6 replies to this topic

[Berkut]

So I bought a new laptop since I am travelling a lot now, and wanted to play games while I was away. Nice machine, and no problems with it.

Had MWO installed, and was playing regularly on it. Then at some point maybe a week ago, it just stopped working. I would get to the login screen, put in my PW, click Login, then I would brielfy get the "Connecting..." graphic, then a black screen and a couple seconds later the cursor would appear, which I could move around, but not do anything else.

I can kill the process by right click on the taskbar.

Now, this happened pretty much out of nowhere. It *might* have been associated with the pre-Kodiak patch, but I can't be sure since when I am at home I play on the home PC anyway.

I tried a lot of stuff. I re-downloaded the various flavors of DX executables that I've seen recommeneded. I re-downloaded the Visual C++ runtimes. I deleted MWO from my laptop, and re-installed from scratch, this time using the Steam version.

Updated graphics card, tried turning off Nvidia GForce Experience.

Tried changing the

r_DXVersion="DX9"

in the game.cfg file from DX11 to AUTO to DX9. Made no difference.

Tried deleting the shader directory, no difference.

Same result every time.

There are some error messages in the Omicron log file, but i am not sure what they are telling me:


<20:27:44> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
<20:27:44> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureLodRatio' is not missing in default
<20:27:44> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
<20:27:44> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'sys_spec_Quality' is not missing in default
<20:27:44> [Error] Error: ConsoleVariableGroup 'sys_spec_environment' key 'e_TerrainTextureStreamingPoolItemsNum' is not missing in default
<20:27:44> [Error] Error: ConsoleVariableGroup 'sys_spec_objectdetail' key 'e_LodRatio' is not missing in default
<20:27:44> [Error] Error: ConsoleVariableGroup 'sys_spec_objectdetail' key 'e_LodRatio' is not missing in default
<20:27:44> [Error] Error: ConsoleVariableGroup 'sys_spec_objectdetail' key 'e_LodRatio' is not missing in default
<20:27:44> [Error] Error: ConsoleVariableGroup 'sys_spec_objectdetail' key 'e_LodRatio' is not missing in default
<20:27:44> [Error] Error: ConsoleVariableGroup 'sys_spec_postprocessing' key 'r_UseEdgeAA' is not missing in default
<20:27:44> Windows 64 bit (build 6.2.9200)
<20:27:44> System language: English
<20:27:44> Windows Directory: "C:\WINDOWS"
<20:27:44> Prerequisites...
<20:27:44> * Installation of KB940105 hotfix required: no! (either not needed or already installed)
<20:27:44> Local time is 20:27:44 05/18/16, system running for 1 minutes
<20:27:44> 16202MB physical memory installed, 14001MB available, 134217727MB virtual memory installed, 13 percent of memory in use
<20:27:44> PageFile usage: 45MB, Working Set: 56MB, Peak PageFile usage: 46MB,
<20:27:44> Current display mode is 1920x1080x32, (Unknown graphics card)
<20:27:44> Japanese keyboard and 16+ button mouse installed
<20:27:44> --------------------------------------------------------------------------------
<20:27:44> Stream Engine Initialization
<20:27:44> GameName: MechWarrior Online (64 bit)
<20:27:44> BuildTime: May 13 2016 17:25:08
<20:27:44> Logging video adapters:
<20:27:45> - NVIDIA GeForce GTX 970M (vendor = 0x10de, device = 0x13d8)
<20:27:45> - Adapter index: 0
<20:27:45> - Dedicated video memory: 2988 MB
<20:27:45> - Feature level: DX11 (SM 5.0)
<20:27:45> - Displays connected: yes
<20:27:45> - Suitable rendering device: yes
<20:27:45> - Intel® HD Graphics 530 (vendor = 0x8086, device = 0x191b)
<20:27:45> - Adapter index: 1
<20:27:45> - Dedicated video memory: 128 MB
<20:27:45> - Feature level: DX11 (SM 5.0)
<20:27:45> - Displays connected: no
<20:27:45> - Suitable rendering device: no
<20:27:45> - Microsoft Basic Render Driver (vendor = 0x1414, device = 0x008c)
<20:27:45> - Adapter index: 2
<20:27:45> - Dedicated video memory: 0 MB
<20:27:45> - Feature level: DX11 (SM 5.0)
<20:27:45> - Displays connected: no
<20:27:45> - Suitable rendering device: no
<20:27:45> Windows Error Reporting is enabled setting exception handler
<20:27:45> Font initialization
<20:27:45> Physics initialization
<20:27:45> Sound initialization
<20:27:45> <Sound> Initializing AudioDevice now!
<20:27:45> <Sound> Initialize FMOD with dynamic memory callbacks
<20:27:45> <Sound> Starting to initialize Windows Audio Session API output!
<20:27:45> <Sound> Playback drivers found: 2
<20:27:45> <Sound> Available playback drivers:
1. Speakers (Realtek High Definition Audio)
2. Realtek Digital Output (Realtek High Definition Audio)
<20:27:45> <Sound> FmodEx-AudioDevice: Now running on driver: Speakers (Realtek High Definition Audio)
