28 replies to this topic

[TheJs]

Same problem as decribed here, from orevious patch, Except it's like it's more frequent now, about 3/5 games I encounter the bug:
http://mwomercs.com/...90#entry4135290

Basically, disconnected from server before I can join the game.

[Alexander Garden]

Please submit a support ticket to technical@mwomercs.com with the subject heading "Patch 42 - Disconnecting".

I'll provide you with a custom user.cfg that will generate more detailed logging for us to diagnose when you hit those disconnects.

[PhoenixFire55]

lol whatever. Out of 15 people in our TS currently 13 are disconnecting at the start of EVERY SINGLE MATCH. Did you even test this "fix" at least once???

[Alexander Garden]

PhoenixFire55, on 03 March 2015 - 12:33 PM, said:

lol whatever. Out of 15 people in our TS currently 13 are disconnecting at the start of EVERY SINGLE MATCH. Did you even test this "fix" at least once???

Are they disconnecting or crashing?

We only rolled out crash fixes with today's patch. The disconnection issues are still very much high priority.

[Kinski Orlawisch]

LOL. CW game just crashed.....for ALL. 24 men crashed after 10min.

First game after patch. Crash.

Edited by Marc von der Heide, 03 March 2015 - 12:46 PM.

[Mild Monkey]

Same here. Crashing to DT without prior freeze or stutters. jsut back to DT without further note. It has gotten worse, Prior to patch I had this in 3 of 10 games, now 5 out of 6.

[Alexander Garden]

Damn. Can you send me the crashdump.dmp from your \Users\"your username"\Saved Games\Mechwarrior Online\ folder through a support ticket to technical@mwomercs.com?

Subject heading "Patch 42 - Crashing"

[Kinski Orlawisch]

My game didn t Crash. 15min Moonwalking...no locks...no damage...the game just disapeared....swallen up by a black hole.

[PhoenixFire55]

Alexander Garden, on 03 March 2015 - 12:35 PM, said:

Are they disconnecting or crashing?

We only rolled out crash fixes with today's patch. The disconnection issues are still very much high priority.

Those who connect crash. But yeah, they disconnect and can't get past login screen afterwards. I'll tell em to send tickets but I think they are mad enough to just go sleep, especially considering that they do crash if they connect and then can't rejoin in time because they can't connect back.

[Zenoah]

I'm as well....

Every game I try to load into I'm crashing...

Pop-up window:

CryEngine Error
FRead did not read expected number of byte from file, only 128 of 0 bytes read


Yes, I emailed my crashdump.dmp already....

[TheJs]

For me it mostly does not crash to desktop, just a "Disconnected from Server". But have also been crashed to Desktop, although much more infrequently. Crash to desktop just happened once today though.

Recently I have dropped with other people, and they report that in the games I disconnected, my name is on the team, but my mech name is not shown.

Alexander Garden, on 03 March 2015 - 12:06 PM, said:

Please submit a support ticket to technical@mwomercs.com with the subject heading "Patch 42 - Disconnecting".

I'll provide you with a custom user.cfg that will generate more detailed logging for us to diagnose when you hit those disconnects.

Ok, writing the support ticket now

[itiziDITKA]

Got a crash - didn't really crash to desktop, but after opening the task master and alt-tabbing, I was able to see this error message:



After clicking [OK], the game closed.

[Shadow Stryke]

Getting dropped back to desktop after entering logon info. No error messages and I have run repair tool twice now.

[windermere]

Same here, just sent email with crashdump file

[Beijing]

I'm experiencing this "Hanging in Connecting and returning to Mechlab after quite a while with message: Disconnected from game server" issue (no crash) regularly since Dec. 12th patch, which introduced CW.
It has gotten worse since Feb. 20th patch, as in I was not able to play one game.

[Lulz Kev]

I can't even connect to games since last patch. -.-

[OldManRae_IS]

MSV C++ Runtime Library

MWOClient.exe

r6030

-CRT not initialized



Been doing this all day long..................


Crash Dump sent

Edited by Dorian Rae, 08 March 2015 - 05:19 PM.

[cryonic]

Im getting similar issues -
about 1/3 of games are ok
1/3 the client disconnects from the server thru the game
1/3 the client hangs at the loading the map screen.

[Lulz Kev]

I've been able to get around my never ending "connecting" return to mech lab with disconnect error with a VPN.

Something is wrong.

[Beijing]

Hey DTF Kev, where are you located?

I'm located in southern Germany (Provider M-Net), also having the stuck in "connecting" issue and can't play a game since Feb 20.
I can confirm it is working again when using a VPN (Netherlands).

Edited by Beijing, 10 March 2015 - 11:29 AM.