22 replies to this topic

[Soldner726]

So I was away for a few days and when I came back MWO wont start. When I click the shortcut the MechWarrior Online logo pops up, closes, and the patcher doesn't open. I tried the repair tool and it crashes a few seconds after starting a scan. I tried running both as admin to no avail. I haven't downloaded the new patch because I was away when it was released so I don't think that is what's causing the problem. I also looked through the forums and I didn't see any posts about the game crashing this early, most were about crashing on the login screen or in-game.

[Krist Smith]

Soldner726, on 08 April 2015 - 01:03 PM, said:

So I was away for a few days and when I came back MWO wont start. When I click the shortcut the MechWarrior Online logo pops up, closes, and the patcher doesn't open. I tried the repair tool and it crashes a few seconds after starting a scan. I tried running both as admin to no avail. I haven't downloaded the new patch because I was away when it was released so I don't think that is what's causing the problem. I also looked through the forums and I didn't see any posts about the game crashing this early, most were about crashing on the login screen or in-game.

Hrm, this is a new one that didn't show up in our testing. Would you be able to provide me with the bootstrap patcher log? This file would be located in the MWO install location \Bin32\PatcherLogs directory. If you installed to the default location, that translates to here:

C:\Program Files\Piranha Games\MechWarrior Online\Bin32\PatcherLogs\bootstrap_patcher_log.txt

Or, if you have a 64-bit OS:

C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\PatcherLogs\bootstrap_patcher_log.txt

A copy/paste of the contents of that file would be very helpful in diagnosing the issue.

Oh, also, are you using the repair tool that comes with the game in the Bin32 directory, or are you using a version you downloaded separately? I ask because the downloaded stand-alone version no longer works correctly.

[Soldner726]

I am using the one that came with the download, it crashes right when it's scanning the first file, build_info_xvm.

Patch Log:
4/8/2015 5:37:16 PM - main - Config file: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg
4/8/2015 5:37:16 PM - main - Setting null proxy to False
4/8/2015 5:37:16 PM - main - Local patcher version: 31
4/8/2015 5:37:16 PM - main - Checking patch inventory.
4/8/2015 5:37:16 PM - main - Connecting for maintenance check.
4/8/2015 5:37:17 PM - main - Fetching patch inventory data..
4/8/2015 5:37:17 PM - main - Remote patcher version: 32
4/8/2015 5:37:17 PM - patch - Patch 1 of 1
4/8/2015 5:37:17 PM - main - Fetching update from server...
4/8/2015 5:37:17 PM - main - Downloading....
4/8/2015 5:37:17 PM - main - Found a file of the exact same size, so skipping the download.
4/8/2015 5:37:17 PM - main - Caught an exception somewhere in the patcher. Closing down...
4/8/2015 5:37:17 PM - main - Exception messages:
4/8/2015 5:37:17 PM - main - The type initializer for 'PatchUtil.PatchUtilities' threw an exception.
4/8/2015 5:37:17 PM - main - This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
4/8/2015 5:37:17 PM - main - Quit requested...

[Krist Smith]

Soldner726, on 08 April 2015 - 01:57 PM, said:

I am using the one that came with the download, it crashes right when it's scanning the first file, build_info_xvm. Patch Log: 4/8/2015 5:37:16 PM - main - Config file: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg 4/8/2015 5:37:16 PM - main - Setting null proxy to False 4/8/2015 5:37:16 PM - main - Local patcher version: 31 4/8/2015 5:37:16 PM - main - Checking patch inventory. 4/8/2015 5:37:16 PM - main - Connecting for maintenance check. 4/8/2015 5:37:17 PM - main - Fetching patch inventory data.. 4/8/2015 5:37:17 PM - main - Remote patcher version: 32 4/8/2015 5:37:17 PM - patch - Patch 1 of 1 4/8/2015 5:37:17 PM - main - Fetching update from server... 4/8/2015 5:37:17 PM - main - Downloading.... 4/8/2015 5:37:17 PM - main - Found a file of the exact same size, so skipping the download. 4/8/2015 5:37:17 PM - main - Caught an exception somewhere in the patcher. Closing down... 4/8/2015 5:37:17 PM - main - Exception messages: 4/8/2015 5:37:17 PM - main - The type initializer for 'PatchUtil.PatchUtilities' threw an exception. 4/8/2015 5:37:17 PM - main - This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms. 4/8/2015 5:37:17 PM - main - Quit requested...

Wow, that's brand-new to me, never seen it before. Fortunately Google came to the rescue, Microsoft has a hotfix for this:
http://support.micro...en-us/kb/935434

Please go to the "Resolution" section and download and apply the hotfix. Let me know if it helps. If so, we'll add this to the knowledge base.

[Soldner726]

I followed the link in the Resolution section and it took me to a page informing me the archive has been retired. I'll try to find the hotfix somewhere else.

