41 replies to this topic

[SgtMaster]

Game works great, FPS 25, ping 30-40

give them cash for MC...

Game Work's Great, FPS 25, ping 30-40

buy barbie mech, FPS 10, ping 400+

Fill out a ticket,

get blamed for breaking the game
my fault, i dont have the latest drivers...

all updates done.

NO CHANGE

Hotfix = more problems

solution give them more money for the weekend sale?

I THINK NOT...!


* i really do not think this is the programmers fault...or QA or whatever...

clearly management needs to go..!

Hire someone with the right priorities to lead the team in the right direction..!

[ThinkTank]

Im sorry. I hear your complaints, but the thread title made me lol. A "costumer" would be one who dresses people for Halloween. "Put that mask on your head before I hit you with this foam sword!" I'm no grammar fascist so "customer" is probably the word you were looking for.

Just finding humor where I can while my FPS dips to single digits at times.

[Ryvucz]

SgtMaster, on 05 April 2013 - 06:57 PM, said:

Game works great, FPS 25, ping 30-40

give them cash for MC...

Game Work's Great, FPS 25, ping 30-40

buy barbie mech, FPS 10, ping 400+

Fill out a ticket,

get blamed for breaking the game
my fault, i dont have the latest drivers...

all updates done.

NO CHANGE

Hotfix = more problems

solution give them more money for the weekend sale?

I THINK NOT...!


* i really do not think this is the programmers fault...or QA or whatever...

clearly management needs to go..!

Hire someone with the right priorities to lead the team in the right direction..!

It would be more helpful if you said what was going on instead of -

Me Angry.

You no Money.

Hotfix Broke.

Costume Party Bad.

[Father]

Congratulations, you earn my first post ever, and I've been here since we had 4 Mechs and one map.

I have every problem you just mentioned, the difference between the two of us however is I'm not a spoiled little brat.

I buy MC.

I buy Hero Mechs.

And when something in this 'BETA' goes wrong I wait for the folks to fix it instead of mindlessly raging against... Management? Really? How? What action has been taken by anyone in Management (Or anyone on the Dev Team) that resulted in that colossal miscarriage of logic?

In Short http://www.youtube.c...d&v=5hfYJsQAhl0

Now go to your Room until your mother gets home.

Yours,
Father

Edited by Father, 05 April 2013 - 08:33 PM.

[CaliburZero]

Jesus. It must be that time of the month for many, many players. Its time to list why you are being ridiculous.

In no order....

1. This is a beta. Its open beta at the moment, and this is done so that the devs may test the game for Issues. There WILL be issues. And they WILL fix them eventually. Be patient!

2. Programming isn't easy. I know next to nothing about programming, but you fail to realize that this isn't easy. If it were, things such as the term "beta" for a game wouldn't even be necessary.

3. PGI/IGP are making MWO because this is a business. They are here to make money. It is in their best interest to fix these problems expediently and as efficiently as possible. Don't blame them for wanting to make money. Making money and fixing these issues by the way aren't related in any way, shape, or form.

4. Be happy that they have released a hotfix so soon! At least they are trying to fix the issue. The newest patch has only been out for a few days, and it took them only a few days after that to give an official response on the issues and attempt to solve the issue(s).

So instead of whining, try to describe your issue and list your build and say something constructive.

Edited by CaliburZero, 05 April 2013 - 08:30 PM.

[Riff Maxwell]

I think I am going to be different here and just say it in a way you might understand
YOUR DUMB
that is all

[Sable Dove]

Riff Maxwell, on 05 April 2013 - 08:35 PM, said:

I think I am going to be different here and just say it in a way you might understand
YOUR DUMB
that is all

Riff Maxwell, on 05 April 2013 - 08:35 PM, said:

and just say it in a way you might understand
YOUR DUMB

Riff Maxwell, on 05 April 2013 - 08:35 PM, said:

YOUR DUMB

Riff Maxwell, on 05 April 2013 - 08:35 PM, said:

YOUR

Riff Maxwell, on 05 April 2013 - 08:35 PM, said:

DUMB

Also, gotta love the people saying it's in PGI's best interest to fix these bugs; not if you're going to give them your money regardless of whether or not they fix the bugs. If your dog pees on the carpet, do you give it a treat and congratulate it, expecting it to not pee on your carpet again?

