23 replies to this topic

[Tallan]

I was having graphics issues myself and have been reading the threads on this. Here are the recommendations for people having graphics glitches or issues:

1 - Update your drivers (if possible). Some of the problems are related to drivers - see the patch notes.
2 - Reduce your graphics settings to low and see if it fixes the problems. I had a myriad of problems on high but now am able to play on low (not that I like it as much, but it works).
3 - Clear out your cache (under USER/Shaders) and remove any tweaks (if any)

Be sure to open a ticket or post to the support or patch notes forum, and include your machine specs including the type of card you use, the driver version, and the OS. I also recommend telling them what level of graphics you are using (low, medium, high, custom). We need to help PGI get these issues resolved (so I can play on 'high' again )

Edited by Tallan, 03 April 2013 - 04:29 AM.

[80sGlamRockSensation David Bowie]

Remember when people used to send in their crash reports and DXDaigs to the support email, with a brief description of what happens when you get a bug or CTD?


Do that. Its still Beta, believe it or not.

Edited by mwhighlander, 03 April 2013 - 04:35 AM.

[roguetrdr]

mwhighlander, on 03 April 2013 - 04:35 AM, said:

Remember when people used to send in their crash reports and DXDaigs to the support email, with a brief description of what happens when you get a bug or CTD?


Do that. Its still Beta, believe it or not.

No it's bloody not, it's just a badly made game with devs that are either lazy, pushed too hard, or stupid, or all three.
It stopped being beta when they started churning out more MC only content than anything else.

[Wingbreaker]

roguetrdr, on 03 April 2013 - 04:39 AM, said:

No it's bloody not, it's just a badly made game with devs that are either lazy, pushed too hard, or stupid, or all three.
It stopped being beta when they started churning out more MC only content than anything else.

So basically, your opinion is more important than observable reality. Gotcha.

No, seriously. This argument has been done to death, and it's pathetic. Do you see DX11? Do you see CW? No? Well, conveniently missing Core aspects of the game - MUST BE FULL RELEASE!

[80sGlamRockSensation David Bowie]

roguetrdr, on 03 April 2013 - 04:39 AM, said:

No it's bloody not, it's just a badly made game with devs that are either lazy, pushed too hard, or stupid, or all three.
It stopped being beta when they started churning out more MC only content than anything else.

So, its not Beta? That means its a mostly feature complete product? Well of course! How could I be so blind... thank you for your enlightening opinion on the subject matter.



Its a live beta, send in those beta crash reports.

[roguetrdr]

Ah blind fanboi faith. You just wait until 'community warfare' is released before making the assumption that this isn't very close to feature complete product. I'm willing to put money (back into my pocket) on it that 'community warfare' will just be a separate que and the same random mashup 8 odd map rotation we have now.

[Mercules]

roguetrdr, on 03 April 2013 - 04:46 AM, said:

Ah blind fanboi faith. You just wait until 'community warfare' is released before making the assumption that this isn't very close to feature complete product. I'm willing to put money (back into my pocket) on it that 'community warfare' will just be a separate que and the same random mashup 8 odd map rotation we have now.

"very close" and "actually is" means two different things. This is still a beta... Wait...



Doesn't matter what you call it, the people who run the game are calling it a Beta. That means they are approaching it as a Beta. Being able to spend money on something doesn't make it any less a Beta.

[MrPenguin]

mwhighlander, on 03 April 2013 - 04:35 AM, said:

Remember when people used to send in their crash reports and DXDaigs to the support email, with a brief description of what happens when you get a bug or CTD?


Do that. Its still Beta, believe it or not.

Posting about it on the forums and seeing other people with the same problem as you gives you comfort. I don't agree with people demonizing PGI for it. (Hell, the games currently unplayable for me. So I'm not exactly too pleased with this patch myself.) But I can completely sympathies with people who post there problems on the forum.

...they just need to post them in the right section.

roguetrdr, on 03 April 2013 - 04:39 AM, said:

No it's bloody not

Yes, it bloody is. And before you put the fanboy tag on me. Please note how I said I'm not happy with the latest patch and that the games currently unplayable for me.