[Krist Smith]

Soldner726, on 08 April 2015 - 02:09 PM, said:

I followed the link in the Resolution section and it took me to a page informing me the archive has been retired. I'll try to find the hotfix somewhere else.

Oh, dang, I should have tried the download link. Sorry. I'll also seek out a proper download, but unless it's directly from Microsoft, I don't think it's trustworthy. Maybe, since that page claims it's a .NET Framework issue (which makes total sense), then maybe the .NET repair tool might help:
http://www.microsoft...s.aspx?id=30135

(This time I did download it and can confirm that the link still works.)

[Soldner726]

Thanks, I will try it. I am gonna try a few other fixes and I will update when I can in case someone else has this issue. I have to go somewhere in a while so it might be later tonight.

[Krist Smith]

Soldner726, on 08 April 2015 - 02:22 PM, said:

Thanks, I will try it. I am gonna try a few other fixes and I will update when I can in case someone else has this issue. I have to go somewhere in a while so it might be later tonight.

Thank you very much. It would be immensely helpful to get this into the knowledge base.

[Soldner726]

Working. Fix was to disable FIPS, which was causing problems. Not sure how it got turned on, possibly when I updated .NET framework right before leaving.

Step by Step:
Open the Run program (windows + r)

Run "regedit"

Follow the path: HKLM_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy

Change "enabled" to 0, you might have two or three files in this folder make sure it is the REG_DWORD type file.

[Krist Smith]

Thanks. I saw that posted as a possible solution, was just hoping that there'd be a less technical solution in case a user gets this problem and is less computer savvy. But, it is what it is.

Thanks again for reporting back. I'll make sure our CSR team is made aware.

[Caltrop]

I having a similar problem... only no logo... tried running as admin too.

Only my path is not the one you listed. Mine is:

C:\Games\Piranha Games\MechWarrior Online\Bin32\PatcherLogs

Set by windows I guess?

4/7/2015 10:31:56 PM - main - Config file: C:\Games\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg
4/7/2015 10:31:56 PM - main - Setting null proxy to False
4/7/2015 10:31:56 PM - main - Local patcher version: 32
4/7/2015 10:31:56 PM - main - Checking patch inventory.
4/7/2015 10:31:56 PM - main - Connecting for maintenance check.
4/7/2015 10:31:56 PM - main - Fetching patch inventory data..
4/7/2015 10:31:56 PM - main - Remote patcher version: 32
4/7/2015 10:31:56 PM - main - Already up-to-date

Worked fine last night... tried the fix and didn't work... was already set to 0... what now?

[Caltrop]

Did a complete uninstall/re-install last night... works fine now.

[Krist Smith]

Caltrop, on 08 April 2015 - 06:20 PM, said:

I having a similar problem... only no logo... tried running as admin too. Only my path is not the one you listed. Mine is: C:\Games\Piranha Games\MechWarrior Online\Bin32\PatcherLogs Set by windows I guess? 4/7/2015 10:31:56 PM - main - Config file: C:\Games\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg 4/7/2015 10:31:56 PM - main - Setting null proxy to False 4/7/2015 10:31:56 PM - main - Local patcher version: 32 4/7/2015 10:31:56 PM - main - Checking patch inventory. 4/7/2015 10:31:56 PM - main - Connecting for maintenance check. 4/7/2015 10:31:56 PM - main - Fetching patch inventory data.. 4/7/2015 10:31:56 PM - main - Remote patcher version: 32 4/7/2015 10:31:56 PM - main - Already up-to-date Worked fine last night... tried the fix and didn't work... was already set to 0... what now?

It looks like you're not having any issues with the bootstrap patcher. Can you check the frontend_patcher_logs.txt file? Same directory, so the file you're looking for is:

C:\Games\Piranha Games\MechWarrior Online\Bin32\PatcherLogs\frontend_patcher_logs.txt

If you see anything in there with the word "exception", copy n' paste all the lines around it. If you can't identify anything that looks odd, then the last 10-15 lines in the file should suffice.

Also, check that PatcherLogs directory for any file that starts with "crashLog", and see if it was created since you've had this problem. If so, please post its contents.

Thanks.

Caltrop, on 09 April 2015 - 10:53 AM, said:

Did a complete uninstall/re-install last night... works fine now.

Dang, guess I was too late to help, sorry.

[Rafman]

I have this log, can you help me?