When you don't exercise discretionary spending, then it is not in PGIs best interest to fix the game, because doing so takes up resources, and as you've all pointed out, you're more than willing to fork over cash regardless of whether or not they actually fix the game. So if fixing the game costs resources and doesn't bring in any more money, what's the incentive to fix the game?

Edited by Sable Dove, 05 April 2013 - 08:59 PM.

[TyrialRetribution]

i dont recall anyone in this thread saying at any point they they were going to keep throwing money at PGI regardless of weather they fixed it. what they did say was that you shouldn't rage at them for something that is the natural course of the game, is to be expected, and since it is in beta anticipated, especially since they have been showing that they are fixing the problem. we as players should give them sufficient time to do so.

ultimately it is a beta which means that it is available for us to play just so they can fix the problems that might occur. the responsibility we have as beta testers is to report any problems we have so they can fix them. untill release occurs, we have no ground to stand on to complain about bugs. only after they release they game are we customers and not testers. if at that time the game is not been corrected at all from the testing then we have a right to be angry but not a moment before.

they are not animals and should not be treated as such. you do not punish them because "they done wrong". we are human beings here, as are you, have some respect for yourself.

Edited by TyrialRetribution, 05 April 2013 - 09:13 PM.

[SgtMaster]

Ryvucz, on 05 April 2013 - 07:33 PM, said:

Me Angry.

You no Money.

Hotfix Broke.

Costume Party Bad.

Hotfix is the new word for weekly sales promo...

The programmers are not to blame for this fiasco, management is..!

I've been working for the past 4 years with 6 grad students, Beta had one bug..! that is right : 1

http://beta.reignofs...nfo/screenshots

Edited by SgtMaster, 06 April 2013 - 01:34 AM.

[OlF]

TyrialRetribution, on 05 April 2013 - 09:09 PM, said:

....

yeah yeah, the old "Call it beta and avoid compensation." stunt

edit: I would bet 2500MC (if you could present ppl with gifts) that at the end of the year it is still beta.

Edited by OlF, 06 April 2013 - 01:27 AM.

[POWR]

Sable Dove, on 05 April 2013 - 08:59 PM, said:

Also, gotta love the people saying it's in PGI's best interest to fix these bugs; not if you're going to give them your money regardless of whether or not they fix the bugs. If your dog pees on the carpet, do you give it a treat and congratulate it, expecting it to not pee on your carpet again?

When you don't exercise discretionary spending, then it is not in PGIs best interest to fix the game, because doing so takes up resources, and as you've all pointed out, you're more than willing to fork over cash regardless of whether or not they actually fix the game. So if fixing the game costs resources and doesn't bring in any more money, what's the incentive to fix the game?

It's not in their best interest to make a game with fewer issues both out of professional pride, but also out of the basic economic idea that a better product makes more money? Wow, that's rich, bub.

SgtMaster, on 06 April 2013 - 01:22 AM, said:

Hotfix is the new word for weekly sales promo...

The programmers are not to blame for this fiasco, management is..!

I've been working for the past 4 years with 6 grad students, Beta had one bug..! that is right : 1

http://beta.reignofs...nfo/screenshots

Oh 4 years you say? MWO's been in development less than 1.5 year and if you only knew of one single bug, you just had poor QA.

[l4Dl]

POWR, on 06 April 2013 - 03:03 AM, said:

Oh 4 years you say? MWO's been in development less than 1.5 year and if you only knew of one single bug, you just had poor QA.

