13 replies to this topic

[Mochyn Pupur]

I'm trying to run the patcher to try and take out my Panthers and all that happens is that I hit "Patch" and the client shuts down!

Not quite working as expected?

[Alexander Garden]

Try right-clicking on your MechWarriorOnline.exe and selecting 'Run as Administrator'

[Lily from animove]

Alexander Garden, on 17 February 2015 - 12:27 PM, said:

Try right-clicking on your MechWarriorOnline.exe and selecting 'Run as Administrator'

Heyo, still not working, initial response of opening the patcher brings:



So I can choose to restore the program or wait for a response, in both cases it will continue and I can click "patch" but the downloadspeed is nearly nonexitent. like 13hours +

also choosing to wait for the programm is like serveal clicks and long waiting until it continues. to be able to click "patch" even

also, clicking restore brings up



which means that the transferconnection can not read data and the connection was softwarebased aborted by the hostcomputer.

cinfirming this makes em able to patch, but ass aid superslow.

Edited by Lily from animove, 17 February 2015 - 12:38 PM.

[Alexander Garden]

Okay, try applying the patches through the Repair Tool instead

[Deathlike]

Alexander Garden, on 17 February 2015 - 12:37 PM, said:

Okay, try applying the patches through the Repair Tool instead

That is a risky proposition, as that will require many downloads (as if you were downloading a new game) as a result.

I think there are some nodes that are choking under the weight of massive/multiple downloads...

[Lily from animove]

Alexander Garden, on 17 February 2015 - 12:37 PM, said:

Okay, try applying the patches through the Repair Tool instead

since 5 minutes



is that normal that starting takes so long? it seems we have some connection issues to the source (at least its at the step obtaining remote file stats)

and IP w can make tracert to?

Edited by Lily from animove, 17 February 2015 - 12:44 PM.

[Deathlike]

Lily from animove, on 17 February 2015 - 12:42 PM, said:

sicne 5 minutes


is that normal that starting takes so long? it seems we have some connection issues to the source (at elast its at the step obtainign remote file stats)

and IP w can make tracert to?

If it takes long to just download the manifest, just use task manager to end the program and then restart.

The problem is that the pipeline for just downloading can slow to a serious crawl and has been happening a bit for many patch days now.

[Lily from animove]

Deathlike, on 17 February 2015 - 12:44 PM, said:

If it takes long to just download the manifest, just use task manager to end the program and then restart.

The problem is that the pipeline for just downloading can slow to a serious crawl and has been happening a bit for many patch days now.

I never had it with any patch and its extremely unusual slow like this. I can't imagine this is normal because i usually patch exactly at this time and it never was that bad.

would be nice if alex just states: superlaod everythign slow, try again later. that we we would know everything is going to be fine or getting told something is clearly broken.

Edited by Lily from animove, 17 February 2015 - 12:50 PM.

[Alexander Garden]

There are a couple of distinct issues that pop up for some players every patch cycle, and we're trying to resolve each of them behind-the-scenes.
For now, these are the recommended steps:

Slow download speeds
Through your Start Menu, search for and run Internet Options
Click the Connections tab
Click the LAN Settings button
De-select the Automatically detect settings box

'Applying Patch' process appears to hang, or is slow
It definitely can be slow, but more often than not it will complete. For now, try to let it do its thing. We're working to speed this up.

'Downloading Install Base'
This usually occurs when our server provider has not updated the particular server node your patcher is accessing. For now I recommend closing down your patcher when this process begins.
Then, flush your DNS, and attempt the patch process again.

Flushing your DNS:
1. Press Windows key + R to open the Run window.
2. Type cmd and hit Enter.
3. In the command prompt window, type:
4. ipconfig /flushdns and hit Enter.

The patcher crashes when I open it or begin the patch process
First, try right-clicking on the MechWarriorOnline.exe and selecting 'Run as Administrator'
If the issue persists, try to apply the patch using the MWO Repair Tool instead.

[Deathlike]

Lily from animove, on 17 February 2015 - 12:45 PM, said:

I nver had it with any patch and its extremely unusual slow like this. I can't imagine this is normal because i usually patch exactly at this time and it never was that bad.

I'm used to it.

Patching itself isn't slow (well, the under the hood stuff takes a while longer than the download), but my patch day routine (to minimized the crashing) requires the Repair Tool to do its job well on patch day. It kinda sucks at it when the downloading speed is atrocious.

[Kodyn]

^Same as Lily, all my previous patches were smooth as butter, they broke something with this VOIP crap, I'd bet money.

[Mochyn Pupur]

OK, ran the patcher as recommended as the Administrator and worked perfectly - odd thing was, I run this account as Admin anyway, so it effectively meant I had to Admin run an Admin level account - - still it worked!

Many thanks for the fast response

Edited by PeppaPig, 17 February 2015 - 12:56 PM.

[Ismael]

Alexander Garden, on 17 February 2015 - 12:49 PM, said:

There are a couple of distinct issues that pop up for some players every patch cycle, and we're trying to resolve each of them behind-the-scenes.
For now, these are the recommended steps:

Slow download speeds
Through your Start Menu, search for and run Internet Options
Click the Connections tab
Click the LAN Settings button
De-select the Automatically detect settings box

'Applying Patch' process appears to hang, or is slow
It definitely can be slow, but more often than not it will complete. For now, try to let it do its thing. We're working to speed this up.

'Downloading Install Base'
This usually occurs when our server provider has not updated the particular server node your patcher is accessing. For now I recommend closing down your patcher when this process begins.
Then, flush your DNS, and attempt the patch process again.

Flushing your DNS:
1. Press Windows key + R to open the Run window.
2. Type cmd and hit Enter.
3. In the command prompt window, type:
4. ipconfig /flushdns and hit Enter.

The patcher crashes when I open it or begin the patch process
First, try right-clicking on the MechWarriorOnline.exe and selecting 'Run as Administrator'
If the issue persists, try to apply the patch using the MWO Repair Tool instead.

The procedure helps. Thanks for the fast response. But try to write software that is not full of bugs instead of helping through workaround. I noticed and posted this error 2 or 3 weeks ago but nothing happens. This is not the best way to get money from people for you f2p game!

[Lily from animove]

dns flush helped, getting like 0,4MB/second now and seems to be a stable speed.

thx for the fast help

Edited by Lily from animove, 17 February 2015 - 01:07 PM.