I'm just aware that stuff like this can happen on a beta rather frequently. We're playing an unstable version of the game and its advertised as such. Doesn't mean you're not allowed to be displeased with patchs and stuff. Just means a little patience is warranted here and that bugs are expected.

Edited by MrPenguin, 03 April 2013 - 04:58 AM.

[Nihilus84]

The games officially in beta but I think peoples patience is bound to be tested more knowing that the game is earning money via player micro transactions, especially people who have paid for things and can't play.

There's one thing paying a one off charge for beta access/full version on release (ala minecraft) but I think when you have an active premium service, MC sale adverts and micro transactions the game feels pretty much like it's live... in every way except the bugs to be honest. I think that for this reason a "beta" and an active micro transaction model are not very compatible.

Edited by Nihilus84, 03 April 2013 - 05:28 AM.

[Drenzul]

If you are having troubles since the patch do this:

Uninstall MWO
Run CCleaner on your system (Full registry scan) (http://www.piriform.com/ccleaner)
Make sure the MWO directory has been fully deleted.
Make sure your graphics drivers are the latest version.
Reinstall the game.

This should resolve most of the problems people are having, a lot of them are caused by the game not refreshing their cache files correctly or windows refusing to update the registry properly after an update.

[Mercules]

Nihilus84, on 03 April 2013 - 05:27 AM, said:

I think that for this reason a "beta" and an active micro transaction model are not very compatible.

Unfortunately it is the way it is done currently. Check out http://www.pathofexile.com/ and other modern F2P Betas going on.

[MrPenguin]

Nihilus84, on 03 April 2013 - 05:27 AM, said:

The games officially in beta but I think peoples patience is bound to be tested more knowing that the game is earning money via player micro transactions, especially people who have paid for things and can't play.

Your opinion on this is irrelevant in this case. You're not forced to buy anything. Nor do you need it. And if you do. You do it under the knowledge that the game is unstable.

As a consumer, you have your own responsibilities. And its pretty darn bad that most people don't know this.

[Noobzorz]

Wingbreaker, on 03 April 2013 - 04:41 AM, said:

So basically, your opinion is more important than observable reality. Gotcha.

No, seriously. This argument has been done to death, and it's pathetic. Do you see DX11? Do you see CW? No? Well, conveniently missing Core aspects of the game - MUST BE FULL RELEASE!

You're applying the 2004 definition of beta to this 2013 revenue generating release.

The idea of "beta" is just about dead and gone. Games are basically a service now. And the service is lousy. So I will send in my dxdiags because I would do that anyway during an official retail release that was this buggy (which this is in all but name), but this latest patch should never have made it through QA, and it should be rolled back.

Edited by Noobzorz, 03 April 2013 - 05:45 AM.

[Xendojo]

The way it's done here:

Closed beta = Alpha
Open beta = Closed beta
Launch = Open beta

Iv'e been saving my founders premium time, and boy am i glad i made that call. Also glad that i have not given any more money to this game.

UI 2.0 better be *pristine* when it launches. Part of how i am keeping the faith is i tell myself that all these long standing bugs/glitches are not being fixed because so much work and polish is going into the new UI. And dx11 support will fix many other bugs/glitches when it gets here. That's what i tell myself to keep from throwing in the towel.

I truly hope CW is absolutely amazing because ALL the depth in this game will come from community warfare. The combat is great, and so is the mechlab...but after a while its just not enough.

If CW is not friggin AMAZING...I give this game 3 years.....at most.

Let's just face it guys, the "it's a beta" response is losing validity with every passing day. As time goes on this response feels more like a cop out than a valid excuse for the game not being as stable as it should be at this point.

And the "be a responsible consumer" argument? Tell me what do you think would happen if people stopped spending? Do you think PGI would do an about face and work on making their product stable instead of giving us more things to spend money on?

I doubt it...

Edited by Xendojo, 03 April 2013 - 05:56 AM.

