I dont care where the game is, I want communication from PGI. Imho they can bring the next 6 months no patches at all. I wouldnt care, as long as we get an heads up.
PGI is a small company and they dont have the manpower to do awesome betas like the guys at SOE (seriously that was a great beta). I get that. But the right thing to do is to stand to your imperfections, not ignore them.
The thing i hate most about PGI is its willful deceiving of the playerbase. Nov. 13th PGI new that they wouldnt patch, but didnt post that information until the last minute, saying that they never announced a patch to that date (they did though, saying we could expect at least BAP and maybe ECM, when they figure out how to balance the ECM)
The patch didnt came and there was a huge outcry in this forum and others where this game is discussed.
For the patch today there were announcements for:
skins, new gamemode, map variation, 8v8, Cataphract
We only get informations shortly before the patch.
When there is good news, then they twitter about it, write news and actively engage in this forums. We got to know the full patchnotes of the DHS patch 4 days before it went live. That means PGI knows what they are patching days ahead. But when there are bad patches or no patches at all, then they dont say anything, knowing that it will cause a bad reaction.
The strange thing is, that i would have even understood when they said "guys something came up!" But so we are waiting for the announced patch and and are legitimately pissed, when there is a discrepancy in communication.
We all know that they must have known days ahead, that those changes werent gonna make it into the patch. But no communication to the community. Some of us are customers and have a right to be pissed when treated that bad.
It doesnt matter if its alpha, beta, closed or open. The fact that this company doesnt take its customers (potencial or paying) seriously causes huge mistrust an bad word of mouth from players to potencial players.
Edited by ngl, 20 November 2012 - 06:39 PM.
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