<20:27:45> <Sound> Record drivers found: 1
<20:27:45> <Sound> Available record drivers:
1. Microphone (Realtek High Definition Audio)
<20:27:45> <Sound> Record config is set to autodetect using record driver 0
<20:27:45> <Sound> Using speaker mode: FMOD_SPEAKERMODE_STEREO
<20:27:45> <Sound> Initializing FMOD-EX now!
<20:27:45> <Sound> Initialized FMOD-EX
<20:27:45> <Sound> Using FMOD version: 00044211 and internal 00044211!
<20:27:45> <Sound> Initializing SoundSystem now!
<20:27:45> Renderer initialization
<20:27:45> [Error] Failed to create stereo device
<20:27:45> [Error] NVAPI: Unable to get SLI state (-113)
<20:27:45> used GeomInstancingThreshold is 8
<20:27:45> Localized language content(english) not available or modified from the original installation.
<20:27:45> Localized language content(english) not available or modified from the original installation.
<20:27:45> Network initialization
<20:27:45> [net] using iocp socket io management
<20:27:45> network hostname: DESKTOP-V8L8POQ
<20:27:45> ip:xxxxxxxxxxx
<20:27:45> [Network Version]: RELEASE PURE CLIENT
<20:27:46> MovieSystem initialization
<20:27:46> Console initialization
<20:27:46> Time initialization
<20:27:46> Input initialization
<20:27:46> AI initialization
<20:27:46> Initializing Animation System
<20:27:46> Initializing 3D Engine
<20:27:46> Initializing default materials...
<20:27:46> Script System Initialization
<20:27:46> Entity system initialization
<20:27:46> Initializing AI System
<20:27:48> [PlayerProfiles] Login of user 'xxxxx' successful.
<20:27:48> [PlayerProfiles] Found 2 profiles.
<20:27:48> Profile 0 : 'Berkut'
<20:27:48> Profile 1 : 'default'
<20:27:50> TrackIRManager: DLL Location key not present
<20:27:50> TrackIRManager: Error initializing NPClient interface!! (Err: 4)
<20:27:50> TrackIRManager: Error registering window handle!!
<20:27:50> TrackIRManager: Error querying NaturalPoint software version!!
<20:27:50> TrackIRManager: Error stopping cursor
<20:27:50> TrackIRManager: Error starting data transmission
<20:27:50> [Error] <Flash> Error: Second parameter of Object.registerClass(ButtonCommonObject, undefined) should be function or null [0.0000]
<20:27:50> [Error] <Flash> Error: Second parameter of Object.registerClass(ButtonCommonObject, undefined) should be function or null [0.0000]
<20:27:50> [Error] <Flash> Error: Second parameter of Object.registerClass(UINumericStepperTiny, undefined) should be function or null [0.0000]
<20:27:50> [Error] <Flash> Error: Second parameter of Object.registerClass(UINumericStepperSmall, undefined) should be function or null [0.0000]
<20:27:50> [Error] <Flash> Error: Second parameter of Object.registerClass(UINumericStepper, undefined) should be function or null [0.0000]
<20:27:50> [Error] <Flash> Error: Second parameter of Object.registerClass(UINumericStepperTiny, undefined) should be function or null [0.0000]
<20:27:50> [Error] <Flash> Error: Second parameter of Object.registerClass(UINumericStepperSmall, undefined) should be function or null [0.0000]
<20:27:50> [Error] <Flash> Error: Second parameter of Object.registerClass(UINumericStepper, undefined) should be function or null [0.0000]
<20:27:50> [Error] <Flash> Error: Second parameter of Object.registerClass(UINumericStepperTiny, undefined) should be function or null [0.0000]
<20:27:50> [Error] <Flash> Error: Second parameter of Object.registerClass(UINumericStepperSmall, undefined) should be function or null [0.0000]
<20:27:50> [Error] <Flash> Error: Second parameter of Object.registerClass(UINumericStepper, undefined) should be function or null [0.0000]
<20:27:50> Patch Complete Received
<20:27:50> [Warning] Unknown command: steam
<20:28:08> [GameProfiles]: Successfully activated profile 'xxx' for user 'Berkut'
<20:28:09> sv_gamerules = mechlab []
<20:28:09> ============================ Loading level mechlab ============================
<20:28:12> ======== mechlab is loaded in 3.7 sec ========
<20:28:36> [Error] <Flash> Import error: GFxResource 'UILabelCCW' is not exported from movie '.\UILabel.swf' [41.4683]
<20:28:38> [Error] <Flash> Import error: GFxResource 'mcSelectionIndicatorOFF' is not exported from movie '..\UISelectionIndicator.swf' [41.4683]
<20:28:38> [Error] <Flash> Import error: GFxResource 'mcSelectionIndicatorON' is not exported from movie '..\UISelectionIndicator.swf' [41.4683]
<20:28:38> [Error] <Flash> Import error: GFxResource 'mcSelectionIndicatorOFF' is not exported from movie '..\UISelectionIndicator.swf' [41.4683]
<20:28:38> [Error] <Flash> Import error: GFxResource 'mcSelectionIndicatorON' is not exported from movie '..\UISelectionIndicator.swf' [41.4683]
<20:28:38> [Error] <Flash> Import error: GFxResource 'UILabelCCW' is not exported from movie '.\UILabel.swf' [41.4683]