[MrPenguin]

Mercules, on 03 April 2013 - 05:34 AM, said:

Unfortunately it is the way it is done currently. Check out http://www.pathofexile.com/ and other modern F2P Betas going on.

Theirs nothing unfortunate about it. Its the consumers responsibility to spend there money wisely. All of these games tell you straight up before you buy anything that you're paying for stuff in a build of the game thats not stable.(Note the "beta" tag everywhere)

This is why I can't sympathize with people who spend money on alpha/beta tagged games then end up having a ton of problems with the unstable build. You knew it was an alpha/beta. You knew it was unstable. It was your own responsibility to keep that in-mind before putting your cash down.

People tend to forget that consumers have there own responsibility's when it comes to things like this. PGI isn't your mother and they aren't here to help you wisely spend your money. If you put money down for a beta/alpha and the game doesn't end up working. Then its your own fault.

Should have waited till launch, or just tried it for free first.

[Nihilus84]

MrPenguin, on 03 April 2013 - 05:38 AM, said:

Your opinion on this is irrelevant in this case. You're not forced to buy anything. Nor do you need it. And if you do. You do it under the knowledge that the game is unstable.

As a consumer, you have your own responsibilities. And its pretty darn bad that most people don't know this.

Relevance is irrelevant, this is a forum and ultimately no ones opinion but the developers is relevant. Using the "its a beta" argument i'm simply pointing out isn't like it used to be with classic MMO's. Now MC sale is live, the favor of letting people play their game for free with the knowledge of buggy game play is nullified. Whether it's official or not, people will react less kindly when money has exchanged hands it's a fact of life.

The topic of whether people should be spending money on a F2P game is an entirely different topic, i'm simply stating the fact that Beta's with micro-transactions are a potentially volatile mix for reasons like this patch.

[zhajin]

mwhighlander, on 03 April 2013 - 04:35 AM, said:

Remember when people used to send in their crash reports and DXDaigs to the support email, with a brief description of what happens when you get a bug or CTD?


Do that. Its still Beta, believe it or not.

sorry i do not pay to be a beta tester. the game is decent but myself and many others are getting closer to jumping ship with every patch. PGI and IGP dug this whole, they can find their own way out at this point. I have gotten my $60 worth definitely, now its up to them to prove they have a game worth more.

Edited by zhajin, 03 April 2013 - 05:55 AM.

[Alex Warden]

for all those who still say "its not a beta if you haveta pay for it"... Arma III alpha? payed entrance, or you only get the showcases (alpha light)...

Edited by Alex Warden, 03 April 2013 - 06:08 AM.

[Anjian]

I didn't have to reinstall the game, but installing new drivers for nVidia and clearing out the user cache seem to have helped.

[Noobzorz]

MrPenguin, on 03 April 2013 - 05:49 AM, said:

Theirs nothing unfortunate about it. Its the consumers responsibility to spend there money wisely. All of these games tell you straight up before you buy anything that you're paying for stuff in a build of the game thats not stable.(Note the "beta" tag everywhere)

This is why I can't sympathize with people who spend money on alpha/beta tagged games then end up having a ton of problems with the unstable build. You knew it was an alpha/beta. You knew it was unstable. It was your own responsibility to keep that in-mind before putting your cash down.

People tend to forget that consumers have there own responsibility's when it comes to things like this. PGI isn't your mother and they aren't here to help you wisely spend your money. If you put money down for a beta/alpha and the game doesn't end up working. Then its your own fault.

Should have waited till launch, or just tried it for free first.

This is a ridiculous attitude, and I have no vested interest in the argument either, as I've spent a whopping $15 and am pretty satisfied with my expenditure (though I probably wont do that again until they resolve some of the rubberbanding etc.).

In Western culture, we do not operate on Caveat Emptor. That's ridiculous. In fact, we have a massive array of laws in both US and CA devoted to making sure that the consumer has no responsibilities beyond using things as intended and demonstrated to be safe.

If someone pitched in $100, ******* right they deserve a stable product. Of course, that's a subjective term, and I think PGI is entitled to a certain amount of leeway, but if someone were to propose that they've exceeded that amount, I'd have a hard time arguing.