17 replies to this topic

[Darian DelFord]

And by their disconnects I mean every game 1 or 2 people being kicked from the match?

I myself experience 3 to 4 random D/C's per every 3 ish hours of play time. Its become intolerable. No other game DC's me the way this one does.

I patch and almost immediately run the Repair tool and run it at least 2 to 3 times a week. Does not fix the problem which I have concluded is on PGI's end. So my question is are they really working on this or has it even been mentioned in a town hall?

[Wintersdark]

Darian DelFord, on 02 June 2016 - 06:30 PM, said:

And by their disconnects I mean every game 1 or 2 people being kicked from the match?

I myself experience 3 to 4 random D/C's per every 3 ish hours of play time. Its become intolerable. No other game DC's me the way this one does.

I patch and almost immediately run the Repair tool and run it at least 2 to 3 times a week. Does not fix the problem which I have concluded is on PGI's end. So my question is are they really working on this or has it even been mentioned in a town hall?

The repair tool isn't going to affect disconnects. A borked installation (the only thing the repair tool is fixing) is extremely unlikely to be related.

But the problem here is that you're assuming the problem is on your end or PGI's end. It's very, very likely neither.

Disconnects CAN be because of the client/server, but if they are they'll tend to affect everyone. When they don't, it's almost always a result of a problem in between you and PGI.

I know they've had a lot of trouble with Time Warner lately, if you're in the US, that could be involved.

[Ace Selin]

Ask not what PGI can do for you, ask what you can do for your own connection..

[Helsbane]

Sell the IP to a real company?

[DaZur]

Not to discount your issue OP because clearly you are frustrated with your disconnects as I would be too...

That said, One has to look as historics and averages. While a lot of players do get disconnects, a lot more experience them very rarely, if at all.

Personally, I had a brief spate early in closed-beta where I'd DC after 4 to 6 matches... Since then, I have not had one DC in over 3,000 matches (discounting closed beta).

Point is, The vast majority do not have such high rates of DC... Not to discount potentially dodgy PGI code but as Winter noted, the higher likelihood is the issue exists somewhere between your PC and the server (typically ISP based).

[MW Waldorf Statler]

9 DCs in one game ...5 blue and 4 red ,and the problem is the own PC ?
and MWO is the only Game with this High Number of DCs ...not robocraft,ARK,BF3,War Thunder...

Edited by Old MW4 Ranger, 02 June 2016 - 08:48 PM.

[DaZur]

Old MW4 Ranger, on 02 June 2016 - 08:46 PM, said:

9 DCs in one game ...5 blue and 4 red ,and the problem is the own PC ?
and MWO is the only Game with this High Number of DCs ...not robocraft,ARK,BF3,War Thunder...

Again... Not entirely discounting dodgy PGI code. That said, I see you're in Germany, which means you typically play EU time and over EU ISPs. While there are a few great ISPs with excellent quality records, there are several ISPs well know for their dodgy QoS. If you and players who play during your time slot DC a lot... might want to consider there's commonality, in that observation.

Lastly, while it's very convenient to reference 100 other games and their QoS, you cannot in good faith, apples-to-apples them with MWO, without bearing into discussion and consideration their servers, where their servers are located, anti-cheat mechanics, client based or server based authority, ticks/cycles and background physics and or calculations.

[Triordinant]

Darian DelFord, on 02 June 2016 - 06:30 PM, said:

So my question is are they really working on this or has it even been mentioned in a town hall?

Maybe the problem's not on their end. I played for 4 days and have not seen even one DC.

[Narcissistic Martyr]

Wintersdark, on 02 June 2016 - 06:34 PM, said:

I know they've had a lot of trouble with Time Warner lately, if you're in the US, that could be involved.

Yup, time warner customer/victim here and the problem seems to be in how TW is routing the traffic to the server. I'm hoping it'll get sorted before the Phoenix Hawk comes out but knowing TW, it won't and they'll deny there's a problem until they get sued.

