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New Map Persistent Bug

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#1 Tezcatli

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Posted 03 October 2014 - 11:30 AM

The new map. The mech factory. Every time I drop on that map. The screen freezes up. The sounds still work and I can hear my weapons going off. This happens every time I drop on this particular map. I believe I made a similar post about this when it was on the PTS. I was hoping this was resolved or limited to that test.

#2 Tool Box

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Posted 03 October 2014 - 01:00 PM

YES! A friend of mine and I have also been having the same problem. PLEASE fix this.
I have to add though I didn't initially get this bug only started happening today.

Edited by Tool Box, 03 October 2014 - 01:02 PM.


#3 Tezcatli

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Posted 03 October 2014 - 03:24 PM

Yeah. I'm wondering if maybe the heavy use of lights and shadows on the map might not be a cause of it. But I've already tried lowest settings. It doesn't seem to make a difference. But if I rejoin the match, it doesn't do it again, then again the matches don't usually last long. So it's still possible.

My setup
X4 965 Processor 3.40 GHz.
6 gigs of ram.
Nividia GeForce GTX 650. Driver 344.11

#4 Tezcatli

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Posted 03 October 2014 - 03:41 PM

And now it happened on Alpine Peaks.

#5 LauLiao

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Posted 03 October 2014 - 03:44 PM

Huh... that's interesting. I was having an issue where every other time I dropped in the new map my frames would drop to 4-6 fps (basically unplayable, but not completely frozen). I dropped from DX11 to DX9 and haven't had a problem since.

#6 FIREKRAQUR

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Posted 03 October 2014 - 03:57 PM

I've been having the same problems. It's frustrating :/

#7 BossToss

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Posted 03 October 2014 - 08:50 PM

Same problem here. 2/3 times I join the new map I get the video freeze bug but audio is still there.

VERY frustrating.

HOTFIX Please

#8 GTRPrime

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Posted 03 October 2014 - 09:07 PM

This map needs to be taken out of rotation immediately because, every single time, literally without fail, I freeze. Half the team freezes. Being able to reconnect just to come back dead is absurd. This issue needs to be remedied immediately or the map needs to be taken out of rotation. I have not had a single clean match on this map since it launched. I am literally irate about this issue. Please take the map out of rotation until this bug is fixed.

#9 Ironwithin

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Posted 03 October 2014 - 10:03 PM

Try alt-tabbing out and back in again. It works for me.

#10 NextGame

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Posted 03 October 2014 - 11:00 PM

having same issue here, alt tabbing only rarely resolves it

#11 madcatmike

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Posted 04 October 2014 - 01:37 AM

Try posting your system specs too.
CPU / GPU / RAM / DX 9 or 11
Just saying something like, "DOESN'T WORK! FIX IT!" doesn't give anybody anything to work with.

Why do I say this? Reference this post (it's pinned too).

#12 King David Davion

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Posted 04 October 2014 - 02:35 AM

Yes i got the same problem too mostly on the new map but sometimes on other maps too. This bug pop out since the last big patch.

#13 Tool Box

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Posted 04 October 2014 - 02:24 PM

View PostIronwithin, on 03 October 2014 - 10:03 PM, said:

Try alt-tabbing out and back in again. It works for me.

I tried that many times it has not worked any of my freezes.

View Postmadcatmike, on 04 October 2014 - 01:37 AM, said:

Try posting your system specs too.
CPU / GPU / RAM / DX 9 or 11
Just saying something like, "DOESN'T WORK! FIX IT!" doesn't give anybody anything to work with.

Why do I say this? Reference this post (it's pinned too).

I have been running dx9 since i started the game usually I dont have an issue but i have recently.

#14 Omaha

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Posted 04 October 2014 - 03:00 PM

I think the min. reqs. for the game have been upped.

Core 2 Duo 2.66Ghz/X2 245e - 4GB RAM - 8800GT/HD5600 - 8GB - Driectx9

That new map produces ungodly slow fps issues for me during play. Then so do 2 or mechs all boating missles.

I know I know its a hard time for them as they are slapping out community warfare. But really optimization pass is needed. Or updated min reqs.

Because I understand that I may have to close uneeded processes, not a prob. But when I have to hella tweak settings (overclock or w/e) to run a smooth framerate, then min reqs need to be upped and published.

And yes, I have had this bug a few times, and crashes. But for me it's random.

Edited by Omaha, 04 October 2014 - 03:58 PM.


#15 Verkhne

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Posted 04 October 2014 - 09:30 PM

yeah this map is a piece of ****. Within one minute of game start same thing happens. Screen freezes. if you drop wrong in the wrong lance you are toast. (4770k and770gtx)

#16 Wilhelmtell

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Posted 04 October 2014 - 10:30 PM

Same issue here, Freeze / Crash to desktop (CTD)

(not working) Tried the following :-
- ran repair tool; tried deleting the map folder ; reset profiles
- uninstalling latest drivers and rolling back to previous drivers
- lowering in game settings to dx9 / medium : 'Particles, Enviroment, Effects'
- nvidia drivers tried: 344.11, 340.52

My PC spec: intel i5-2500k, 16gb ram, nvidia gtx 770, soundblaster z, samsung ssd 840 pro

Anything else to try?

Edited by Wilhelmtell, 04 October 2014 - 10:57 PM.


#17 tredmeister

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Posted 06 October 2014 - 07:45 AM

Screen also freezes on me every time on this map. It is also starting to happen occasionally on other maps too.
Alt/tabbing does work to restore the game for me. Usually it is just annoying. However, it happened the other day in a 12 man tournament match on Frozen City, and I died before I could get the game back up. Needless to say, I sat out the next two matches. :angry:

I'm on an old system, but still should be acceptable...
Windows 7 Ultimate 64-bit. DX9
AMD Phenom II 955 Processor, 3200 Mhz, Quad Core
8.00 GB RAM, 2 x NVIDIA GeForce 9800 GTX+
Nvidia Driver Version 320.49
In-Game Graphics set to Medium.

Edited by tredmeister, 06 October 2014 - 07:58 AM.


#18 Reno Blade

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Posted 06 October 2014 - 07:53 AM

I had a freeze once in about 10-15 games on that map.
CTRL+ALT+DEL to get windows in foreground and back (esc) into the game was enough for me.
But I have very few issues with the game since the beginning anyway.

#19 Redshift2k5

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Posted 06 October 2014 - 08:02 AM

I've yet to have any issues, and have not seen "half of the team disconnecting" as some people are alleging. Haven't seen more than one or two disco(and many of them reconnect) which is no different than any other map.

#20 Dawnstealer

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Posted 06 October 2014 - 08:15 AM

It seems specific to when I start on the left side. Must be a memory leak somewhere over there. I think it's the E5 starting point. I haven't noticed the problem in other start points.





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