16 replies to this topic

[Meatoburrito]

Already almost been an hour using the hyperwallet....


Anyone else experiencing issues?

[Biglead]

Nobody cares about your P2W woes.








The Devs would help you, but they are all busy dying in 8 mans.

[Helbourne]

Biglead, on 15 March 2013 - 06:31 PM, said:

Nobody cares about your P2W woes.








The Devs would help you, but they are all busy dying in 8 mans.

Dude, that is just plain rude.

Edited by Helbourne, 15 March 2013 - 06:41 PM.

[Duncan Longwood]

It won't even take my payment today. It just deletes my CC info and refreshes.

[Chavette]

I saw another guy complaining today, so it might be slow for everyone.

[Meatoburrito]

greaaaaat, and support only works 9-5 M-F?


Awesome.. Ill give it another hour or so and ill see if i can cancel my transaction.

[WolvesX]

I'm waiting for severals days if not weeks...

I could post my 9 mails to support and to the provider of the purchase.

[Meatoburrito]

Wowsers! I've heard their customer service was pretty pathetic, but that's terrible.

[Meatoburrito]

Transaction cancelled, ill throw my money at something that actually wants it... like blow or hookers...

[WolvesX]

Meatoburrito, on 15 March 2013 - 07:04 PM, said:

Wowsers! I've heard their customer service was pretty pathetic, but that's terrible.

No, I have to disagree, they are very friendly, but sadly the is no progress on the case.

[Team Leader]

I have always gotten my stuff overnight, are you seriously that impatient? Calm down. Jeez, some people talk about "entitlement"
Edit: overnight, if not instantly. Using PayPal, I don't really check because its no big deal. If it wasn't there for 2 days I would call support.

Edited by Team Leader, 15 March 2013 - 07:48 PM.

[Butane9000]

I just purchased a 25,000 MC package. It showed up immediately for me.

[Poisoner]

I use paypal and its always instant for me.

[Steinar Bergstol]

Butane9000, on 15 March 2013 - 07:16 PM, said:

I just purchased a 25,000 MC package. It showed up immediately for me.

Yeah. I've bought some MC now and again. Last was yesterday night. The instant the transaction was approved by my bank the MC showed up in my in-game account every time. However, the company which handles the payment system for them has apparently sometimes been known to be a bit slow according to what some people say. I've never experienced that though.

Edited by Steinar Bergstol, 15 March 2013 - 07:34 PM.

[Meatoburrito]

Entitlement? No


Having understanding how pay processing works and finds it unacceptable? Yes


No offense, but wouldn't you have support staff available during peak times?

[Chavette]

I use bare credit card, and is always instant.

[Duncan Longwood]

I also only use the bare credit card option. My past 3 transactions were instant. I can't even get to the screen to enter my name and address now. I'm going to keep trying over the weekend because I am out of mechbays and need some tiger camo and Jagermechs added to the mechlab.