Redshift2k5, on 13 July 2014 - 03:34 AM, said:
Time only goes BANKED if you receive it via a preorder pack or otherwise purchased on the website and not in-game.
Previously "free" premium time promos would also go banked but that was with the old redeem system, the last few times they gave a free day premium (such as to make up for time lost during server outages/instability) has been granted as active time, but this time was not "redeemed" or purchased on the website it was simply injected into the account.
Thanks for the clarification on this. I used the term redeemed because that's what the notification dialog says. If you were to log in after receiving anything injected into your account, you'll get a pop up that says redeeming items. Please check your inventory. The old system of logging into the website and entering a code to get a promotional item still exists. It's under your forum profile on the website. It's located on the navigation bar at the top and says simply redeem. The last time, that I'm aware of,it was used was for the Alienware hanging item give away.