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Complaint Dept.


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#1 FR Un4GiVn

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Posted 12 April 2013 - 01:52 PM

For starters...

I really like this game. I really, really do like this game. :)

Complaints, a few things I feel happen too often:
1) Excessive disconnects from games.
2) Lots of video artifacts and weirdness.
3) Missing radar/HUD after joining a game.

Lastly, and maybe this is just me, but it seems like I end up in Tourmaline or Alpine way too much. I like both maps, just sayin'.

You guys have done a good job with balancing the game and trying to appease all the whiners, and I understand this is still a work in progress. Is my post here in the correct forum? Apologies in advance to those concerned, because I know you've heard this stuff a hundred times already. But this is the first time I complained about it, lol. ;)

Signed,
Paying Customer

Edited by FR Un4GiVn, 12 April 2013 - 02:02 PM.


#2 Ranek Blackstone

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Posted 12 April 2013 - 02:18 PM

Alpine and the desert are new maps compared to the others, and we'll be playing 12v12 on them by August, so a bias to them is only natural as they do all sorts of sweeps and what not per patch.

DCs are a tough thing to fix, because the problem usually isn't something they have control over. If you suffer from high packet lose, you will DC, and there is anything PGI can do to help you NOT have your ISP drop packets in transit.

HUD bugs are known, and are getting patch. They know WHY it happens, but now they need to sort through who knows how much code to find the actual cause.

#3 neviu

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Posted 12 April 2013 - 02:22 PM

Posted Image

Edited by neviu, 12 April 2013 - 02:23 PM.


#4 Koningswulf

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Posted 12 April 2013 - 02:35 PM

Agree enough is enough! :)

PGI can you please FIX the ¤#/#/#/¤#&/#¤"%¤&/ BUGS!!! How hard can it be to fix these basic most vital things for the game??

I love this game when it works as it should and you are doing a good job in balancing but you really must fix these buggs now Its killing the game!

After the last two patches it is near impossible to play a game without getting some kind of bugg.
rainbow, black screem yellow screen, missing triangles, missing hud alltogether, minimap shows only coloured field, minimaps show wrong directions etc etc the listgoes long. Fix these buggs before anything else since soon it is near impossible to play the game.

#5 DegeneratePervert

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Posted 12 April 2013 - 02:37 PM

I'm assuming the massive number of hud bugs will be squashed in the next patch, assuming they know what caused them. Lord knows I don't, everything's fine, and suddenly my HUD breaks every two games. So weird.

For the video artifacts, I think that's also a symptom of the last patch, since I have textures disappearing randomly in the frozen maps.

Disconnects... I dunno about that. I've had game crashes, but not disconnects.

#6 Appogee

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Posted 12 April 2013 - 02:42 PM

View PostDegeneratePervert, on 12 April 2013 - 02:37 PM, said:

I'm assuming the massive number of hud bugs will be squashed in the next patch,

Why would you assume that? They haven't been fixed in the last 5 patches, why now?

#7 Silent Hunter

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Posted 12 April 2013 - 02:46 PM

Startup screen says that Heavy Woodland package is 50% off not the Assault...

Can I please have my 50% off Woodland Heavy as advertised?

#8 Ranek Blackstone

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Posted 12 April 2013 - 02:46 PM

View PostDegeneratePervert, on 12 April 2013 - 02:37 PM, said:

I'm assuming the massive number of hud bugs will be squashed in the next patch, assuming they know what caused them. Lord knows I don't, everything's fine, and suddenly my HUD breaks every two games. So weird.
It's thought to be a memory stomp, where 2 systems are trying to work with the same memory address to do to conflicting things at the same time. It's sort of like playing tug of war with twine, except when the string breaks, it breaks your HUD. Finding the systems that are using the address in question and getting that sorted out requires a lot of diving into the code though, which takes time.

Quote

For the video artifacts, I think that's also a symptom of the last patch, since I have textures disappearing randomly in the frozen maps.
I've been playing since CB and have never had this issue, so you can imagine how hard something like this is to fix. Some people have it, some people don't

#9 Noob Weapons

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Posted 12 April 2013 - 02:57 PM

I recently built a new computer, and before the change I was having HuD bugs all the time, but now it has been about 30 matches since I've had something wrong with my HuD.

Its not really something that having a better computer will necessarily fix though, my friend has about the same computer power that I do, with different specs and he gets the bugs all the time.

Because of this, I can imagine it is hard for PGI to figure out what needs to change that will not affect the people who aren't having the problems, and will fix the issue for those who are. Something as inconsistent as this can be hard to track down, but I do hope for everyone's sake that it gets fixed asap.

#10 HighlandCoo

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Posted 12 April 2013 - 03:00 PM

TBH I play about 4-5 games a day and I've only see a hud bug twice since the patch. Sorry for you people that are getting this frequently but it's not the same for everyone.

If hundreds of thousands of matches are played every 24 hours - and I DONT get bugs and you DO. That is not really a representative figure is it?

#11 Roadbeer

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Posted 12 April 2013 - 03:09 PM

YMMV

Experiencing none of OPs complaints

Lovingly yours,
An Invested Beta-Tester

Edited by Roadbeer, 12 April 2013 - 03:10 PM.


#12 INSEkT L0GIC

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Posted 12 April 2013 - 03:20 PM

Post you hud bug screenshots to patch feedback already?

#13 FR Un4GiVn

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Posted 12 April 2013 - 07:30 PM

View PostRoadbeer, on 12 April 2013 - 03:09 PM, said:

YMMV

Experiencing none of OPs complaints

Lovingly yours,
An Invested Beta-Tester


Sorry bro, but I don't believe it yo. Wow I rhymed. :)

#14 Mechwarrior Buddah

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Posted 12 April 2013 - 07:39 PM

Posted Image

View PostFR Un4GiVn, on 12 April 2013 - 01:52 PM, said:

For starters...


#15 The Cheese

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Posted 12 April 2013 - 07:54 PM

View PostSilent Hunter, on 12 April 2013 - 02:46 PM, said:

Startup screen says that Heavy Woodland package is 50% off not the Assault...

Can I please have my 50% off Woodland Heavy as advertised?


Sorry brutha, it's just for assaults.





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