2015-04-10 16:07:04 - main - Config file: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg
2015-04-10 16:07:04 - main - Setting null proxy to False
2015-04-10 16:07:04 - main - Local patcher version: 19
2015-04-10 16:07:04 - main - Checking patch inventory.
2015-04-10 16:07:04 - main - Connecting for maintenance check.
2015-04-10 16:07:46 - main - Caught exception in checkServerPatchInventory(): Impossible de se connecter au serveur distant
2015-04-10 16:07:51 - main - Caught an exception somewhere in the patcher. Closing down...
2015-04-10 16:07:51 - main - Exception messages:
2015-04-10 16:07:51 - main - Caught an error while checking for the patch inventory in doInitiation().
2015-04-10 16:07:51 - main - Error checking for maintenance.
2015-04-10 16:07:51 - main - Impossible de se connecter au serveur distant
2015-04-10 16:07:51 - main - Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu 24.200.120.17:80
2015-04-10 16:07:51 - main - Quit requested...

[Krist Smith]

Rafman, on 10 April 2015 - 12:13 PM, said:

I have this log, can you help me?

2015-04-10 16:07:04 - main - Config file: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg
2015-04-10 16:07:04 - main - Setting null proxy to False
2015-04-10 16:07:04 - main - Local patcher version: 19
2015-04-10 16:07:04 - main - Checking patch inventory.
2015-04-10 16:07:04 - main - Connecting for maintenance check.
2015-04-10 16:07:46 - main - Caught exception in checkServerPatchInventory(): Impossible de se connecter au serveur distant
2015-04-10 16:07:51 - main - Caught an exception somewhere in the patcher. Closing down...
2015-04-10 16:07:51 - main - Exception messages:
2015-04-10 16:07:51 - main - Caught an error while checking for the patch inventory in doInitiation().
2015-04-10 16:07:51 - main - Error checking for maintenance.
2015-04-10 16:07:51 - main - Impossible de se connecter au serveur distant
2015-04-10 16:07:51 - main - Une tentative de connexion a échoué car le parti connecté n’a pas répondu convenablement au-delà d’une certaine durée ou une connexion établie a échoué car l’hôte de connexion n’a pas répondu 24.200.120.17:80
2015-04-10 16:07:51 - main - Quit requested...

I'm not all that great at French, but it looks like it's having trouble connecting to the server. Not entirely sure why...

[RustyBolts]

Similar problem here. I usually run 64, but it wont let me download that one. It keeps making me download the 32. Here is the bootstrap for 32.


4/10/2015 5:06:26 PM - main - Config file: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg
4/10/2015 5:06:26 PM - main - Setting null proxy to False
4/10/2015 5:06:26 PM - main - Local patcher version: 32
4/10/2015 5:06:26 PM - main - Checking patch inventory.
4/10/2015 5:06:26 PM - main - Connecting for maintenance check.
4/10/2015 5:06:26 PM - main - Fetching patch inventory data..
4/10/2015 5:06:26 PM - main - Remote patcher version: 32
4/10/2015 5:06:26 PM - main - Already up-to-date

Here is the front end log.
4/10/2015 5:42:45 PM - main - Config file: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg
4/10/2015 5:42:45 PM - main - Setting null proxy to False
4/10/2015 5:42:45 PM - main - Version could not be determined (likely due to a non-existent version dll). Assuming version 0.
4/10/2015 5:42:45 PM - main - Local frontend version: 0
4/10/2015 5:42:45 PM - main - Checking patch inventory.
4/10/2015 5:42:45 PM - main - Connecting for maintenance check.
4/10/2015 5:42:45 PM - main - Fetching patch inventory data..
4/10/2015 5:42:45 PM - main - At version 0. Will apply ZTN patch to get fully updated.
4/10/2015 5:42:54 PM - patch - Install Base
4/10/2015 5:42:54 PM - main - Fetching update from server...
4/10/2015 5:42:54 PM - main - Downloading....




Also, I ran a compatibility test and this is what I got.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Exception: determineBaseParams failed to find BinXY dir!?
at PatchBot.PatchBot.determineBaseParams()
at PatchBot.PatchBot..ctor(EPatchType patchType, EPatchTarget patchTarget)
at BootstrapPatcher.BootstrapPatcherForm.startBootstrapPatch()
at BootstrapPatcher.BootstrapPatcherForm.BootstrapPatcherForm_Load(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
MechWarriorOnline
Assembly Version: 1.3.3.0
Win32 Version: 1.3.3.0
CodeBase: file:///C:/Program%20Files%20(x86)/Piranha%20Games/MechWarrior%20Online/Bin32/MechWarriorOnline.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34238 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Edited by RustyBolts, 10 April 2015 - 01:46 PM.