Forgive me if i'am wrong here, but, am i the only one who can see this?:

Mech Warrior Living Legends
- Cryengine 2 (.lua script)
- Released 2009

<insert link here>

Mech Warrior Online
- Cryengine 3 (.lua script)
- Not yet released

[Aim64C]

CaliburZero, on 05 April 2013 - 08:29 PM, said:

Jesus. It must be that time of the month for many, many players. Its time to list why you are being ridiculous.

In no order....

'Kay.

Quote

1. This is a beta. Its open beta at the moment, and this is done so that the devs may test the game for Issues. There WILL be issues. And they WILL fix them eventually. Be patient!

There will be issues with patches even after a game exits the beta stage. That's the world of online gaming with continually expanding content requiring client and server sides to speak the same lingo.

That does not, however, make this any less of a business.

Fact of the matter: PGI released a patch. Reliable service for many interrupted. PGI released a hotfix with unspecified goals. Users report even more reliability issues in seemingly higher numbers.

A number of these issues seem to be directly related to client-side stability that should have gone through some phase of testing before pushing out to the servers. These latest series of patches have seriously brought their process into question. It's not catching things it should be, and things are getting -worse- because of it.

Quote

2. Programming isn't easy. I know next to nothing about programming, but you fail to realize that this isn't easy. If it were, things such as the term "beta" for a game wouldn't even be necessary.

Programming is relatively simple. Computers are machines - they do precisely what they are told to do.

What makes programming difficult is when you put five people in five different rooms, tell them to program five different portions of a program, and then have a sixth guy put those parts together. Those five different people have likely used five different 'dialects' within the programming language to tell the computer how to do it. Someone told the computer to execute a loop that runs while some memory location or another meets a set of criteria. Little known to him - the process that updates that memory location is a loop dependent upon the output of his loop. These are things that a compiler won't necessarily catch - but plague development teams.

When you're an individual programming, it's usually pretty easy, so long as you understand how to translate your order of operations into functional statements and have a heads-up about some of the quirks regarding the language, compiler, and libraries you are using (usually, you won't know all of them - so you'll run into an unexpected problem with one thing or another and have to hop onto technical forums to see what the deal is).

If this is any indication of things to come - Community Warfare is going to break the game so hard that there will be a second exodus of the SLDF.

Quote

3. PGI/IGP are making MWO because this is a business. They are here to make money. It is in their best interest to fix these problems expediently and as efficiently as possible. Don't blame them for wanting to make money. Making money and fixing these issues by the way aren't related in any way, shape, or form.

Speaking of business...

What of those who purchased premium time?

Too bad... it's a beta... deal with it?

Granted - the OP didn't mention purchasing premium time - so he's like me, just irritated; not really out any money (as things will be fixed in time... or I'll be buying their chairs at their liquidation auction).

Quote

4. Be happy that they have released a hotfix so soon! At least they are trying to fix the issue. The newest patch has only been out for a few days, and it took them only a few days after that to give an official response on the issues and attempt to solve the issue(s).

They released something hot, that's for sure. Not sure fix is an appropriate suffix.

The statement is ... interesting... but it doesn't really resolve the issues. People stay connected to matches that they probably shouldn't (rather than timing out and DCing - they run around on their computer until they finally get some update that lets them know they've really been running into the wall for the past two minutes).


Right now the main problem they are running into....

Edit: Is that their forums don't even work right.

I had more to my post, including my own reporting of errors and the (not really) helpful system build (which amounts to me bragging because I've an AMD 8350 with 32 gigs of memory and an AMD 7800 with 4 gigs forming the meat and potatoes of my build).

But I'm just leaving this edit because my post was prematurely cut off because of... honestly, I don't know why.

Edited by Aim64C, 06 April 2013 - 03:49 AM.

[shotokan5]

I feel your pain. If you send in a support ticket and get an answer that was written of a computer note. The best way to handle this is do not take DOH for an answer. They will give you a reasonable answer if you do not take no for an answer. Keep fighting and reply to an answer that comes from a cereal box. Then they will try to help you. You will find out they care. You get the answer you want but it will be the truth.

