edited by Precious, 19 April 2014 - 08:02 PM.


#7 Deathlike

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Posted 19 April 2014 - 10:13 PM

View PostEmo Duck, on 19 April 2014 - 04:15 PM, said:

I seem to be having a slightly different problem.

I've completed the challenge, and the game client says I've redeemed my prize, but instead of getting a new Thunderbolt, I got an extra empty mechbay. Now, I happen to already have each Thunderbolt variant by virtue of buying them in the Phoenix package, but I still feel a bit cheated.


If you just get the mechbay, you need to log back out and and log back in. When you have full mechbays in the first place (before even getting the mechbay for the mech), two separate transactions occur. They are not simultaneous for whatever the reason.

Edited by Deathlike, 19 April 2014 - 10:13 PM.


#8 Wayreth

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Posted 20 April 2014 - 10:20 AM

View PostDeathlike, on 18 April 2014 - 11:02 PM, said:


You may need to visit the challenge page - https://mwomercs.com...type=challenges


That worked for me thanks for the link

#9 Zlobix

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Posted 21 April 2014 - 02:02 AM

Hi all, I still have not received a free Mech. I won a 5 times every day. What to do now?
I'm writing to you from Russia sorry for mistakes

Edited by Zlobix, 21 April 2014 - 02:05 AM.


#10 Ironwithin

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Posted 21 April 2014 - 02:19 AM

Try visiting the "Challenges" tab on your stats-page and log back into the game. Might be too late for it now, if so contact support.





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