[Krist Smith]

RustyBolts, on 10 April 2015 - 01:41 PM, said:

Similar problem here. I usually run 64, but it wont let me download that one. It keeps making me download the 32. Here is the bootstrap for 32. 4/10/2015 5:06:26 PM - main - Config file: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg 4/10/2015 5:06:26 PM - main - Setting null proxy to False 4/10/2015 5:06:26 PM - main - Local patcher version: 32 4/10/2015 5:06:26 PM - main - Checking patch inventory. 4/10/2015 5:06:26 PM - main - Connecting for maintenance check. 4/10/2015 5:06:26 PM - main - Fetching patch inventory data.. 4/10/2015 5:06:26 PM - main - Remote patcher version: 32 4/10/2015 5:06:26 PM - main - Already up-to-date Here is the front end log. 4/10/2015 5:42:45 PM - main - Config file: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Bin32\PatchBot.cfg 4/10/2015 5:42:45 PM - main - Setting null proxy to False 4/10/2015 5:42:45 PM - main - Version could not be determined (likely due to a non-existent version dll). Assuming version 0. 4/10/2015 5:42:45 PM - main - Local frontend version: 0 4/10/2015 5:42:45 PM - main - Checking patch inventory. 4/10/2015 5:42:45 PM - main - Connecting for maintenance check. 4/10/2015 5:42:45 PM - main - Fetching patch inventory data.. 4/10/2015 5:42:45 PM - main - At version 0. Will apply ZTN patch to get fully updated. 4/10/2015 5:42:54 PM - patch - Install Base 4/10/2015 5:42:54 PM - main - Fetching update from server... 4/10/2015 5:42:54 PM - main - Downloading.... Also, I ran a compatibility test and this is what I got. See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.Exception: determineBaseParams failed to find BinXY dir!? at PatchBot.PatchBot.determineBaseParams() at PatchBot.PatchBot..ctor(EPatchType patchType, EPatchTarget patchTarget) at BootstrapPatcher.BootstrapPatcherForm.startBootstrapPatch() at BootstrapPatcher.BootstrapPatcherForm.BootstrapPatcherForm_Load(Object sender, EventArgs e) at System.Windows.Forms.Form.OnLoad(EventArgs e) at System.Windows.Forms.Form.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ScrollableControl.WndProc(Message& m) at System.Windows.Forms.ContainerControl.WndProc(Message& m) at System.Windows.Forms.Form.WmShowWindow(Message& m) at System.Windows.Forms.Form.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ************** Loaded Assemblies ************** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll ---------------------------------------- MechWarriorOnline Assembly Version: 1.3.3.0 Win32 Version: 1.3.3.0 CodeBase: file:///C:/Program%20Files%20(x86)/Piranha%20Games/MechWarrior%20Online/Bin32/MechWarriorOnline.exe ---------------------------------------- System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- System Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.34238 built by: FX452RTMGDR CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.34209 built by: FX452RTMGDR CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll ---------------------------------------- System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.0.30319.34234 built by: FX452RTMGDR CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- ************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: <configuration> <system.windows.forms jitDebugging="true" /> </configuration> When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box.

Looks like an incomplete patch for some reason. Can you first ensure you have enough space on your drive to patch (around 3 or 4 GB should suffice) and then try running the Repair Tool (ensure it's running as admin).

[RustyBolts]

Krist, GB is not a problem since I have way more than 4 GB available. There is hardly anything on this computer since I use it for games only.

It let me switch to 64 bit. I ran the repair tool and it had a lot of mismatches that needed fixed. The repair tool didn't finish though; it had an error that caused it to close when it got to this file:
"Downloading file: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Game\norn.pak"

I thought I would re-launch and try the repair tool again, but the "patch" button was replaced with the "play" button. When I clicked on the play, I got an error saying that there was a missing pak and it told me to run the repair tool.

The repair tool stopped again with the same error on this file.
Downloading file: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Game\steiner.pak

I am currently running it again right now. All runs have been as admin.

[RustyBolts]

Update: After the 3rd repair tool run it let me finally launch the game. Now lets see if I can stay Connected to the MWO server.

[Krist Smith]

RustyBolts, on 10 April 2015 - 03:04 PM, said:

Krist, GB is not a problem since I have way more than 4 GB available. There is hardly anything on this computer since I use it for games only. It let me switch to 64 bit. I ran the repair tool and it had a lot of mismatches that needed fixed. The repair tool didn't finish though; it had an error that caused it to close when it got to this file: "Downloading file: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Game\norn.pak" I thought I would re-launch and try the repair tool again, but the "patch" button was replaced with the "play" button. When I clicked on the play, I got an error saying that there was a missing pak and it told me to run the repair tool. The repair tool stopped again with the same error on this file. Downloading file: C:\Program Files (x86)\Piranha Games\MechWarrior Online\Game\steiner.pak I am currently running it again right now. All runs have been as admin.

Glad to hear things are working a bit better now, although I'm surprised that you had so much trouble with the Repair Tool. You're using the one that shipped with the game, right? (As opposed to the old one that was a stand-alone download).

Also, please don't take offense to my asking simple things (like disk space and the above repair tool question), there's a wide range of skill levels among players, and I always have to cover the bases, I hope you understand.