[Aegis Kleais]

SgtMaster, on 05 April 2013 - 06:57 PM, said:

Game works great, FPS 25, ping 30-40

give them cash for MC...

Game Work's Great, FPS 25, ping 30-40

buy barbie mech, FPS 10, ping 400+

Fill out a ticket,

get blamed for breaking the game
my fault, i dont have the latest drivers...

all updates done.

NO CHANGE

Hotfix = more problems

solution give them more money for the weekend sale?

I THINK NOT...!


* i really do not think this is the programmers fault...or QA or whatever...

clearly management needs to go..!

Hire someone with the right priorities to lead the team in the right direction..!

You guys DO know that there can be patches where NOTHING you do will fix it right? They're called bugs.

I play RE6 with a friend over the weekend and just today, right after the patch where they added L4D2 characters to the No Mercy Mode, we find out the game is running at 10-20FPS. Their forums are flooded with people with the same issues who are trying everything and not getting anywhere. MWO is more apt to have such issues due to how often they patch, but in the event they find a "oops" they can fix, they usually hotfix so you don't have to wait until the next official patch.

With a 2 week patch cycle, I would think it's near impossible without spending tens of thousands more on QA to catch these things. And with the nature of PC builds, it's already impossible to find EVERY bug.

[ChaosGrinder]

OP Might sound like a whiner, but i have to give him credit. He´s right. Kind of.

Somehow i get the impression, that PGI has no clue how to properly balance a game, i won´t start with the stability issues and bugs. They should focus on their core values of the game, not on pushing out new contend.

[Acid Phase]

I agree with the OP as well. I've had one mean gripe post deleted for speaking the truth on the basis of yesterday's "hotfix". The moderators were very busy yesterday. I have also been here since closed beta, when just a select few were sent beta keys through email. So spare me with all of this defending PGI. They deserved our patience 5-6 months ago. Just think back to the "Roadmap", the "No 3rd Person" and the "no Coolant" discussions.

Let's also not call this "Beta"....when PGI charges it's "testers" for content, it looses it's label as a beta.

[Aegis Kleais]

Acid Phase, on 06 April 2013 - 09:10 AM, said:

I agree with the OP as well. I've had one mean gripe post deleted for speaking the truth on the basis of yesterday's "hotfix". The moderators were very busy yesterday. I have also been here since closed beta, when just a select few were sent beta keys through email. So spare me with all of this defending PGI. They deserved our patience 5-6 months ago. Just think back to the "Roadmap", the "No 3rd Person" and the "no Coolant" discussions.

Let's also not call this "Beta"....when PGI charges it's "testers" for content, it looses it's label as a beta.

It's 'loses', not 'looses'.

Beta is a software development stage. Not only does it have nothing to do with a game's payment model, but PGI isn't charging you a THING to play the game. If you want content on top of what is offered, then you pay of your own free will; they are not holding a gun to your head and forcing you to purchase something under duress.

[Nation Uprise]

Aegis Kleais, on 06 April 2013 - 09:33 AM, said:

It's 'loses', not 'looses'.

The only guy who's never misspelled anything on the internet! Let's give him a hand everyone. ::clap:: This trophy is for pointing out that one extra "O" was used by mistake.

[Aegis Kleais]

Nation Uprise, on 06 April 2013 - 09:43 AM, said:

The only guy who's never misspelled anything on the internet! Let's give him a hand everyone. ::clap:: This trophy is for pointing out that one extra "O" was used by mistake.

Then that's a pretty pointless post you made, as I've already done your job for you.

Also, "Internet" should be capitalized. But thank you for this prestigious award. I look forward to the inevitable spelling and/or grammar-checking others will do on my posts in some sad attempt at creativity or individuality.

*bows* Remember kids, the only way you can learn is by having your mistakes pointed out. Leave those inferiority complexes at the door!