If anyone has any suggestions I would love some help on this, I am at a loss at this point.

Edited by Berkut, 18 May 2016 - 05:24 PM.

[Berkut]

So nothing? Am I not posting this in the right place for support to see?

[Ironwithin]

Berkut, on 19 May 2016 - 03:51 PM, said:

So nothing? Am I not posting this in the right place for support to see?

http://mwomercs.com/support

Use those if you want them to see this for sure.

[Berkut]

Thanks Iron, I sent them an email and a support got back to me, which is nice.

Of course, they are making the same suggestions that have already been made, but that have not helped - reinstalling iretX and MS VC++ runtime, etc., etc.

I am pretty sure that is the likely problem - I have a version of these tools that are "too new". Kind of surprised that could be a problem though, and surprised that more people would not be having the same problem if that is actually the case.

[Ironwithin]

Berkut, on 20 May 2016 - 04:17 PM, said:

Thanks Iron, I sent them an email and a support got back to me, which is nice.

Of course, they are making the same suggestions that have already been made, but that have not helped - reinstalling iretX and MS VC++ runtime, etc., etc.

I am pretty sure that is the likely problem - I have a version of these tools that are "too new". Kind of surprised that could be a problem though, and surprised that more people would not be having the same problem if that is actually the case.

You know...looking at those errors in the log you posted... did you also install a new version of flash ?

[Tarl Cabot]

First, Control Panel, Power Options, set to High Performance. Nvidia control panel, 3D, Power Management mode, change Adaptive to Max Performance.

After an issue I had with an install of mine, which that same install would run okay on 2 different OS on the same machine, lets look at your pilot profile in the saved game directory. For me my attributes.xml had become corrupted. The height/width had beem corrupted to where the numbers were it was 13x the system resolution.

So just FYI, removing the game does not remove nor delete the info in the Saved Games folders. Click on the Folder/Windows Explorer option in task bar. Click on your log in name to expand that part, where you will see documents, videos, etc, locate Saved games, Mechwarrior Online, Profiles, Pilot name folder.

Start off simply by either renaming Berkut, such as Berkutx folder so game can recreate new folder/files when you log into the game.

[The Lost Boy]

I get this same thing ll the time. They dont know what causes it, and dont care to undo what they did. Since the dequirkening its been out there.