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Server Outage Update - Services Restored


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#21 TELEFORCE

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Posted 02 November 2015 - 03:53 PM

Did someone forget to call before digging? :ph34r:

#22 H A S T A

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Posted 02 November 2015 - 03:56 PM

server connection lost here.. ping was high in match before. but average 70-80ms, normally 8 to 13ms..

network error occured now trying to connect

fonctionnal again..

#23 -Ramrod-

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Posted 02 November 2015 - 03:57 PM

European servers down? Option is blacked out.

#24 Alexander Garden

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Posted 02 November 2015 - 04:01 PM

European servers are still down, unfortunately.

North America and Oceanic are online, but connections are still unstable.

#25 Kshat

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Posted 02 November 2015 - 04:05 PM

Okay, the NA-servers are - at least for me - unplayable. Warping mechs, ping doubling on occasion, shots won't register. Okay, I would do halfway okay by using homing rockets. But that is boring, I don't want to use this stuff. And I don't want to be forced to use it.
But hey, we got other servers, right?
So, EU servers... wat, completely down? Must have been a veeery long cable they are trying to repair.

oceanic servers are unplayable for me since my provider uses to route my traffic to these servers via Hongkong and somewhere in the process, my ping jumps up several magnitudes (roughly 300ms), resulting in a whopping 400ms latency.

Could you at least let the event last a day longer until the problems are fixed?

#26 Cranky Puppy

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Posted 02 November 2015 - 04:16 PM

I BLAME NORTH KOREA...OR CHINA...OR A DISGRUNTLED MECHWARRIOR THAT DECIDED TO HACK YOUR SYSTEM.
YES I KNOW IT IS IN ALL CAPS!!!!


By the way...we need UNIT COFFERS to be worked out and used in the game, we want to buy an OVERLORD egg shaped dropship.

Also a 16 Weapon ATLAS is still needed...more guns is good for the ATLAS. Bring back the glory of the "King of the Battlefield".

Good job with the Sale I like my ONE SHOT CAMO.

Edited by Cranky Puppy, 02 November 2015 - 04:17 PM.


#27 Rededevil

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Posted 02 November 2015 - 04:39 PM

Great to have the extra day on the tournament, of course, that does nothing for the premium time I won't be using tonight ...

#28 Alexander Garden

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Posted 02 November 2015 - 04:54 PM

We will be injecting 24 hours of Active Premium Time into all player accounts that had Premium Time running at the time of the server outage at ~9 AM PST this morning (5 PM UTC).
This 24 hours of Active PT won't activate until you log-in (once it has been injected).
This injection of 24 hours PT will only occur for players who had Active PT at the time of this morning's outage.

The injection is currently set to occur during tomorrow's patch downtime (10AM PST / 6PM UTC).

The Trick or Treat event has been extended 24 hours past its original end time. It will now end November 3rd at 10 AM PST (6PM UTC), just before we go down for patch maintenance.

#29 Helsbane

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Posted 02 November 2015 - 05:11 PM

View PostAlexander Garden, on 02 November 2015 - 04:54 PM, said:

We will be injecting 24 hours of Active Premium Time into all player accounts that had Premium Time running at the time of the server outage at ~9 AM PST this morning (5 PM UTC).
This 24 hours of Active PT won't activate until you log-in (once it has been injected).
This injection of 24 hours PT will only occur for players who had Active PT at the time of this morning's outage.

The injection is currently set to occur during tomorrow's patch downtime (10AM PST / 6PM UTC).

The Trick or Treat event has been extended 24 hours past its original end time. It will now end November 3rd at 10 AM PST (6PM UTC), just before we go down for patch maintenance.


Given the state of the servers right now, the event should get 48 hours instead of 24. The lag has been horrible, and things are only slowly becoming really playable. Plus the CW side still isn't working right, and that's 50 chances locked up for a lot of us.

#30 -Ramrod-

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Posted 02 November 2015 - 05:25 PM

Yes please the event needs to be extended a few days at least.

#31 NocturnalBeast

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Posted 02 November 2015 - 05:31 PM

View PostSparkymarkyp, on 02 November 2015 - 02:56 PM, said:

Free Warhammer's for all effected!!! :wub:


It is "affected", but good idea nonetheless.

#32 EOD Operator

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Posted 02 November 2015 - 05:57 PM

Very cool of you PGI. Kudos.

#33 spectralthundr

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Posted 02 November 2015 - 07:01 PM

Thank you for adding in the missed premium time. Appreciate it.

#34 Volt Corsair

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Posted 02 November 2015 - 07:03 PM

Can I be the guys that recommends the grand prize be given to anyone who's put in a match if the issue isn't resolved before the patch? I wish to be that guy....

#35 RjBass3

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Posted 02 November 2015 - 07:08 PM

View PostSonny Black, on 02 November 2015 - 02:55 PM, said:

I say its Alien Space Bats!


No no no, it's Space ******


Edited by RjBass3, 02 November 2015 - 07:13 PM.


#36 Kai Allard Liao

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Posted 02 November 2015 - 08:52 PM

The Extension is nice.

I thought i can try CW for the Grand Prize, after 75miss from Pug-Games-Buttons but my Problem is to find a CW-Match. It needs 30-60 min, till one single CW Match starts...

#37 El Bandito

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Posted 02 November 2015 - 09:11 PM

We should all get a PT due to this. :mellow:

#38 Fiona Marshe Pureborn

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Posted 02 November 2015 - 09:22 PM

The event extension is welcome.

I can hopefully get a decent run tonight (missed a lot of play time over the weekend due to issues).

#39 Jeffrey Wilder

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Posted 02 November 2015 - 11:24 PM

View PostCranky Puppy, on 02 November 2015 - 04:16 PM, said:

Good job with the Sale I like my ONE SHOT CAMO.


Damn, just missed the sale.

#40 Ultragen

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Posted 02 November 2015 - 11:37 PM

Although I appreciate the extension of the premium time, the extension of the event would have no effect on me. I was anticipating to play yesterday to get some more chances for the TBR but with the outage, yesterday's game was cancelled and today, the event will be off, as soon as I return from work :'(

Anyway, thank you PGI for the extra MC and cbills I managed to get from the event, free is always welcome even if it is small.





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