[Moldur]

Maybe it's people disconnecting after they get Grim, or Alpine, or Polar.

Just don't pick the worst maps, and maybe their internet will work.

[DaZur]

Narcissistic Martyr, on 02 June 2016 - 09:28 PM, said:

Yup, time warner customer/victim here and the problem seems to be in how TW is routing the traffic to the server. I'm hoping it'll get sorted before the Phoenix Hawk comes out but knowing TW, it won't and they'll deny there's a problem until they get sued.

Interesting...

I'm running TW here and it's given me no issues (8 months and counting) save a slightly higher ping (40s-50s)

Prior to this I had AT&T DSL and was consistently running in the 15-20 range... Sadly their predatory marketing and price gouging drove me back to TW.

[Sorbic]

Old MW4 Ranger, on 02 June 2016 - 08:46 PM, said:

9 DCs in one game ...5 blue and 4 red ,and the problem is the own PC ?
and MWO is the only Game with this High Number of DCs ...not robocraft,ARK,BF3,War Thunder...

And 0 for me. I can't even remember the last time I had a DC (windows will rarely lose focus) and I play a lot. A few things as to "only this game". Most people play games in spurts and aren't actually playing said other games while the issue is prevalent. Not to mention that it could be a problem which is being caused by your isp/P2P sharing/insert any number of variables, which is simply more likely to cause a DC on one game more than another. Plain and simple most of us don't have DC issues so one must do the math.

Edited by Sorbic, 02 June 2016 - 09:50 PM.

[Wintersdark]

Old MW4 Ranger, on 02 June 2016 - 08:46 PM, said:

9 DCs in one game ...5 blue and 4 red ,and the problem is the own PC ?
and MWO is the only Game with this High Number of DCs ...not robocraft,ARK,BF3,War Thunder...

I already answered this. There's a network problem in the connections between TWC and PGI's servers. This is out of PGI's hands.

Disconnects are extremely rarely the fault of a user's PC. It's possible, but unlikely. They're either a server problem (which will impact everyone) or a network problem (which will impact people typically fairly geographically).

As this doesn't impact everyone (I've had maybe 12 disconnects in 4 years) and there is a known current network issue with TWC... well..

[Iron Heel]

South east U.S. TWC victim here.
I too experience connection issues at times.
Diagnostics and investigations I've done conclude TWC to be the culprit. My ping can swing anywhere between 20 & 100 mps with 5 to 10% packet loss on the US servers due to how my packets are routed all over the damn continent through hinkey nodes.
I'm am hopeful that the buy out and change to Spectrum will come with QoS improvements..

[Ryokens leap]

Mining Collective boots my machine 90% of the time since it was patched in YEARS ago. No other map does this for me.

[Nyte Kitsune]

You know, I honestly have only DC'd once in about 2 years, and that was because my internet was down (Got a message from my provider), and mine is just a local provider called Cascade Link, not even a big named provider. I admit I do see other people regularly get DC'd, but many admit "I need to get a better provider", or they blame it on where they're playing from, and yet many still don't DC "That" often.. maybe once or twice a day, sometimes less. Honestly it could very well be your provider or even local interference, such as an airport or private airstrip (Planes play havoc with signals, though most providers won't admit it).

[JediPanther]

They could do a hardware upgrade of the the physical server (s) and upgrade the game engine to some thing not pre 2010.

[Andi Nagasia]

personally i dont experience Disconnects too often maybe 1 a week,
and im playing on an AMD A6-4400M APU with Radeon HD Graphics Laptop,
all wail Running BrightHouse Basic Internet,

if you've run the Repair tool many times and still havent gotten anywhere,
chances are its your Connection, i dont mean your Internet exactly perhaps Faulty lines,
run a Tracer and send the Information to Support and see if they can help you,
they are usually good and will get back in touch with you in a Few days,