29 replies to this topic

[Noesis]

The last entry for my MC transactions accounting log was Feb 3rd, yet I know that I have made transactions since then and obviously the difference between current balance and last log entry reflects the lack of more recent details as a result.

Edited by Niko Snow, 03 May 2013 - 06:35 PM.

[Noesis]

Still unable to see full audit history with MC transactions.

[Ryvucz]

Better than mine, the last entry was December 5th. =P

[KBob]

same story here ... it stopped some time ago, and while I tend to believe that it was me, who spend almost all the MCs it would be nice to actually see what and how it happened

[Rat of the Legion Vega]

I'm having the same issue: purchases in the last month are not being recorded.

[SixstringSamurai]

Same, and I discovered a glitch with the Phranken Camo and one of my mechs that cost me 1250 MC.

[JeepStuff]

Same story here. Feb 3 is the last day listed. Thanks for looking into this.

[Taj]

I know the topic is about something else but by the way ...
If there is something for 0MC can not record it. If I change look of my Mech few times it might not need to show this in history?

February 5, 2013, 8:45 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:45 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:45 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:45 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:42 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:42 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:42 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:41 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:41 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:41 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:41 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:41 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:41 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:40 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:40 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:40 pm
PurchaseMechCustomizationWithMC 0 February 5, 2013, 8:40 pm
PurchaseMechCustomizationWithMC 0

Edited by Taj, 13 March 2013 - 01:01 AM.

[Mechteric]

Jan. 21 is the last day mine has listed, I know I've bought several things since

[White Bear 84]

I have Feb 17th as last. I bought a heap of stuff and want to verify my purchases to make sure the correct amount has been deducted.

[DeaconW]

Just wanted to say that I have this same issue. Nothing since Feb 5th.

[jay35]

Same here, mine appears to have stopped as of March 12th. I'm betting somewhere the table this data is pulled from has a max rows setting that's too low.

Also, getting rid of all those 0MC transactions would really help clean it up. A lot.

Thanks.

[Alymbic]

Ryvucz, on 07 March 2013 - 12:19 AM, said:

Better than mine, the last entry was December 5th. =P

Same

[Kazly]

Same. And I think I purchased the 7 days premium sale, but it never showed up (although I think MC was withdrawn) - I can't verify because credit history isn't working.

[jay35]

Any updates on this?

[Noesis]

Any progression info of note on this issue?

[Dishevel]

Mine is having the same issue.
March 30th being the last date I have records for.

[jay35]

Any updates on this?

[jeffsw6]

I have this problem as well. I noticed that exactly 128 transactions are displayed in my MC log. If you want to count yours quickly:

• go to the credits page on your profile that shows the transaction log
  
• save the HTML file
  
• use a text editor to search for "color: #A00" to count all MC expenditures
  
• again search for "color: #090" to count all MC purchases

My guess is this is a display issue. The transactions are probably being logged correctly, but the web site UI is not savvy enough to deal with a long purchase history. No feature to page forward/backward, and a basically sane limit of 128 rows displayed to the user so his browser won't freak out with a gigantic table.

Could anyone else who is "stuck" also count their transactions and see if it displays exactly 128? If you happen to have a linux system handy, you can do it a little more easily like:
jsw@colossus:~$ egrep -c 'color: (#A00|#090)' credits.htm

I would guess they know why this is happening, but have not noticed this question from the players, since it is probably a very simple limitation. On the other hand, I could be ... wrong on the Internet!

[Noesis]

I'm actually considering boycotting making any more MC contributions until this accounting issue is resolved.

It's a bit out of order that this isn't viewed of interest to the player base especially when real monetary issues are involved or even having the courtesy to respond to the issues to keep people appraised of where things are or not.

Sorry but this is poor customer service right here imho.